Tapferkeit Reviews 338

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

DO NOT BUY FROM THESE PEOPLE. I ordered a fairly expensive watch. My third purchase. It never arrived. I wrote to them and they acknowledged issues with Royal Mail and would send a replacement. It nev... See more

Rated 1 out of 5 stars

Great looking watch, well priced, beautifully presented. Lasted less than 3 years, crown fell out, can no longer set the date and time, not worth the price of the repair - also on second strap, as the... See more

Rated 1 out of 5 stars

Paid for watch in late May. No sign of it. No response to very many emails, phone calls and even 2 handwritten letters. The website still solicits custom. Maybe James Horner should establish a... See more

Rated 4 out of 5 stars

Exceptionally beautiful watch face & crystal. Comfortable to wear, a joy to look at. The movement runs about +10 seconds per day, so i recalibrate it every two days or so. This is a delightful watch... See more

Company details

  1. Watch Store

Written by the company

Bauhaus inspired watches designed in the UK


Contact info

1.9

Poor

TrustScore 2 out of 5

338 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Needs to work on customer communication

Updated review:

I finally received the watch after waiting for nearly a month. Credit where credit's due, the watch itself is fantastic — the design, material quality, and attention to detail surpass expectations for the price point. The strap could be better, though its replaceable.

A word of caution: The brand's customer communication is non existent. I reached out several times via email and tried to chat with customer service, but received no response.

James, the founder, should focus on company's communication channels. I understand it is a lean business with limited resources, but the complete lack of communication puts them at the risk of losing customers despite offering good products.

5 August 2023
Unprompted review
Rated 4 out of 5 stars

I really like the watch

I really like the watch. It looks very nice. Time will tell as to how study it is. But so far, so good. Shipping was expidited very quickly. Well done.

21 May 2023
Rated 1 out of 5 stars

Failed in less than 3 years

Great looking watch, well priced, beautifully presented. Lasted less than 3 years, crown fell out, can no longer set the date and time, not worth the price of the repair - also on second strap, as the original one cracked and split after only moderate use. I can't give more the a 1 star rating given that it lasted less than 3 years. False economy - spend a bit more, or buy a more reliable established brand.

20 July 2023
Unprompted review
Rated 2 out of 5 stars

Good watch quality, bad straps

The watch itself has good quality, but the straps are absolutely awful. The one I got has all its glue undone, so I contacted customer support about it, but of course, they didn't get back to me after 3 weeks yet. I ordered an off-brand from Amazon

5 July 2023
Unprompted review
Rated 5 out of 5 stars

watch arrived in very good condition…

watch arrived in very good condition pretty quickly. very nice watch. i would have liked the hour numerals to be bigger. But to me, 2nd only to max bill in terms of watch face. The back of the watch has a glass window, which in this aspect to me is better than the max bill.

12 May 2023
Rated 5 out of 5 stars

Beautiful high quality watch but slow delivery and self winding.

Bought this gorgeous watch for my boyfriend and it’s absolutely beautiful. Very high quality. Love that the watch is self winding however it means resetting the time a lot almost every time you wear the watch but this then lasts all day. Design is beautiful. Delivery could be alot quicker as I was waiting for this Watch for quite some time

12 April 2023

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