Teachable Reviews 

1,113
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, appreciating the smooth user experience and solid features available for building and selling online courses. Many people state that the customer support staff can be very responsive, caring, and helpful when assistance or technical guidance is needed. However, some customers also noted frustrating issues with customer service, pointing out long delays and slow response times when trying to resolve problems. A few other people also felt that the software can feel convoluted, complicated, and occasionally difficult to navigate for those who are less experienced with technology.

What people talk about most

User experience

People report ambiguous experiences with user experience, as some consumers find the platform offers a smooth... See more

Customer service

Users describe ambiguous interactions with customer service, as some reviewers experience quick replies,... See more

Website

Reviewers highlight ambiguous aspects of website, with some consumers praising the user-friendly interface... See more

Service

Reviewers mention ambiguous feedback about service, with some people praising the superb support, fast email... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It's maybe to advanced form, I'm finding it very hard to navigate. I've paid for a whole month at $89, which seemed kinda pricey, and now foe some reason I've paid for another. I still haven't managed... See more

Company replied

Rated 3 out of 5 stars

Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more

Company replied

Rated 3 out of 5 stars

Your pricing is unbelievably high. And even worse, the increases are huge when you decide to make the monthly subscriptions even higher. Your platform definitely offers a convenience for entrepr... See more

Company replied

Rated 4 out of 5 stars

Teachable does a nice job on the actual selling side - checkout, payment plans, subscriptions, and the student experience all feel well thought out. My main hesitation would be the transaction fee on... See more

Company replied


Company details

  1. Software Company

Written by the company

Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.

Teachable: Online Courses and Coaching

Written by the company

Share what you know.™
Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.

Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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3.3

All reviews

(1,113)

167 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the Teachable platform A+…

I love the Teachable platform A+ response and clarity rating. I'm still building and Teachable is by my side. Thank you so much!!!

24 December 2025
Teachable logo

Reply from Teachable

Hello! Thank you for taking the time to share your feedback with us! We really appreciate you choosing to use our platform.

Rated 1 out of 5 stars

for me it seemed like a rip-off.

for me it seemed like a rip-off.
you're only restricting me with 100 students. you're charging students more than the original price and you're still charging me 8% on transactions.
I am using Systeme.io now without all this greediness.

28 December 2025
Teachable logo

Reply from Teachable

Hi there, I’m sorry for the frustration you experienced. It sounds like there may have been some confusion around how our paid plans work. We will reach out to you directly and I’ll be sure to pass your feedback along to our teams so we can continue improving how we explain these options. We’ll be in touch soon.

Rated 5 out of 5 stars

Easy setup

Easy setup, card payments, all you need. I recommend.

26 December 2025
Teachable logo

Reply from Teachable

Hi there! Thank you for taking the time to share your feedback. We appreciate you choosing to use our platform!

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Service stopped allowing anyone to purchase my program, I spent weeks trying to get in contact with someone, sent dozens of messages and after almost 2 months still have never had anyone get back to me. Had to cancel and close my course. Would never use again. High do not recommend.

2 January 2026
Unprompted review
Teachable logo

Reply from Teachable

Hi RK, I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email producthelp@teachable.com? We want to take a look at your account and see if we can help ASAP. - Mary

Rated 1 out of 5 stars

AI support not at all helpful

Now that they are using AI for support the service has gone down dramatically. Building a new site I had a number of questions and sometimes it took days to get answers from real tech people. They have also become very expensive. They have reduced the number of courses you can have in each tier, forcing you to pay for top dollar tier. May look for another platform.

22 December 2025
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Reply from Teachable

Hi Jean, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We will also pass your feedback on our AI to the team so we can continue to improve that resource. We’ll be in touch soon.

Rated 2 out of 5 stars

The whole system kept locking up and…

The whole system kept locking up and didn't seem stable. Also, I managed to publish my course sales page, but I don't understand the URL for the page where my customers can sign up.
I am still waiting for an explanation why my srt file from Camtasia would not work as advertised on Teachable.

22 December 2025
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Reply from Teachable

Hi Kathleen, thank you for taking the time to share this feedback. I’m sorry to hear you ran into issues. We’re reviewing this now so that we can provide clarity on the course page URL and what may have caused the SRT file to not upload as expected. We’ll reach out to you directly with more details, and will also share your feedback with the appropriate teams.

Rated 2 out of 5 stars

The interface is outdated and the…

The interface is outdated and the unsubscribe process is confusing.

20 December 2025
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Reply from Teachable

Hi there, thanks for your feedback. We’re sorry to hear that the platform and unsubscribe process felt confusing. We’ll pass this feedback along to our product and support teams, and we’ll reach out directly to better understand your experience.

Rated 1 out of 5 stars

TEACHEABLE SCAM PROMO & FRAUD BILLING-STAY AWAY FROM THEM

I was drawn in by a Teachable promotion offering 1 month free + 3 months bonus. After completing payment, my account was automatically placed on the Growth Plan, even though I signed up for the Standard Plan.
The following month, I was billed USD 89 for the Growth Plan. I immediately downgraded to the Standard Plan at USD 29/month. The amount was successfully deducted from my debit card, yet Teachable claims the payment was declined. As a result, I’ve lost access to my account despite being charged.
This experience has been extremely frustrating. The promotion felt misleading, and the billing and access issues have not been handled transparently. Teachable appears efficient at collecting payments but slow and unresponsive when it comes to resolving errors and delivering what was paid for.
I’m sharing this as a caution to others—STAY AWAY FROM THIS COMPANY AT ALL COSTS!

27 December 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi there, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com about your issue and we will look into it ASAP. - Mary

Rated 5 out of 5 stars

Refunded after subscription mistake. Great communication!

Made a mistake and subscribed to this... was charged $89.99 but I was refunded very quickly when I got in touch with teachable customer service, communication was understanding and highly appreciated. For actual teachers wanting to build a site easily and get students to teach this would be w great site for you.

8 December 2025
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Reply from Teachable

Hi Kerry, thank you so much for taking the time to share your feedback! We are glad we could help!

Rated 5 out of 5 stars

A Reliable Platform That Grows With You

I’ve been hosting my course Cracking the Code of Networking on Teachable for over five years, and my experience has been consistently positive. The platform offers solid features for course creators as well as a smooth learning experience for students. I’ve also appreciated how Teachable keeps evolving, regularly adding new options and improvements that make running and growing an online school easier over time.

22 December 2025
Teachable logo

Reply from Teachable

Hi Charlotte, thank you sincerely for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars
Teachable logo

Reply from Teachable

Hi there Cristina, thank you very much for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 3 out of 5 stars

We’ve had a very disappointing…

We’ve had a very disappointing experience with Teachable.

Due to a recent platform-level change, functionality that had worked for years suddenly stopped working. As a result, paying students lost access to the courses they had purchased, which directly affected ongoing classes and our business operations.

What made the situation much worse was the extremely slow and unclear communication from support. Days passed without concrete answers or solutions, while students were frustrated, some canceled their enrollment, and our brand reputation was being damaged.

This was not caused by a mistake on our side, but by changes introduced by the platform without adequate warning or proper migration support.

We are still hoping Teachable will contact us and take responsibility, provide a clear resolution, and help restore trust.
I’m happy to update this review if the issue is resolved promptly and appropriately.
---------------------------------------------
Update:
The issue has now been resolved and everything is working correctly again. I appreciate that the problem was finally fixed.

That said, the situation lasted almost two weeks, during which time my students were unable to properly access the courses they had paid for. This caused significant disruption to our classes and frustration among students.

I’m glad the platform is now functioning as expected, and I hope similar situations can be handled more quickly in the future to avoid such a strong impact on schools and their students.

19 December 2025
Unprompted review
Teachable logo

Reply from Teachable

Thank you for sharing this. We understand how urgent it is when student access is impacted, and our priority is always getting things back on track as quickly as possible. We’ve identified what was causing the issue, and a member of our support team is already in touch with instructions to help you get everything working correctly!

-Victoria

Rated 1 out of 5 stars

Losing live chat is a poor change in…

Losing live chat is a poor change in practice. I have an technical issue with a program and cannot connect with a live agent to get a fix in place or for someone to even understand what the issue is. I've received one email and I've replied back several times with update on continue students having the same technical issue and I've received NO RESPONSE. I'm stuck. Students are frustrated.

11 December 2025
Teachable logo

Reply from Teachable

Hey! I'm Kathleen, and I'm the product support manager.

I know my colleagues have been tackling the issue that you're having now in support, but I also wanted to reach out and offer to make time to discuss the general issues you have experience with our team. Feel free to send any feedback directly to me at kathleen.ross@teachable.com.

Rated 5 out of 5 stars

how to manage their business depending on students

the thing made my experience great is to focus what l been started until l finish it. my company is helping other students get new skills how they can make their own business and make their products.

19 December 2025
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Reply from Teachable

Thank you for sharing this. It’s great to hear that staying focused helped you move forward, and we’re glad Teachable is supporting the work you’re doing to help students build skills and start their own businesses.

-Victoria

Rated 5 out of 5 stars

Teachable was a great choice

Teachable is a safe choice! The platform is user-friendly, intuitive, and provides all the tools you need to grow and scale your business. The customer support is excellent, and since I’ve been hosting my courses here, they’ve always responded to my requests within a few hours. Very happy with my choice!

11 December 2025
Teachable logo

Reply from Teachable

Thanks so much for taking the time to leave this review. Hearing that the platform has been easy to use and supportive as you grow your business is exactly what we aim for. We’re grateful you’re here!

Best,
Victoria

Rated 3 out of 5 stars

no customer support

I've used teachable for 10 years, but their new AI chat support and AI email support means no response or help for many days; I had a pretty big issue - which did get resolved, but I had to reach out through their active marketing funnels instead of their actual customer support to get a human.

18 December 2025
Unprompted review
Teachable logo

Reply from Teachable

Thank you for sharing this. We’re sorry for the frustration this caused, especially given your long history with Teachable. We’re actively working to get this resolved and to make sure everything moves as quickly as possible, and the team has already reached out to you directly and is prioritizing this.

Best,
Victoria

Rated 1 out of 5 stars

I cancelled my membership and still…

I cancelled my membership and still getting charged. I cant get ahold of anyone either.

9 December 2025
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Reply from Teachable

Hi there, thanks so much for your message! Taking a look, I do see that Ashleigh replied back to your message. If you have any additional concerns, please feel encouraged to reach back out to her on that thread; thank you!

Rated 4 out of 5 stars

Thank you to understand my situation

Due to my careless understanding, I overlooked the details of the contract. As a result, Teachable automatically charged the payment, which unfortunately caused a serious disagreement in my family. However, Teachable kindly refunded the incorrectly charged contract amount, and I truly appreciate their understanding and support.Meantime, can you please hire a Japanese talented supporter ?

7 December 2025
Teachable logo

Reply from Teachable

Hi Akemi, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are glad that we could help. Thank you also for the suggestion — we’ll be sure to share this feedback with our team.

Rated 3 out of 5 stars

Your pricing is unbelievably high

Your pricing is unbelievably high. And even worse, the increases are huge when you decide to make the monthly subscriptions even higher.

Your platform definitely offers a convenience for entrepreneurs, but you also have too many glitches to be so expensive.

UPDATE: Teachable did reach out right away after this review and the immediate support, clarification of options available, and help with a tech issue is why I'm increasing my rating. Thank you.

7 December 2025
Teachable logo

Reply from Teachable

Hi Yolanda, thank you for sharing this feedback regarding pricing and platform reliability. We’re reviewing this now and will reach out to you directly; we'll also share your feedback with the appropriate teams. We’ll be in touch soon!

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