I initially had trouble placing the order on the website but Melanie was extremely helpful and she quickly resolved it. Absolutely love the mug. Gorgeous colours and design
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Gorgeous natural products presented beautifully. I’ve been lucky enough to be the recipient of one of the new mum gift boxes and the baby balm has been lovely for my little ones skin, we use i... See more
Company replied
Wow, this surpassed all my expectations! Amazing customer service, beautiful gifts, sent out promptly and such an easy process. Living abroad, this is a great way to send wrapped gifts to friends and... See more
Company replied
Great range of sustainable, British made gifts with excellent customer service and gorgeous gift wrapping. This is my second purchase from Tangled Roots and certainly won't be my last.
Company replied
Company details
Written by the company
Tangled Roots is an online sustainable luxury gift shop. I sell a range of luxurious gifts for women that are all low plastic, most of them being completely plastic free. All are sourced from independent British businesses. I have a range of gifts for women for all budgets. Come and find the perfect gift for the woman who has everything at Tangled Roots!
Contact info
Orpington Road, N21 3PD, London, United Kingdom
- hello@tangledroots.shop
- tangledroots.shop
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Extremely helpful
I initially had trouble placing the order on the website but Melanie was extremely helpful and she quickly resolved it.
Absolutely love the mug. Gorgeous colours and design
11 December 2024
Great customer service
Great customer service, prompt delivery and excellent quality products.
22 July 2024
Great range of gifts
Great range of sustainable, British made gifts with excellent customer service and gorgeous gift wrapping. This is my second purchase from Tangled Roots and certainly won't be my last.
15 December 2023
Reply from Tangled Roots
Thank you so much for your review Lorna. I am delighted that you were pleased with your purchase and the packaging! :)
Reply from Tangled Roots
Thank you so much for your review, Meg :)
Fab gifts!
Lovely products, good price, beautifully wrapped, speedy delivery and I love that it’s all environmentally friendly.
16 July 2023
Reply from Tangled Roots
Thank you so much for your review, Kat. :)
Excellent service all round
Excellent service all round. Fantastic products. I always think of Tangled Roots for special gifts.
12 July 2023
Reply from Tangled Roots
Thank you so much, Kelly, for your glowing review! I hope that your teachers loved their gifts!
Lovely quality products
Lovely quality products. Beautiful packaging and great care given to ensure sustainability is a priority. All the best in a small independent business.
25 May 2023
Reply from Tangled Roots
I am so pleased that you are happy with the gift and products that you bought! I hope that you love your new hairband!
I bought a fabulous gift from Tangled…
I bought a fabulous gift from Tangled Roots. Beautiful products, perfectly packaged with friendly customer service too. I’d definitely buy more gifts from Tangled Roots.
14 March 2023
Reply from Tangled Roots
Thank you so much for your lovely review! I'm looking forward to sending your next gift!
Beautiful gifts, amazing service
Thank you! Amazing service, fast delivery, such attention to detail and so much care and love put into every package. Highly recommend.
22 March 2023
Reply from Tangled Roots
Thank you so much for this gorgeous review. I hope that the recipient loved their gift!
Easy ordering and beautiful necklaces!
The order placement was easy and the product was ready the very next day. I am so pleased with both of the necklaces and will be buying more from this supplier in future.
1 March 2023
Reply from Tangled Roots
Thank you so much for your review! I'm so glad that you love your necklaces!
Beautiful gifts, amazing service
Wow, this surpassed all my expectations! Amazing customer service, beautiful gifts, sent out promptly and such an easy process. Living abroad, this is a great way to send wrapped gifts to friends and family. I’m so glad I found this company - thank you! Highly recommended.
22 December 2022
Reply from Tangled Roots
Thank you so much for your review, Mary. I'm so glad that you found me too! :)
Reply from Tangled Roots
Thank you so much for your review, Sarah! I'm glad that you love your candle!
Beautiful gifts, excellent service :)
Fabulous service, fast delivery. I sent a present to a friend and she loved it!! Will be back for more! For myself next time! :)
7 September 2022
Reply from Tangled Roots
Thank you so much for your review Katie! I'm so pleased that your friend loved her headband!
Gorgeous gifts
Highly recommend! Melanie is a joy to deal with, and her product selection is beautiful. My mum was very happy with her birthday present!
24 June 2022
Reply from Tangled Roots
Thank you so much for your review, Nicola! I'm so pleased that your mum loved her birthday present. :)
Love this shop and service.
7 June 2022
Reply from Tangled Roots
Thank you so much for your 5th order and for your glowing review, Sinead! I hope that whoever receives your gift loves it!
Amazing products
Amazing products! I sent it to my friend as a gift. She loved the product and it was delivered on time!
14 May 2022
Reply from Tangled Roots
Thank you so much for your 5* review, Hale! I'm delighted that your friend loved her gift!
Gorgeous natural products
Gorgeous natural products presented beautifully.
I’ve been lucky enough to be the recipient of one of the new mum gift boxes and the baby balm has been lovely for my little ones skin, we use it after every bath-time now. Also the truffles were tasty and the dook soap smells (and looks) divine.
I’ve since also ordered gifts for my friends birthdays and Melanie has been super helpful.
Would definitely recommend Tangled Roots if you are looking for lovely treats for someone.
26 April 2022
Unprompted review
Reply from Tangled Roots
Thank you so much for your review Sofia! I'm so pleased that you loved your gift box and it has been a pleasure to prepare gifts for your friends!
Fab service
Fab service, really quick delivery and lovely products presented beautifully! Thanks Tangled Roots :)
31 March 2022
Reply from Tangled Roots
Thank you so much for your review! I'm so glad that your gifts got to you on time! :)
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