Absolutely love this bedding! I got the bed sheet, duvet cover, and pillowcases, and they all feel incredibly soft and luxurious, just like staying in a high-end hotel. The sheets are generously siz... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
52, Harrison Way,, SO16 8NJ, Southampton, United Kingdom
- care@tangelos.co.uk
- tangelos.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor quality and customer service
I ordered lake green Muslim duvet cover and pillowcases the colour is beautiful, it's been on the bed a week and already has loads of pulls in the material, I worry for the cost it will not last long, it also has a faded line down it from where it was folded in the packaging, customer service doesn't seem to want to know because it is opened so how was I supposed to know quality without opening it, really disappointed because I looked at a lot of organic bedding and after careful consideration obviously made the wrong decision ☹️.
After customer service saying theyd look into it they came back with a lot of excuses including "Based on the review, this does not appear to be a manufacturing or product quality defect.
Our muslin bedding is crafted from natural cotton fibres and is intentionally designed to be breathable, lightweight, sustainable, and exceptionally soft. One key characteristic of muslin is its relaxed and airy weave, which continues to soften and become more comfortable with use and washing. Due to this delicate construction, the fabric can sometimes be more susceptible to friction from textured surfaces, jewellery, metal fastenings, Velcro, coarse fabrics, pet claws, or similar external factors."
This bedding has been on the bed a week , also they have dismissed the fact there is a faded line straight across the middle of it , so as above customer service are not interested once they recieve your money.

Reply from tangelos
The quality of this product is amazing
The quality of this product is amazing. Flat sheet has a very ample top fold hem, same goes with the pillowcases. Fabric hand feel is wonderful as delivered; looking forward to after the first cold wash. I'm sure I'll revisit the site for other colours...and any future sales.

Reply from tangelos
I will definitely shop again with Tangelos !
I am so pleased with the bedding I have from Tangelos, such good quality. Fast delivery and help was available with any questions I had.
I can highly recommend this company.

Reply from tangelos
Got the size wrong on my order
Got the size wrong on my order. Emailed over a week ago with no reply. Nice work
Best bedding in the uk …
Honestly this bedding feels so soft and superior Such amazing quality It feels so Fresh and comfortable I fell asleep very quickly and felt like I slept like an angel , in a cloud of comfortable white cotton bedding Thank you Tangelos. I’ve finally found the best cotton bedding available in the uk

Reply from tangelos
Lovely product and great service when I…
Lovely product and great service when I queried sizes etc. would buy again. X
The duvet set was not great quality
The duvet set was not great quality. It’s ‘pulled’ on the first use. I can’t see it lasting even 6 months and there are already threads hanging.
Disappointed
Great feel and colour even better than…
Great feel and colour even better than I expected. I'm very happy with my purchases and will be back for more.
High-quality
Quick delivery and extremely high-quality product. The bedding is beautifully smooth and soft and the colour is subtle and exactly matches the picture.
I received the most beautiful bedding
I received the most beautiful bedding. The quality is excellent, and the customer service was second to none. Fast delivery too.
I will be purchasing more. Thank you
Love the duvet cover and slept better…
Love the duvet cover and slept better without having to wear bed socks!!
So Soft & Amazing Quality for the Price
I recently bought bedding from Tangelos, and I’m honestly so impressed. The new muslin bed set is incredibly soft—exactly what I was hoping for. The purple color is really unique and looks amazing in my room.
For the price, the quality is outstanding, and everything feels really well made. Delivery was smooth, which made the whole experience even better.
I’ll definitely be buying from them again!
You have my money,l have yet to receive…
You have my money,l have yet to receive my order in
I have not received my order
Beautiful quality bedding
Beautiful quality bedding. It is such a pretty colour and it is so soft and comforting.
I'm very grateful to Hannah
I'm very grateful to Hannah, with my numerous questions and about returning. I love the quilt cover, and pillow covers.
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







