We found a stunning clock, which were delighted to see was in the sale. Unfortunately the clock was damaged on arrival. The Taylors team were just fantastic. I sent a short video and they sent a repla... See more
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See what reviewers are saying
Colour I ordered ended up out of stock after purchasing online, which was annoying. Customer Services were helpful though & advised within a few days to allow refund or different colour. Delivery quic... See more
We were aware that cheaper door mats can stain LVT flooring. So Amtico, Karndean etc are expensive flooring products and to have them ruined by using a cheap mat would be foolhardy. Both the officia... See more
We took ages to decide the fabric we wanted for our curtains but we never felt rushed and were given many sample books to take home! From getting measured up through to the installation of the curtai... See more
Company details
Written by the company
Founded in 1982, Taylors have been a staple name on the Banchory High Street for over 35 years. We have a long history of serving our customers with the highest possible service from initial design inspiration all the way through to full fitting. In 2020, we decided to take our brand nation wide launching our new Taylors On The Highstreet website with the mind of taking our same superb local service and opening it to the country as a whole.
Contact info
45 – 55 High Street, AB31 5TJ, Banchory, United Kingdom
- 01330 823662
- hello@taylorsonthehighstreet.com
- taylorsonthehighstreet.com
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Hasn’t replied to negative reviews
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Laura Ashley bedding set
I purchased a beautiful bedding set. From start to finish all the experience has been wonderful. I had a query about it and Suzanne resolved this very promptly and efficiently.
Amazing customer service and product. Will be buying again soon x
exceptional service
The best quality n customer service.
The best customer service I had. I would definitely buy from Taylors on the highstreet in future best service n quality they do. Any issue they respond you in best appropriate way n they make sure they providing best quality.
I first time bought a clock from them but honestly I get really impressed with there services n happy with my purchase .
Easy to order
Easy to order, DPD screwed up the delivery but Hazel at Taylor’s sorted it right away and kept me updated, excellent service.
Correct item arrived when it was meant…
Correct item arrived when it was meant to, well packaged and exactly as ordered!
The experience with them was great bought the wall clock
The experience with them was great
What they said that what happened
Excellent, friendly service and quality product.
We took ages to decide the fabric we wanted for our curtains but we never felt rushed and were given many sample books to take home! From getting measured up through to the installation of the curtains, the service from Taylors was efficient, friendly and professional and we were kept informed at every step of the process. We love our finished curtains - thank you Taylors!
Speedy delivery good quality product
Speedy delivery of Amtico door May. Good quality product.
Great service and very helpful and…
Great service and very helpful and polite service from all the staff especially the member of staff who served us
Also the delivery staff
Very happy with my clock
Very happy with my clock - I love the colour and design. Delivered very quickly and well packed.
Quick and easy ordering
Quick and easy ordering . Great price for Little Greene paint due to sale and 10% new customer discount. Thank you. Room already decorated!
Delivered as promised on time and we’ll…
Delivered as promised on time and we’ll packed.
Excellent customer service and speedy…
Excellent customer service and speedy delivery would highly recommend
lovey clock
Fast, free delivery. Really happy with the quality of the clock for the price
Clock arrived early and was lovely
Exceptional Quality and Service
We ordered 2 items of furniture both were as described and great quality. Delivery was spot on we have never used Taylors before but we would not hesitate in using again first class service from this experience a first class company .
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