Tamashiinations.fr Reviews 700

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My order was processed and delivered to Germany very quicky(2-3 working days). I also want to thank custommer support as I wanted to buy once specific figurine but it went out of stock the day before.... See more

Rated 5 out of 5 stars

Second time that i have ordered with them and both times were great. This time i pre-ordered 3 figures that would release in June, July and August. Placed the order in June and today i receive... See more

Rated 5 out of 5 stars

Delivery to Germany was so fast and item came well protected. I am more than satisfied and would come back for purchases anytime. Merci beaucoup.

Rated 5 out of 5 stars

Very good service and the delivery was super quick! I ordered 2 figures that came in very tightly packed so it can survive the travel from France to the Netherlands.

Company details

  1. Figurine Shop

Written by the company

Distributeur exclusif de figurines de collection de la marque Tamashii Nations par Bandai Spirits


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

700 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Simply scammers

Simply scammers.
Unfortunately, I only learned after purchasing that they were selling defective statues at the price of new ones. A very reliable source told me that they currently have warehouses full of these defective statues and need to sell them anyway. Obviously, customer service won't allow me to return the item, even though I immediately requested a return with evidence of the obvious defect, such as videos and photos. Do not buy from this site. They offer no warranty and if you get one of these pieces (and they have many), you've wasted your money forever.

9 April 2026
Unprompted review
Tamashiinations.fr logo

Reply from Tamashiinations.fr

Hello,

We are taking your message seriously, however we would like to clarify a few important points.

We only sell brand-new products sourced from official and controlled distribution channels. All items are shipped in their original packaging and undergo a visual inspection before dispatch to ensure they meet our quality standards. We do not sell defective products or any kind of downgraded stock.

At this stage, we are unable to locate any order linked to your message. A valid order reference is required to investigate any after-sales request and properly verify the situation.

If you are experiencing an issue with a product, please contact our support team with your order number, along with photos and videos of the item so we can review the case properly. (https://www.tamashiinations.fr/en/module/ebinteractiveformbuilder/view?form_title_url=serviceclient)

We remain available once we receive the necessary information to assist you further.

Regards,

Rated 3 out of 5 stars

sent damage box

I received my order in a shipping box—the box used to send the package through DPD—that was exactly the same size as the figure’s original box. There was no protective packaging such as bubble wrap or paper inside. Because there was no space for any protection, the shipping box was dented during delivery by DPD, which also caused damage to the figure’s original box.

On top of that, the figure box you sent me already had several issues: some parts were torn, a few areas were split open, and one of the corners was crushed.

This is unacceptable for a shipment from an official company. Proper protective packaging and quality control should always be ensured to prevent damage during transit and to avoid sending out damaged products.

28 November 2025
Rated 5 out of 5 stars

10/10, very satisfied!

My order was processed and delivered to Germany very quicky(2-3 working days). I also want to thank custommer support as I wanted to buy once specific figurine but it went out of stock the day before. Still, thanks to great cooperation from the support team they found a last item in warehouse and put it online right away so I was able to order it. Figurine was very well packaged so it arrived in perfect condition with no defects whatsoever.

29 May 2024
Unprompted review
Rated 1 out of 5 stars

Retoure

I don't know how big their warehouse is, but for over 6 weeks they have been claiming my return hasn't arrived and they still need time to process it.
I was already puzzled when I wanted to send the return and was informed that it would take 3-4 weeks...300€ training fee paid

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely recommended

Delivery to Italy was very quick and item very well wrapped. I was satisfied as I purchased an item I could find in the web at a fair price. Absolutely recommended!

2 January 2024
Rated 5 out of 5 stars

Very good

Second time that i have ordered with them and both times were great.

This time i pre-ordered 3 figures that would release in June, July and August. Placed the order in June and today i received the package and i am very happy with it.

Quick delivery from France to the Netherlands, no problems whatsoever.

I will definitely order there again!

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Great store, thank you very much

I ordered from Tamashiinations.fr for the first time. The item was shipped quickly and I had the item with me within 4 days. The item was also well packaged and arrived without any damage. I will continue to order from here.
Greetings from Germany, I live here.

2 May 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look