tasjeel.ae Domains & Web Hosting Reviews 1,949

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and deep technical knowledge, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often noting the quick response times and efficient resolution of issues. Reviewers are particularly impressed with the smooth user experience and the overall reliability of the service. However, some customers also noted occasional issues, such as a 3-day downtime for server configuration and difficulties with email services. A few other people also felt that the support was not always conclusive for email issues, and some mentioned a lack of phone support, relying solely on tickets.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for their... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of the... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the ease of use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We, Engineering Creative Group L.L.C., Abu Dhabi, sincerely appreciate Mr. Shawn for efficiently resolving our long-standing email issue. We had been struggling with this problem for quite some ti... See more

Rated 5 out of 5 stars

A great service provider & after sales technical solver. Really appreciate to sign up with Tasjeel 2 domains & webhost We had an issue with some troubleshooting emails & Mr Marlon was keen to walk... See more

Rated 5 out of 5 stars

WE RECENTLY STARTED THE DOMAIN SERVICES FROM TASJEEL.AE. AND UNFORTUNATELY IT IS VERY HARD TO SETUP EVERYTHING. AND WE MADE FEW MISTAKES ALSO AT THE FIRST STAGES. HOWEVER WE GOT PROPER SUPPORT FROM TH... See more

Rated 5 out of 5 stars

I had a great experience with Tasjeel.ae. Their platform is easy to use and what impressed me the most was their quick support. Whenever I reached out, the team responded within minutes and solved my... See more


Company details

  1. Web Hosting Company
  2. Internet Service Provider

Information provided by various external sources

At tasjeel.ae, our priority is to empower both local UAE businesses and international companies with the professional online solutions they need to easily run their websites.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ethan is a great & very supportive…

Ethan is a great & very supportive person, he dealt with my case like it was his personal case, he gave a lot of efforts and time, and fixed my issue perfectly.

Thank you Ethan,
Thank you tasjeel for having this great service and great team,

Regards,
Shamekh

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Ethan is a great Guy

Ethan is a great Guy, He guide me very professional way and to the point with sharing the steps, also guide me to avoid any mistakes. he is a nice guy!
Handle situation in a polite way,

11 April 2026
Unprompted review
Rated 5 out of 5 stars

“I had a great experience

“I had a great experience! They did an excellent job fixing and improving my outlook. It’s much faster, cleaner, and working perfectly now. They were professional, knowledgeable, and explained everything clearly. I truly appreciate the quality of service and would highly recommend them to anyone needing computer repair or upgrades.”

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast and professional support

I had a great experience with Tasjeel support.

The team was very responsive, clear, and professional. I contacted them to change my hosting billing cycle from monthly to yearly, and the process was handled quickly and smoothly without any data loss or downtime.

Special thanks to the support team for the clear communication and fast follow-up. Overall, a reliable service and helpful support.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Ethan- 5* Customer Service

Dear Ethan,

Thank you for your prompt support and assistance. I truly appreciate the time and effort you took to help clarify my concern and guide me through the process.

Your professionalism and clear communication made the experience smooth and reassuring. It was a pleasure interacting with you.

Once again, thank you for your excellent support.

28 January 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience

I've been using their services for work and it's been pretty good. Their support is really nice and helps a lot. Sure we had incidents with them and you might need to ask them what you require or show them proof about the issue but it's a solid hosting for us.

(Originally was gonna give them 5 stars but remembered we struggled a lot for our server configuration and they had a downtime of 3 days which makes it not the best experience ever)

4 December 2025
Unprompted review
Rated 1 out of 5 stars

They insist on proof of payment but…

They insist on proof of payment but don’t accept pdf, they also then keep asking for proof of payment even after you have provided in multiple formats. We have had to use another hosing provider because it is ridiculous.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Ease of use

Such ease of use, very efficient service and everyone is always happy to help.

20 November 2025
Unprompted review

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