We found a stunning clock, which were delighted to see was in the sale. Unfortunately the clock was damaged on arrival. The Taylors team were just fantastic. I sent a short video and they sent a repla... See more
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See what reviewers are saying
Colour I ordered ended up out of stock after purchasing online, which was annoying. Customer Services were helpful though & advised within a few days to allow refund or different colour. Delivery quic... See more
We were aware that cheaper door mats can stain LVT flooring. So Amtico, Karndean etc are expensive flooring products and to have them ruined by using a cheap mat would be foolhardy. Both the officia... See more
We took ages to decide the fabric we wanted for our curtains but we never felt rushed and were given many sample books to take home! From getting measured up through to the installation of the curtai... See more
Company details
Written by the company
Founded in 1982, Taylors have been a staple name on the Banchory High Street for over 35 years. We have a long history of serving our customers with the highest possible service from initial design inspiration all the way through to full fitting. In 2020, we decided to take our brand nation wide launching our new Taylors On The Highstreet website with the mind of taking our same superb local service and opening it to the country as a whole.
Contact info
45 – 55 High Street, AB31 5TJ, Banchory, United Kingdom
- 01330 823662
- hello@taylorsonthehighstreet.com
- taylorsonthehighstreet.com
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Hasn’t replied to negative reviews
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Delivered as promised
Kept well informed of my order and…
Kept well informed of my order and delivered when they said
THOMAS KENT CLOCK.
I purchased a Thomas kent clock, upon delivery the clock front was smashed to pieces, I contacted the company through email and spoke to a lady called suzanne she was really helpful and said she would get a new clock sent out to me. She kept me informed as when it would arrive. It arrived within 2 days. I will definitely use this company again. Great customer service. Thankyou.
The pillows I ordered are the best…
The pillows I ordered are the best pillows I have ever put my head on and I’ve stayed at some of the top hotels around the world.
My experience with this company
I recently purchased 2 bean bags from this company. Although the colour I wanted wasn’t in stock and had to wait, I was surprised that someone updated me about it (normally I have to chase up with companies if there’s a delay). The bean bags arrived but I wasn’t quite sure they work for us so I decided to return them. I was aware that I am responsible for sorting the return and paying for it. Suzanne was very helpful, offered to contact a reputable courier and arrange the return after I had a real fiasco with Evri. Just based on the customer service alone I would buy again, cannot fault them.
Exceptional service from this company
Exceptional service from this company, it was very easy to order our mattress online, it arrived sooner than we anticipated, communication with the shop was excellent, delivery company was very professional, extremely hard working, respectful of our property and friendly. Thank you all, we absolutely love our new mattress.
Very good company to deal with.
First Class
Beautiful clock, competitive price and fast delivery, excellent service all round.
Good customer service & delivery
Colour I ordered ended up out of stock after purchasing online, which was annoying. Customer Services were helpful though & advised within a few days to allow refund or different colour. Delivery quick. Would give 5 stars if I had got colour that I ordered.
Great service from Taylors on the High St
Checked many sites on line until i found Taylors on the high st Banchory. Placed my order, paid for including p&p and next day got a very nice phone call to inform me that they had a delivery in my area that week so i would get my p&p refunded. Great service. Thanks.
Excellent seevice
Very helpful shop staff and fast, reliable delivery following web order
Best price, great quality, speedy delivery
Item was the best price I could find on the internet, quality was good and delivery super excellent. Would highly recommend your company.
Great service
Great service. Great picture
Arrived on time and in good condition.
Very helpful staff. Thank you our picture looks fab.
Charcoal mattress cover
It’s a presen for someone so it hasn’t been used yet. Easy ordering system, Delivery wasn’t speedy
I ordered a bean bag one month ago and…
I ordered a bean bag one month ago and it still hasn't arrived (delivery was meant to be within 10 days). The company never got in touch to notify me of the delay. I have called them repeatedly and they still can't guarantee a delivery date. I'm very disappointed with the service as it was meant to be a present. I wish I had ordered from a more reputable company. Lesson learned for next time...
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