I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
Excellent service from start to finish! Jenny was very polite, professional, and helpful. She explained everything clearly and in detail, making sure I understood all the information. She also provi... See more
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Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Great price for starters and all the…
Great price for starters and all the staff I spoke to were really friendly and professional
23 September 2026
Reply from The Taxi Insurer
Thank you for sharing your feedback with us today.
It is brilliant to hear that you were happy with the competitive opening rate and found our advisors so pleasant and capable to deal with over the phone.
Should you ever require any further support, please feel free to reach out to us.
Kind regards, Tahara @ The Taxi Insurer
My first experience with taxi insurer…
My first experience with taxi insurer was great because the telephone conversation from beginning to end was so clear and detail. Every information I got for my taxi insurance was excellent. the price is so reasonable.The Person I spoke to /Ian?/ was polite and gave me every information about my package. Thank you
21 September 2026
Reply from The Taxi Insurer
Thank you for leaving us a review.
It is brilliant to hear about your experience with us, particularly how thorough the phone call was, how helpful Ian was in explaining your policy details, and that the price suited your budget.
If you ever need any support in the future, we will be glad to assist you.
Kind regards,
Vicky @ Taxi Insurer
Reply from The Taxi Insurer
We are delighted to hear that David provided such brilliant support and ensured you were looked after throughout the process.
If you require any further help from our team in the future, please feel free to contact us.
Kind regards,
Vicky @ Taxi Insurer
Jenny gave me a quote on public hire…
Jenny gave me a quote on public hire with what I needed for my policy.explained everything in detail an was understanding thank you jenny 👍👍
22 September 2026
Reply from The Taxi Insurer
Thank you for taking the time to share your feedback with us.
It's wonderful to hear that Jenny was able to walk you through all the details of your taxi insurance options and make sure you got the exact cover required for your work.
If you ever need any support with your account or have questions in the future, please feel free to reach out to us.
Kind regards,
Vicky @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to write a review.
It is brilliant to hear that setting up your cover with us was such a smooth and hassle-free experience.
If you ever need any support from us in the future, please feel free to reach back out.
Kind regards,
Laura @ Taxi Insurer
Thank you for assistance in insuring my…
Thank you for assistance in insuring my car the respect and appreciation you showed me
18 September 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave us your review.
We are delighted to hear that you felt well looked after and that our team provided such a courteous experience while setting up your motor policy.
Should you need any further help from us, we are always more than happy to assist.
Kind regards,
Laura @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for letting us know how we did.
It is brilliant to hear that you had such a positive experience with us today.
Should you ever need anything else, we are always here to help.
Kind regards, Kirsty @ Taxi Insurer
Good customer service
Very good service I am very happy staff very halp full and price compare to market is cheap
10 July 2026
Reply from The Taxi Insurer
Thank you for leaving a review about your recent experience with us.
It is brilliant to hear that you were pleased with the assistance provided by our advisors and that you obtained such competitive pricing for your cover.
Please get in touch if our team can be of any further help to you.
Kind regards, Rachel @ Taxi Insurer
Kay explained everything in layman’s…
Kay explained everything in layman’s terms making it easy to understand and cover came at a very competitive price
18 September 2026
Reply from The Taxi Insurer
Thank you for sharing your experience with us today.
It is wonderful to hear that our advisor broke everything down so clearly and that you secured such a fantastic value on your premium.
If you ever need any support from us going forward, please feel free to reach out to our team.
Kind regards, Rachel @ Taxi Insurer
Excellent service from Amir
Excellent service from Amir! He was so helpful, professional and friendly, making the whole car insurance process simple and stress-free. He explained everything clearly and went above and beyond to help. A warm thank you to Amir for his excellent service — truly appreciated! Highly recommended.
18 September 2026
Reply from The Taxi Insurer
Thank you so much for sharing your review with us today.
It is brilliant to hear that your recent vehicle coverage setup was so straightforward and that you received such accommodating, top-notch guidance from our representative throughout.
If you ever need any additional help from us in the future, please feel free to contact us anytime.
Kind regards, Rachel @ Taxi Insurer
Five star to Amar TAXI INSURER
14 September 2026
Reply from The Taxi Insurer
Thank you for sharing your thoughts with us following your recent interaction with Amar.
We are delighted to hear about your great experience with him and that he provided such high-quality support for your taxi cover.
If you ever need any additional help moving forward, please feel free to reach back out to us.
Kind regards, Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for getting in touch to post your feedback.
It is wonderful to hear that you had such a seamless interaction with our team.
If there is anything else you require moving forward, we are always glad to assist.
Kind regards, Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for sharing your feedback with us.
It is wonderful to hear that you had such a seamless experience and managed to get great value on your cover.
If there is anything else we can do for you in the future, please don't hesitate to reach out.
Kind regards, Tahara @ The Taxi Insurer
Great communication and products
16 September 2026
Reply from The Taxi Insurer
Thank you for leaving a review about your experience with us.
It is wonderful to hear that you found our team easy to reach and our cover options well suited to your needs.
Should you need anything else from us, please feel free to reach out.
Kind regards,
Vicky @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to write a review about your experience with us.
It is brilliant to hear that our team looked after you so well and provided such high standards throughout your interaction.
Please feel free to reach out to us if there is anything else we can do for you.
Kind regards,
Vicky @ Taxi Insurer
I would like to take a moment to give…
I would like to take a moment to give some positive feedback about Ashlyn from Customer Services.
Ashlyn was extremely helpful, professional and patient throughout our conversation. She took the time to listen to my questions, explained everything clearly, and made the whole process much easier for me.
I really appreciated her friendly and respectful attitude. Customer service like this makes a real difference, and I believe Ashlyn deserves recognition for the excellent service she provided.
Thank you, Ashlyn, for all your help. It was a pleasure speaking with you.
MR ASGAR BAYAT
16 September 2026
Reply from The Taxi Insurer
Thank you for taking the time to write a review about your experience with us.
It is lovely to hear that our colleague took such attentive care to guide you through everything clearly and ensure you felt completely supported during your chat.
Should you require any further support from us in the future, please feel free to reach out.
Kind regards,
Vicky @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to write a review about your experience with us.
It is fantastic to know that our support hit the mark and that you feel you can depend on our business.
If you ever need any support from our team, please reach out to us.
Kind regards, Tahara @ The Taxi Insurer
Better deal,but too many conditions and…
Better deal,but too many conditions and higher excess .not what was expected.
14 September 2026
Reply from The Taxi Insurer
Thank you for sharing your feedback about your recent experience with us.
It is helpful to hear your perspective on the terms and excess levels attached to your policy, and we can certainly appreciate your disappointment when the final setup did not completely match what you had in mind despite the competitive price.
If you would like us to review anything further with you, please feel free to reach out to our team.
Kind regards,
Rachel @ Taxi Insurer
It’s was a very good service
It’s was a very good service, call answer friendly and helpful.
Thanks
10 September 2026
Reply from The Taxi Insurer
Thank you for taking the time to write a review.
It is wonderful to hear that your call was picked up promptly and that our representative treated you with such care and efficiency.
If you ever require additional support in the future, please feel free to reach out to our team.
Kind regards, Tahara @ The Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to write a review.
It is wonderful to hear that you had such a seamless journey with us and felt well supported by our team.
If you ever need any help in the future, please feel free to reach back out to us.
Kind regards, Tahara @ The Taxi Insurer
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