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Tanner Reviews 

1,191
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they are very happy with the incredibly fast shipping, highly competitive pricing, and the impressively extensive selection of hardware products available on the website. People also mention that the ordering process is remarkably simple, the platform is very easy to navigate, and the support team is responsive when questions arise. However, some customers also noted occasional delivery delays, unexpectedly long wait times, or missing status updates regarding their shipments. A few other people experienced frustrating issues with incorrect items arriving in the mail or receiving damaged packaging that required replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of items like bolts... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items are shipped... See more

Order

Customers had positive experiences with order, highlighting that the ordering process was simple and fast... See more

Price

Users describe positive interactions with price, frequently highlighting very competitive rates, fair costs,... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and very responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well done, Tanner. Wide selection of fasteners at the best prices I could find. Placed the order online but had questions which were helpfully answered by customer service. Will definitely continue t... See more

Company replied

Rated 5 out of 5 stars

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more

Company replied

Rated 5 out of 5 stars

This was my first visit to Tanner Bolt. I purchased some Dewalt hot dipped galvanized expansion bolts. Shipping was super fast and their prices are very competitive. Looking at their site, they have a... See more

Company replied

Rated 5 out of 5 stars

First time ordering with these guys. It was a good experience. Wish they had a freight allowed order limit. They ship quickly.

Company replied


Company details

  1. Fastener Supplier
  2. also in
  3. Construction Company
  4. Hardware Store
  5. Industrial Equipment Supplier
  6. Protective Clothing Supplier
  7. Safety and Work Wear Store

Written by the company

Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.

Tanner - Fasteners & Industrial Supplies

Written by the company

Committed to excellence in service, product & knowledge
We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,191)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seriously the best shoes I've ever…

Seriously the best shoes I've ever owned, the quality is insane!

18 March 2026
Unprompted review
Tanner logo

Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Timely response. Good product

Quick delivery. Good product.

5 March 2026
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Tanner nuts & bolts

Tanner has a good selection of hard-to-find fasteners. Their website is easy to navigate which helps tremendously.

4 March 2026
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 4 out of 5 stars

The only reason I gave you a four star…

The only reason I gave you a four star is you were out of the product that I needed but you switched it out for a different size which got me by, outside of that you did outstanding job thank you

4 March 2026
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Reply from Tanner

Hello, thank you for your feedback! We are glad the different size worked for your project. We understand your frustration and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! -Carly (Marketing Dept)

Rated 5 out of 5 stars

Great service shipping was super fast…

Great service shipping was super fast and there prices where the best .

20 February 2026
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

Everything was handled quick and…

Everything was handled quick and professionally. Shipping was quick as well.

18 February 2026
Tanner logo

Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

Easy to order and delivery showed up in…

Easy to order and delivery showed up in a couple days

19 February 2026
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Tanner fulfills when others fail

Tanner fulfills when others fail! easy to locate product. Shipped/delivered timely. Very satisfied with Tanner!

20 February 2026
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

From a VERY satisfied customer.

I had a very good experience with my first purchase with this company. The price was extremely reasonable along with quick service. I would highly recommend them.

12 February 2026
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Got what I needed and delivered in a…

Got what I needed and delivered in a timely fashion.

18 February 2026
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Great Place

What can I say, Tanner comes through for Is every time we order from them. Great place to deal with, would recommend to anyone.

10 February 2026
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

followed through with quick shipment…

followed through with quick shipment and items in stock as listed

3 February 2026
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

1/2" Security torq

A little hard to find the right size bolt on the website and it seemed like they might be backordered, but they shipped the next day and arrived quickly

20 January 2026
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

hollow metal door anchors fine with…

hollow metal door anchors fine with exception of the dewalt brand (not full threads) like the simpson strong tie ones using for remodel work in old existing block walls unfortunately not able to use the dewalt ones

19 January 2026
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

FAST delivery

FAST delivery, smooth ordering process, and quality product.

22 January 2026
Tanner logo

Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Smooth transactions.

Smooth transactions.

13 January 2026
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

They had it

They had it, no one else did

21 January 2026
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Excellent technical and customer…

Excellent technical and customer support
Quick delivery

20 January 2026
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Satisfied

I am really impressed with the price, the quality, and the shipping speed. I will definitely buy from here again.

9 January 2026
Tanner logo

Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

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