I decided to switch up my routine and bought a couple of their grandma's darden fruit blend and the bourbon vanilla rooibos. The flavors are incredibly punchy without needing to add any sweeteners. I'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well what can I say if I could give 10* it wouldn’t be enough! The products are amazing. Superb quality. I purchased four different items & here are my comments regarding three of those. The Dubai Pis... See more
Terrible! Will not buy again. SENCHA TENKAICHI PREMIUM. One steep maybe... Was going to throw it out but decided to use it as fiber in green smoothies. I was experimenting with other green te... See more
I have ordered 10 different Green Teas to find out which one I would like best to order on a regular basis. Result: all are of incredibly high quality and taste great. I'm very pleased with the teas,... See more
Company details
Information provided by various external sources
We dreamt of a place that tea lovers, connoisseurs, and amateurs alike could come together to explore the world of tea. Inspired by pure passion and a respect for authenticity, Tealyra was born. We strive to be a company that will provide you with what you're looking for, help you learn something new, try something new, and discovers something new about the second most consumed beverage in the world. Visit Tealyra
Contact info
1320 State Rt. 9 #28247, 12919, Champlain, United States
- 15148002591
- support@tealyra.com
- tealyra.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service! Sergey got back to me right away and sorted out the delivery issues promptly. I've ordered three tea cup sets from this company now, and every experience has been positive. Thank you!
Will be reordering!
Ordered some loose leaf for my mom's…
Ordered some loose leaf for my mom's birthday because she's always drinking tea. She loved it so much I ended up ordering for myself. The earl grey is really good, not bitter at all.
Perfect for iced tea!
I decided to switch up my routine and bought a couple of their grandma's darden fruit blend and the bourbon vanilla rooibos. The flavors are incredibly punchy without needing to add any sweeteners. I've been brewing large pitchers to keep in the fridge for cold tea, and it turns out absolutely fantastic every time. The sturdy resealable pouches are a nice touch too, keeping the leaves super fresh in my pantry.
Tea itself is great
Tea itself is great, no complaints there. Took almost 2 weeks to arrive though which was longer than expected. Would still order again but plan ahead.
Got the matcha sampler to try different…
Got the matcha sampler to try different grades. Actually tastes like matcha now, way better than what I was buying before.
Fantastic
Well what can I say if I could give 10* it wouldn’t be enough! The products are amazing. Superb quality. I purchased four different items & here are my comments regarding three of those. The Dubai Pistachio bars are absolutely delicious! The ginger is incredible with just the right amount of heat to it. Organic Matcha Coconut Drink is to die for. It’s so smooth & creamy had it as a Latte with Oat Milk but will try it with some coconut milk soon. The blend of the Matcha is incredible dissolved without any issue. I will definitely be purchasing more items & highly recommend this company. Well done TEALYRA!
Got some pu-erh and green tean
Got some pu-erh and green tean, both are great quality.Hightly recommend!
I found about their teas at the office…
I found about their teas at the office when a colleague brought some for us, and we've been ordering regularly for 5 months now, never got bored of it.
First time buy from here and really…
First time buy from here and really impressed. The tea tastes fresh and the owner was helpful when I wasn't sure which one to pick. Easy recommendation.
Ordered a few oolongs and a white tea
Ordered a few oolongs and a white tea, all excellent quality. And delivery was quick, happy overall.
Very good selection of teas and…
Very good selection of teas and everything I've tried so far has been spot on. Arrived fast and well packaged.
Great service. Great green tea
I have ordered 10 different Green Teas to find out which one I would like best to order on a regular basis. Result: all are of incredibly high quality and taste great. I'm very pleased with the teas, but also with the service: they were kind and forthcoming, as I must have entered my post code wrong, so the parcel was sent back to Tealyra. After we found the mistake, they sent me the parcel again, free of cost. This will definitely be my new supplier for my Japanese green teas. Before, I was buying from the Japan centre in Panton Street, thinking the Japanese should know best about their country's products. Not so: Any green tea I've tasted from Tealyra beats even the most expensive Gyokuro from the Japan centre.
Products are great but….
Products are great - when they are in stock , which isn’t v often! - customer service is non existent - they completely ignore you - I tried to find out when the Rose instant will be available to order again - don’t understand why a company would ignore a customer who buys from them regularly.
Overall positive experience
Non existent customer support
I received a delivery of their glass teapot on August 1. The teapot lid had not even been attached to the hinge and so was just loose. Should never have passed QA let alone packed and sent to a customer. Every day since then (7days) I have tried to contact customer care via their website, 2 e-mail addresses, left voice messages and just SILENCE!! Avoid this seller.
Tealyra checked every box
After buying several—and I mean several—different kinds of tea from specialty shops, Healthy Planet, and the occasional box from various stores, (and in desperation, Bulk Barn) in search of something truly special, I finally came across Tealyra. What a find!
Their website immediately impressed me: it’s super easy to navigate, full of detailed, helpful descriptions, and offers great pricing. I was especially drawn to their beautiful teabag options, which are not only visually appealing and pretty—but also practical and compostable, which I really appreciate.
I’m currently sourcing a few signature teas to share with attendees at some upcoming workshops I’m planning. I wanted teas that not only taste amazing but also look beautiful, that feels special, memorable, and gives people a sense of being part of something meaningful. I also wanted blends they could continue enjoying in their daily lives long after the event, so this is perfect as they can order on-line no matter where they live. Tealyra checked every box. And because I had such a great experience, with my first order, I can with confidence, recommend them to others.
I placed my first order and was able to take advantage of the 20% discount for new customers, plus free shipping with a minimum purchase. To my surprise, the package arrived the very next day!
And the tea? Absolutely incredible. I honestly don’t know how I lived without this store. Their selection is thoughtful and well-curated, and the flavors are vibrant and full-bodied.
The peppermint tea is easily the most potent and refreshing I’ve ever had—and that’s a good thing. The Organic White Coconut Cream Dream is hands-down my favorite, and I’m so glad I ordered two bags.
As a Canadian shopper, it’s also a bonus that Tealyra is based right here in Canada. It feels great to support a local business delivering such exceptional quality.
If you’re a tea lover—or even just tea-curious—Tealyra is an absolute must-try.
Hard time with moringa
Well, I need to start informing that moringa is not that good as they say. My experience was really negative. One week taking moringa and I was couple times at the hospital with severe abdominal pain, vomits and nausea. I was asked if I was taking any medication but the prescribed, and I had to say Moringa. Of course the doctor gave me hard time. I went home, after medication for pain and stopped immediately with Moringa and today I m feeling better. Don’t do stupid things and don’t believe in everything you see in the internet. I had a hard time. Already requested to return and refund. No answer received yet. I know I will take the loss. Whatever. Stay away from this shady products.
This tea is super amazing
This tea is super amazing, delicious and you can tell that is made with pure ingredients, not all of the stuff that we cannot pronounce. It is made with God's natural herbs and you will love each cup.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








