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Rated 5 out of 5 stars

Amazing team and even amazing support. We have been using this platform for our affiliate program for nearly 5 years and our experience has been great. Our Enterprise account manager Nikhil has been a... See more

Company replied

Rated 5 out of 5 stars

I really enjoy working with Tap Affilliate on behalf of my company. Their support team is wonderful and you are speaking with real humans, not bots that send you in circles. The platform is always evo... See more

Company replied

Rated 1 out of 5 stars

I started the trial with Tapfiliate, then got charged with the first monthly fee. I decided not to use the platform, but then forgot to cancel, and then when I got my second charge, I contacted... See more

Company replied

Rated 5 out of 5 stars

They helped solve our technical issues and the platform makes managing our long list of affiliates a breeze!

Company details

  1. Affiliate Marketing Service
  2. Business to Business Service
  3. Software Company

Written by the company

Tapfiliate is a powerful PRM platform to launch, track, and scale affiliate, influencer, and referral programs with unmatched ease. Automate partnership marketing to focus on revenue growth. Supports flexible commissions: CPA/CPS, Recurring, Multi-Tier. We ensure Professional Onboarding and Branding with a fully branded sign-up page and a personalized dashboard for partners, giving them access to unique deep-linking tools and a centralized Assets Wall for all marketing materials (banners, links, coupons). Tapfiliate helps you transform the passive act of sharing into an active, profitable marketing strategy.


Contact info

4.1

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

We’ve been using Tapfiliate for the…

We’ve been using Tapfiliate for the past 3 years, and it has proven to be a reliable and easy-to-manage affiliate platform. Tracking is accurate, integrations run smoothly, and their support team is excellent. Overall, it’s a dependable solution we’re happy to recommend.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Nice affiliate software with solid tracking and support

We have had a positive experience using Tapfiliate to run our affiliate program. The setup process was straightforward, and the dashboard is clean and easy to navigate. Tracking has been reliable, and it integrates well with our platform, which made implementation smooth.

One thing we appreciate is the flexibility in setting up commissions, and tracking links. It gives us full control over how we manage partners.

Customer support has also been responsive and helpful whenever we’ve had questions.

Overall, Tapfiliate has been a dependable solution for managing and scaling our affiliate program. I’d recommend it to businesses looking for a user-friendly and robust affiliate tracking platform.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Nikhil helped a lot

Nikhil helped a lot, nice service

27 February 2025
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hello Emma,

Appreciate the kind words! Glad I could help you get the most out of Tapfiliate. Let me know if there’s ever anything else I can do.

Cheers,
Nikhil from Tapfiliate

Rated 5 out of 5 stars

Amazing team and even amazing support

Amazing team and even amazing support. We have been using this platform for our affiliate program for nearly 5 years and our experience has been great. Our Enterprise account manager Nikhil has been amazing to work with and he always come through in helping us resolve all our issues and requirements.

23 February 2026
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hey Justin,

Thank you for being such a valued long-term partner. Supporting your enterprise affiliate program and helping with your evolving requirements has been a pleasure. Looking forward to many more years of collaboration.

Cheers,
Nikhil from Tapfiliate Team

Rated 5 out of 5 stars

Great platform

Honestly, Tapfiliate has been a pleasant surprise. It just works. Growth through this channel has been significant over the years — and a big part of that is because the platform gets out of the way and lets creators do their thing.

The self-serve setup means affiliates can jump in without hand-holding, which saves my team a ton of time. Attribution is clean, payouts are manageable, and when we ran aggressive bonus campaigns, the platform handled the complexity without breaking a sweat.

If you're building a creator-driven affiliate program and you want something that scales without becoming a full-time management headache, Tapfiliate is worth it.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Didn't refund my charge, cancelled then got charged AGAIN

I started the trial with Tapfiliate, then got charged with the first monthly fee. I decided not to use the platform, but then forgot to cancel, and then when I got my second charge, I contacted them and asked them to refund the 2nd charge.

They declined, saying that since it has been more than 2 weeks after my FIRST CHARGE, they wont refund any charges... But, they said in the email that they have paused my subscription. I also cancelled it on the platform, but it does not get cancelled automatically, just says somebody will be in contact regarding the cancellation.

But now, a month later, I got charged AGAIN. I logged in and I had to request cancellation AGAIN....

This is outrageous, such a shady way to operate a company

14 February 2026
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Dear Amon,

Thank you for sharing your feedback on the platform usage experience. On behalf of the Tapfiliate team, please accept my apologies for the inconvenience caused by our lack of support in your case.

We understand that your expectations were not met, so we have processed refunds for charges incurred after your cancellation request. We sincerely hope it can brighten up your experience with our product a bit.

As my colleagues mentioned last week, when trying to contact you directly, we are open for a conversation anytime - so if you're up for sharing more about your impression, we're here to listen and improve our service accordingly. The support we aim to provide is not only about aligning with the rules, but also about resolving your specific questions.

We are hoping for your understanding and wishing all the best,
Sincerely,
Sonya from Tapfiliate.

Rated 5 out of 5 stars

Fantastic service!

I am new to Tapfiliate since I signed up my spiritual start-up and business is slowly picking up. It is quite a load to set up, but what I absolutely love, is the service. I have question or mess up something, I usually wait like 15 minutes and I get help. Wow! I absolutely love them!

13 February 2026
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hello, and many thanks for your feedback on Tapfiliate!

We are happy to know you're satisfied with our product and hope for a future cooperation with your company! Always here, if you have any questions.

Sincerely,
Sonya from Tapfiliate

Rated 5 out of 5 stars

I really enjoy working with Tap…

I really enjoy working with Tap Affilliate on behalf of my company. Their support team is wonderful and you are speaking with real humans, not bots that send you in circles. The platform is always evolving to include new features. I would highly recommend!

11 February 2026
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hello,

Many thanks for leaving your kind review! As a support team, we truly appreciate this act of our mutual support and look forward for our continuous partnership! Do not hesitate to let us know if anything will be required from our end.

Cheers,
Sonya from Tapfiliate

Rated 5 out of 5 stars

easy of use and accurate tracking

the easy of use and accurate tracking - i manage a small/medium affiliate program and Tapfiliate is perfect for our current needs

26 January 2026
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hi Monique! Thank you for your feedback. We are looking forward to assisting with your program growth and our continuous partnership.

Best,
Sonya from the Tapfiliate Customer Success team

Rated 1 out of 5 stars

Charged me 3 months for a service I never used

Had to enter payment details to view their product, they then charged my credit card for 3 months for a service I never used, they never sent a single email about end of any free trial, never sent me a contract or any invoices. Refused to refund me. Avoid!

Edit. I do not have an account so it is impossible to see the terms. Not sending the contract, trial ending email, any invoices at all, are all shady practices that a decent company would not engage in. Avoid.

2 December 2025
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Dear customer, many thanks for your feedback.

For your convenience, the billing history is available in the Billing section of your account. We aim to stay transparent about our processes and display the upcoming billing date at the signup stage.

We regret that our partnership was marred by a misunderstanding and look forward to seeing you back if you reconsider joining our service.

Rated 4 out of 5 stars

From unhappy to happy customer

Although we were initially unhappy, the customer service was good and our complaint was handled with care.

11 November 2025
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hello Ivo!

We are glad to know you have changed your mind after our conversation. As agreed, we're looking forward to your relaunch and always here to assist, if anything will be needed.

All the best,
Sonya from Tapfiliate

Rated 5 out of 5 stars

Working with Tapfiliate

We have used Tapfiliate since 2016 and have found working with them smooth and straightforward. On the odd occasion we need help with anything technical, the support is good and fast. I would be happy to recommend them to anyone!

8 August 2025
Unprompted review
Rated 1 out of 5 stars

They scammed me and never sent me an…

They scammed me and never sent me an email about payments. This is fraud.

8 May 2025
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Dear Rrezart,

Thank you for your message. I understand your frustration and appreciate you sharing your concerns.

To clarify, your subscription was charged after the 14-day free trial period, in line with our Terms and Conditions agreed to at signup. That said, we recognize your dissatisfaction and already took the measures to make it up for your unpleasant experience.

Please know this was not a case of fraud. We aim to be transparent and fair, and we regret that your experience did not reflect that.

If you have any further questions, feel free to reach out.

Kind regards,

Sonya from the Tapfiliate Customer Success Team

Rated 5 out of 5 stars

Tapfiliate is the go-to affiliate…

Tapfiliate is the go-to affiliate marketing plugin for WordPress websites. With its easy setup and seamless integration, Tapfiliate allows you to effortlessly manage and track your affiliate programs. Whether you're a blogger, an e-commerce store owner, or a digital marketer, Tapfiliate provides a powerful platform to drive affiliate sales, attract new customers, and boost your revenue. With features like custom commission structures, real-time reporting, and advanced tracking options, Tapfiliate empowers you to optimize your affiliate marketing efforts and take your business to new heights. Elevate Your Affiliate Marketing with AffiliateTrack: The Ultimate Affiliate Tracking Solution

Experience the power of AffiliateTrack, the leading affiliate tracking platform that revolutionizes your affiliate marketing efforts. With its advanced features and intuitive interface, AffiliateTrack empowers you to effortlessly track, analyze, and optimize your affiliate campaigns. Maximize your revenue potential, gain valuable insights, and forge strong partnerships with this comprehensive affiliate tracking system. Take control of your affiliate marketing success with AffiliateTrack today!
Join thousands of satisfied users and start maximizing your affiliate marketing potential with Tapfiliate today!

26 June 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from this scam company

Stay away from this scam company. We never used their service for a single day and they have been charging us for months.

It's a month long battle where they charge our card.

Horrible company and a completely fraudulent group of people.

Stay away.

17 March 2023
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hello Udit,

My name is Sofya, Customer Success Manager at Tapfiliate. I’m sorry to hear you feel like we are a fraudulent company and that you were surprised to be charged for our service.

We try to be as open and communicative as possible when it comes to the start of your billing cycle. We send numerous messages and mentions during sign up, etc. Moreover, you can always refer to Tapfiliate's Terms of Service (https://tapfiliate.com/tos/) while signing up to our software and anytime afterwards.

We already had a deeper look into your use case and can confirm you are eligible for a partial refund. We made sure to proceed with this. Depending on your bank, it can take up to 10 business days to reach you.

Feel free to reach out to our support team anytime.

Best,
Sofya Naumova

Rated 1 out of 5 stars

They keep disabling our domain

They keep disabling our domain when there is too much traffic.

We just launched our affiliate program, and this is greatly impacting how many people sign-up for any marketing efforts we make.

I don't know why, but they don't seem to have proper security in place and claim they are unable to handle the traffic.

18 January 2023
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hello Thibau,

This is Mariia from Tapfiliate Customer Success team. I’m sorry to hear about your experience. I understand that the temporary block of your subdomain was frustrating, but it was caused by circumstances that negatively affected our side (flood traffic to your affiliate subdomain). Luckily, we did unlock it shortly and provided workarounds and suggestions to avoid such problems in the future.

Still we apologize for any frustration that this may have caused you. We value your business and hope to have the opportunity to serve you again in the future.

Best regards,
Mariia

Rated 5 out of 5 stars

I am very happy with the service

Tapfiliate is one of the services which I can totally trust. I use it for tracking my performance as an affiliate on a platform where I offer mentoring services. It's a great tool for affiliate tracking and is easy to use.

20 May 2022
Unprompted review
Rated 3 out of 5 stars

Good backend and technical…

Good backend and technical implementation, but in my payed dashboard I see every day the "beginners guide" which hides my data and destroys my workflow. Please remove it!

31 January 2022
Unprompted review
Tapfiliate logo

Reply from Tapfiliate

Hi Nikita,

My name is Maria and I'm with Tapfiliate's Customer Success team. I want to thank you for your review and feedback. We love getting feedback as it gives us clear insight on how we can improve or change our product.

I will forward your feature request to our Product Team! Unfortunately, I cannot give an ETA on when changes will be made, as our roadmap is not public. I will definitely reach out to you when/if our Product Team decides to allow you to disable the "Guide to Get You Started".

Please don't hesitate to reach out to our CS team if there's anything else needed from our end.

Best,
Maria

Rated 5 out of 5 stars

Easy and straightforward

My case was pretty straightforward and I could easily use Tapfiliate for it. I did not need anything complicated, and was happy to find an inexpensive solution that has all the features. The setup was fast, support was able to answer our questions. We were not ready to launch during free 14 day period, and support added 2 more weeks. If you are looking to create a simple affiliate program, Tapfiliate would be the best choice. Looking at the features they offer, they seem to support more complex use-cases too.

For example, I wanted to add an additional process in my conversion funnel wherein I could record my sales in a separate google sheets form. This is made possible with Tapfiliate as they also have an app with Zapier, which is very handy to use and is able to solve many diffent use-cases such as my problem with google sheets integration.

19 December 2021
Unprompted review

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