Working with Tax Defense and Jennifer was the best decision we made. Jennifer has done and continues to do everything possible to fight on our side with the IRS and helped us keep our business. She ha... See more
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Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.
7159 Corklan Drive Suite 150, 32258, Jacksonville, FL , United States
Replied to 100% of negative reviews
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Reply from Tax Defense Network
Your company only fulfilled part of what I required. I have had the pleasure of your services for almost a decade without fail until now. If you need the basic assistance they are worthy, but I needed a little more and they failed - sadly. Very sadly.

Reply from Tax Defense Network
The first phone call I was harassed and given a horrible first impression! I told this person (won't mention a name ...unless you want me too) that I couldn't afford the service he offered and then he kept saying "well give me a number" repeatedly just to tell me at the end his own price which was insane. I put in my information to sit back and think about the decision for a couple days and decided I wasn't going to continue with the service. I was called multiple times (after denying) and harassed saying "your not going to find a better service then us". They also keep charging my card every other day 300$ . Luckily my bank won't let them take money out unless I accept. Worst company I ever dealt with EVER!
Still till this day they keep charging me 300$ after denying them on aug 23 2024

Reply from Tax Defense Network
This has been a horrible experience and has cost me not only the ten thousand dollars I paid to them for representation, but nearly one hundred thousand dollars as the result of levies because the tax professional assigned didn't communicate with me or the IRS. Getting him to actually respond to an email takes me calling him, when he says he will call me back he never does. After getting notification of levies he would tell me he would take care of it, but after I finally talked to the IRS myself I found that they hadn't heard from him in months, he had refused to send them standard documentation and was doing nothing that had been promised. Thanks to his inaction and lack of professionalism I'll be evicted this month due to levies and still, I can't get him to call me back when he committed to.

Reply from Tax Defense Network
Incompetent! A total sham. The worst experience ever. Tax Defense assured me they could help my tax situation for $9100.00. After four months of chasing my representative and several escalations, I was told I did not owe the IRS and my case was closed. I was notified by the IRS a week later that I did in fact owe them significant money. When I went back to my contact at Tax Defense she acknowledged that she was incorrect in the information she provided me but since my case was closed she couldn't do anything to help me. I have escalated several times and have received no response. Consequently, I am now paying a tax attorney to help me. I lost valuable time in my appeal process with the IRS due to Tax Defense's incompetence which will ultimately cost me more money.

Reply from Tax Defense Network
I hired TDN to help with my IRS tax debt, hoping they could at least reduce the interest payments. Unfortunately, they were unable to do so. I'm particularly disappointed because during our initial phone conversation, they gave me false hope. All they did was file paperwork and set up an installment plan, which I could have done on my own. The service was not worth the money, and I would not recommend TDN to anyone.

Reply from Tax Defense Network
Extremely expensive
Terrible communication
Very little info about my Tax status

Reply from Tax Defense Network
Shema Massey at Tax Defense Network assisted me in setting up a payment plan with the IRS. She was easy to work with and communicated with me at every step.

Reply from Tax Defense Network
The service I receive was exceptional

Reply from Tax Defense Network
Tax Defense is a company you can trust to resolve your tax issues. They have handled our back tax issues for several years and always had a very good outcome. Would like to thank Michael Willis and the Tax Network team for the peace of mind they gave us!!!

Reply from Tax Defense Network
They did exactly what we needed. Process was quick and easy.

Reply from Tax Defense Network
Do not do anything with this company The Money Solver they will take your money and not complete your case. This is exactly what they have done to me and I am calling the BBB and reporting them. I am asking for a refund since you didn't resolve my case.

Reply from Tax Defense Network
My Experience was Amazing!! I am so Grateful and Blessed to have had the opportunity to work with Michael Willis. He was so helpful and always answered all my questions!

Reply from Tax Defense Network
I spent 10k with this organization. I had over 35k in tax debt. All they did was tell me that I was ineligble for any tax relief programs. Initially I was promised relief by them. They sucked me in, did basic accounting on my taxes and then did NOTHING. I paid them $10,000.00 for NOTHING! I have since contacted another reliable agency who guarantee's my enrollment into the programs.

Reply from Tax Defense Network
John Jocelyn was the one that helped me with my case and after speaking with him the first time I felt a ton of pressure come off me, he kept me informed about every step and returned all my calls, thank you John !!

Reply from Tax Defense Network
John Jocelyn has been phenomenal to work with so far! He has answered all my questions and phone calls, calmed me down, made me be realistic.

Reply from Tax Defense Network
My Tax Attorney Aruna from the Tax Defense Network / Money solver was just fantastic! Even though she has a busy case load she kept in touch with all the time . I never felt out of the loop with her . She did everything I could hope for and more in regards to my own person back taxes situation! I would highly recommend her and highly recommended Tax Defense network for all your tax needs and more . Very happy and satisfied customer!

Reply from Tax Defense Network
Tax Defense Network / MoneySolver.org provide highly professional and service solutions to my IRS dilemma. Special praises to Ms Shema Massey for her great insight and assistance during my greatest need for tax servicing. She rallied a highly skilled and professional team to resolve my IRS issues. Highly recommend their services.

Reply from Tax Defense Network
My case I payed 8 thousand $$$ almost 5 years ago and the guy was talking john Jocelyn I haven't heard from him since January won't tell what's going on I need some above him to call someone call 954-993-1698

Reply from Tax Defense Network
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