The weed from tealer lab is second to none, I can have that early spliff and not get roasted, its a dream come true for my wife and I, I am on my 3rd order and the product we receive is top notch, my... See more
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Honestly, I’ve only had horrible experiences with them. The packages don’t arrive in time and when I buy from the French website, the za doesn’t even have affect when reviews say otherwise I bought 50... See more
The new molecule THCV-N10 is the one that I find most resembles the effects of THC, so I'm extremely happy with my purchase of your Moonrocks, especially with the huge discount from TEALER LABS... See more
Trusted site. Deliver exactly what you order. Best to order before the weekend especially if you do 24hr shipping e.g if you order Friday, don’t expect your order until Tuesday or Wednesday even with... See more
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Company details
Written by the company
TealerLab est un CBD shop français, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD TealerLab ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.
Contact info
11 rue d'Alexandrie, 75002, Paris, France
- +33948194071
- contact@tealerlab.com
- tealerlab.com
4.2
Great
6K reviews
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Do not believe anything you see on this website
48h delivery?LIES! I have been waiting for 6 days still no delivery.Took 3 days only to proces my order.
Customerservice answers within 24h.LIES! No answer at all.
First time I order here but it sure will be the last time.
3 June 2024
Unprompted review
Reply from TealerLab®
Good morning,
We are sorry for the inconvenience caused by the delay of your order.
When we created the site, our logistics center encountered a problem with sending orders, which unfortunately delayed your delivery.
We understand your frustration and we are sincerely sorry for this inconvenience.
We have since implemented procedures for faster shipping to avoid this type of delay in the future.
Thank you for your understanding and patience.
Sincerely,
Fares of TEALER
They sent the vape pen without the…
They sent the vape pen without the upper part, and they sent the wrong order too.. i don’t recommend this website for anyone
25 May 2024
Reply from TealerLab®
Dear Arslane,
So sorry to read here your dissatisfaction.
You can contact me here https://tealerlab.com/pages/contactez-nous and I am gonna handled your complaint personaly
Regards
Daphné
I cannot speak or read French I…
I cannot speak or read French I struggle to read the emails
24 May 2024
Reply from TealerLab®
Good morning,
We are sorry to hear that you are having difficulty with our emails in French.
When we launched our site, we received a large number of orders and communicating in English would have been complicated and would have cost us a lot of precious time.
However, we take your comment very seriously and will endeavor to be more attentive to this matter in the future.
Thank you for understanding.
Sincerely,
Fares of TEALER
14g of HHC Burberry Kush.
I ordered 14g of HHC Burberry Kush.. I’m a regular smoker and I have to say disappointed is not the word. The weed is terribly dead of ALL terpenes it once produced and smells like rotten milk!
I contacted customer service but have not received any response!
If you want good smoke, avoid this place..
24 May 2024
Reply from TealerLab®
Hi,
You have reached the French Customer Service, please send your request to serviceuk@tealerlab.com
Best regards,
TealerLab Team
I recieved only the upper part of the…
I recieved only the upper part of the vape pen ..
29 May 2024
Unprompted review
Reply from TealerLab®
Hi,
Sorry to read here your dissatisfaction.
You have reached the French cutomer service and we can not help for Tealer UK
Please send you request here serviceuk@tealerlab.com
Regards
The French TealerLab team
Happy to Recommend
Excellent customer service. Quick, discreet delivery. Good product. I'm very happy to recommend.
22 May 2024
Still absolutely nothing I don’t know…
Still absolutely nothing I don’t know what to do I hope this wernt a scam, I’ve now been waiting just under a week for this what is tealerlab playing at. Please can I get a reply from someone I’ve contacted the email address 2 diff times no reply. So far it has been a mockary of myself
24 May 2024
Unprompted review
Reply from TealerLab®
Hi,
Sorry to read here your dissatisfaction.
You have reached the French cutomer service and we can not help for Tealer UK
Please send you request here serviceuk@tealerlab.com
Regards
The French TealerLab team
Reply from TealerLab®
Hi,
Sorry to read here your dissatisfaction.
You have reached the French cutomer service and we can not help for Tealer UK
Please send you request here serviceuk@tealerlab.com
Regards
The French TealerLab team
NOT A GOOD EXPERIENCE
Is a fraud, I could not select the delivery point after payment: The contact numbers does not work anytime, do not wate your money
25 May 2024
Unprompted review
Reply from TealerLab®
Good morning,
We are sorry to hear that you experienced problems with selecting the delivery point after payment. We recognize that the relay point can be complicated to set up at times, and we are currently in the process of resolving this issue.
We also encountered a logistical problem regarding orders for the United Kingdom, which caused a delay. However, we assure you that all orders have been sent.
Hoping for your understanding.
Yours sincerely
Farès de TEALER
*edit* ORDER: 64811
This is my first time ordering from Tealerlab and my order ‘was canceled because of staff error and your payment has not yet been refunded.’ Like bro?… the contact email on the website does not work. I did manage to send a message through to the tealerlab team but they have not yet responded. I was also given a promo code which was now wasted on my cancelled order… I think I understand the staff error but I should not be inconvenienced for this… I don’t believe this is a scam company, but I do feel scammed! & honestly I was almost a lifetime customer! *Update. Have still not received refund! Scammed me!
21 May 2024
Unprompted review
Reply from TealerLab®
Hello Mark,
I am sorry for the problem encountered with your order.
Unfortunately, you have not provided your order number, which prevents us from going to your account to verify this.
We generally respond within 24 hours to requests made via the complaint form. I will send you the link to the form right here just in case, please give your order number :https://share-eu1.hsforms.com/13Z2VcA4gSH6-PTbl7Vlx6w2b4dfj
Have a nice day.
Sincerely,
Olivia
Horrible. i will forget this site
They gave me the wrong order and that thcp-o hash is not potent at all
6 May 2024
Reply from TealerLab®
Good morning,
We are sincerely sorry to hear that you had a bad experience at TealerLab.
At TealerLab, customer satisfaction is our priority.
I invite you to contact us directly using our complaint form so that we can help you meet your expectations of our brand.
Here is our form: https://tealerlab.com/pages/contactez-nous
Wishing you a good day.
Best regards
Tom, TealerLab
They say 24-36h delivery time… they…
They say 24-36h delivery time… they work with DPD you ludt been lucky when your order arrives in the sexond week 🙄 the weed is good… but there ist stops… sad thay they work with deliveries like dpd,collismo … very very sad
29 April 2024
Reply from TealerLab®
Hi Lindsay,
So sorry to read your dissatisfaction here.
We have a good news, we have changed DPD for Bepost and everything is easier now!
If you decide to give us an other chance you can write to me here https://tealerlab.com/pages/contactez-nous
Regards,
Daphné
The buds had no effect whatsoever…
The buds had no effect whatsoever except strong odour that’s about it.
12 April 2024
Reply from TealerLab®
Bonjour Mr,
Nous sommes sincèrement navrés de savoir que vous avez rencontré un problème avec Tealer Lab.
Sachez que la satisfaction clientèle est au coeur de nos priorités et que nous nous efforçons de faire le maximum pour qu'elle soit systématiquement au rendez vous.
Après avoir tenté de vous contacter et n'ayant pas eu de réponse de votre part, je vous invite à nous contacter directement par téléphone au 05 25 53 01 35 de 8h à 18h ou bien directement par mail.
En vous souhaitant une agréable journée.
Tom.
The oil quality is good and also the…
The oil quality is good and also the delivery but the vape is broke, the oil goes outside and the vape gets clogged.
4 April 2024
Reply from TealerLab®
Hello Sir,
We are sincerely sorry for the inconvenience caused.
I invite you to contact us via our complaint form, and following this, we will directly provide a solution to the problem encountered.
Here is our form: https://tealerlab.com/pages/contactez-nous
Looking forward to your contact.
Best regards
Tom, TealerLab
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