TallyMoney Reviews 662

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of setting up an account and the user-friendly nature of the app, making it simple to manage their money. Many appreciate the ability to store and access funds in gold, viewing it as a secure alternative to traditional banking and a way to protect purchasing power. The customer service is often described as excellent, with quick and helpful responses. However, some people were dissatisfied with the payment process, experiencing delays in transfers and difficulties withdrawing funds. There were also mentions of hidden fees and issues with the app not working after an initial payment. A few other people also felt that the customer service was poor, citing unhelpful responses and a lack of support on weekends.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many customers express frustration with delayed transfers, funds... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app easy to use, intuitive,... See more

Application

Consumers generally express satisfaction with the app, describing it as easy to use, intuitive, and... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers express frustration with various... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and fast... See more

Based on these reviews

Rated 4 out of 5 stars

I’m interested in this way of banking but need to speak to someone wit( some important questions and unable to find a telephone number. I need to know fees and any hidden charges. How wou... See more

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Rated 4 out of 5 stars

I was a bit scared about trusting my finances to Tally Money but I found the cash many to do what it says on the can and the application was simple and quick. I received the Bank card quickly. I only... See more

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Rated 4 out of 5 stars

Only 4 stars because it took a while to actually get an account set up with Tally. However, from once it was up and running I have had no further problems. I like the idea of having my money in gold r... See more

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Rated 4 out of 5 stars

Signed up on a Sunday without a hitch and added a nominal sum but was mystified as to how to to take part of it out again. On Monday however the payment button appeared and all is clear and nominal... See more

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Rated 5 out of 5 stars

Having started my precious metals investing in 2019 the only thing missing was a convenient means of converting back to cash and being able to purchase goods. Along came TallyMoney, a current account... See more

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Rated 5 out of 5 stars

I’ve read your negative reviews and seen some pretty ridiculous reviews including one that hadn’t even joined tally yet. So I’m making no pretences, I’m genuinely considering joining because I can’t... See more

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Rated 1 out of 5 stars

Day 4 and still waiting for my pending payments lol its so pathetic they need closing down pls ppl be aware don't send money here as u wont see it again and they talk same repeated generic reply! Bori... See more

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Rated 5 out of 5 stars

I have always thought of how to make my money retain its value over time. Coming across tally money was like an answer to prayers and I didn't think twice to set up and transfer money to my account.... See more

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Rated 5 out of 5 stars

I have had an account with Tally for a number of years From my experience their Customer Services are excellent and very fast Any problems or questions I have had, which have been very few,... See more

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Rated 5 out of 5 stars

ive only had my tally money account a week now. a great and different app. everything in place. and I enjoy seeing how things happen and change. I'm a artist myself and choosing my abstract debit card... See more

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Rated 5 out of 5 stars

Very easy to set up an account via the app & had no issues whatsoever.After spending 15 minutes or so navigating my way through my account details etc,I found it to be very user friendly.A no brainer... See more

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Rated 1 out of 5 stars

Absolutely awful! Takes days for your money to get cleared to your account and then want to know the ins and outs of a cats arse. Absolutely awful to deal with, and blame their system saying it’s bein... See more

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Rated 5 out of 5 stars

I have to say, I was slightly reticent about opening an account with this company. Mainly because it’s my first foray in the world of gold. Opening the account was easy. Transferring money from my ban... See more

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Rated 3 out of 5 stars

I enquired about getting tally money account but the bad reviews are all generated at the customer service and delays in transfers which puts me off. Again all the questions about fraud when the gover... See more

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Rated 5 out of 5 stars

On Friday 30/01/26 I contacted Tally Money and spoke with a young man called FAHIM. I needed to know in more detail the way my Tally account worked regarding crediting and withdrawals. Also charges a... See more

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Rated 5 out of 5 stars

Easy to set the Tally account up, got payment card with a week. Made a deposit and it was an easy process and funds received into my account prity quickly with no issues. I open the Tally account appr... See more

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Rated 5 out of 5 stars

These guys are very very security conscious and I recently got locked out. To ensure I was the correct person they called me on my uk mobile. The contact was efficient and pleasant and they had me bac... See more

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Rated 1 out of 5 stars

I thought this company was a good idea in theory but they took the £9 initial opening fee but the app wouldn’t work. I asked them close the account and return my money due to my lack of trust in t... See more

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Rated 5 out of 5 stars

Had trouble signing into app as I hadn't accessed it for a long time. Left my number on recorded message and received call back after about 20 mins. I got all the help I needed to update some details... See more

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Rated 5 out of 5 stars

Account setup was straightforward and my account was active very quickly. Customer support even gave me an introductory discount on my activation fee, which was a nice touch. I transferred funds from... See more

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Rated 5 out of 5 stars

Easy to use the app and to join, debit card applied for during the process, said card arrived in a couple of days. App allows you to have up to three different pots to put your money in as well as t... See more

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Rated 5 out of 5 stars

The joining process was relatively straightforward. Keeping a high amount of gold whether it’s in your property or someone else’s is extremely risky. You or whoever, is most likely to ge... See more

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Rated 5 out of 5 stars

I only joined this just under a fortnight ago and it was done with relative ease.Easy to set up and I like the transparency. I also like the fact that unlike some of the crypto firms the amounts... See more

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Rated 5 out of 5 stars

Fantastic flexible way to invest, save and if necessary spend your gold. Easy set up and access. Would be even better if Tally begin to offer silver and platinum as well :) Definitely recommended.... See more

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Rated 5 out of 5 stars

I am so pleased I am now one of Tally money’s customers it is such a fantastic idea ! I love watching as the % rate increases and decreases but obviously it’s great when you see you have made £100 for... See more

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Rated 5 out of 5 stars

Once I joined everything was simple. I think saving and spending in gold is so much better than worthless paper money, which keeps depreciating. I am recommending this to every one I know.

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Rated 5 out of 5 stars

Great. Gold and money is guaranteed fully insured etc, and if they do actually go bust you receive 100% of your money back quickly yet if you use a traditional bank that goes bust you have a certain... See more

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Rated 5 out of 5 stars

I have been a Tallymoney customer now for over two years and have watched the gold price keep rising and protecting my purchasing power. I have primarily used my account to save up an emergency fun... See more

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Rated 5 out of 5 stars

I locked myself out of my account. I had a customer service agent named Bianca helping me get back into my account. I cannot fault her in anyway. She was excellent at her job and very patient.

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Rated 5 out of 5 stars

Just opened up an account, i had a few problems, I couldn't see my transfer, and I couldn't access account through my laptop, i messaged them through the app, and they promply responded to me, helped... See more

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Rated 5 out of 5 stars

Wow, I thought this would be painful! But it seems (for now) to be painless. I deposited a tiny amount and made gains within hours. I am waiting for an insurance payout... I am definitely going... See more

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Rated 3 out of 5 stars

I was really keen on the gold-backed financial model that Tally is pioneering. However, I did have a lot of problems accessing my account through the web browser and getting staff to clarify what the... See more

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Rated 4 out of 5 stars

Easy to use. Reassuring to have a bank that uses real gold, which holds its value well. Monthly charges are unusual unless using an overdraft, or another service. I would prefer not to have to pay t... See more

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Rated 5 out of 5 stars

I began small with Tally in case it was too good to be true... Have become very nervous of high street banks was looking for an alternative. Happily now increasing my account daily with Tally as I wa... See more

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Rated 5 out of 5 stars

Great to have account based on gold price not fiat currency, particularly when that currency under stress. Also easy to use.

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Rated 5 out of 5 stars

Priyanka was great in her customer service and the app and service have come on leaps and bounds since the start of Tally Money. All round good experience and customer responsiveness excellent and hel... See more

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Rated 5 out of 5 stars

Just created an account but had a problem with my password after account verification. Fahim helped me get back in to the account so I am all set to go. Thanks!

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Rated 4 out of 5 stars

I have been using TallyMoney for just over a month now. It's easy and simple to use. Transfer funds in, they show up in the Tally bank within 5 minutes usually unless a Sunday, you wont be ab... See more

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Rated 1 out of 5 stars

I was considering investing with this company but I checked with the Financial Conduit Authority FCA and they are no longer registered. Who said: "This company is no longer registered with the FCA and... See more

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Rated 5 out of 5 stars

Wow! Love this card experience! Would recommend to anyone. What I really love is the customer support- excellent! I asked for help and it was almost instantaneous

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Rated 5 out of 5 stars

So far I have nothing but praise for Tally Money as I have not had any issues transferring money into my account, even though I was sceptical at first about holding the account.

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Rated 5 out of 5 stars

Very attentive team, always available and willing to help with whatever issue you may have. Lovely banking app!

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Rated 1 out of 5 stars

Used to be O.K. when I could download the Tally Money APK and install it on my de-googled phone, now only available via google it wasn't allowed on my phone so using an old phone, installed app but is... See more

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Rated 1 out of 5 stars

Stil waiting since Friday for my payment still pending keep been fobbed off and told same generic rubbish this is now disgusting! Il never use it again

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Rated 1 out of 5 stars

Don’t use this TallyMoney platform. There scams and will hold you money for days without plans of depositing it. Their customer services is terrible. I wonder how they got above 4. Ratings. I won’t ev... See more

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Rated 5 out of 5 stars

I forgotten my password and Fahim talked me through the process step by step He rang when he said he would He was patient and explained what to do quickly and efficiently

Company replied

Rated 1 out of 5 stars

All they did was take money out of my account as the price of gold slipped back down again also charged me a fee every monthavoid unless you like giving money away

Company replied


Company details

  1. Financial Institution

Written by the company

Tally is the world’s first non-fiat currency to be issued into personal accounts.


Contact info

4.1

Great

TrustScore 4 out of 5

662 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’ve read your negative reviews

I’ve read your negative reviews and seen some pretty ridiculous reviews including one that hadn’t even joined tally yet.
So I’m making no pretences, I’m genuinely considering joining because I can’t withdraw even a grand from my own bank without being interrogated. I’ve been with bank of Scotland since 1978 never once defaulted.
So here a five star review from myself based on the good stuff I’ve read so far. What I like is a plain English speaking operator on the phone to explain how easy it is or isn’t to withdraw large sums of cash £3k to £20k without getting sherlock Holmes’s on my case?

27 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Cheers for the lovely message. We totally understand why you’re asking - no one likes feeling grilled by their bank! With us, you’ll always be able to speak to a real person who’ll explain everything clearly. Thanks again for the five stars and for giving us a look.
-Team Tally

Rated 3 out of 5 stars

It was easy to signup, but.

It was easy to signup, just needed a passport. However, in order to fully access the app, I was required to pay a £9 fee. Could I not just open the account without a fee and not receive a Tally card so that I could use the account as a gold savings vehicle and apply for a card at a later date if required? I would much prefer to navigate the app, do my due diligence on this system and then decide what to do without a fee? I do like the idea of the gold savings account as it will almost certainly keep your money in line with inflation. I also noted that there was capital gains tax on your gold holdings, if you exceeded the capital gains limit on cashing out. You do not currently pay capital gains if you buy and hold UK sovereign gold coins denominated in sterling. Something to think about. I would be happy to pay the storage fee monthly as you would have to do that anyway if you purchased and stored gold in the UK or Switzerland for that matter. I’m in thinking mode still with this. Not saying it’s bad, but not saying it’s good either for now.

25 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Trevor! Thanks so much for your thoughtful review, we love that you’re taking time to do your due diligence!

The £9 account activation fee covers the setup and your TallyMoney Debit Mastercard. When you consider the value and long-term performance of gold, it’s a pretty modest amount, especially as it gives you access to save, spend, and send instantly.

We also offer a 14-day cooling-off period, so if you decide Tally’s not for you, you can close your account within the first two weeks and get your activation fee refunded - no hard feelings, no hidden catches.

We also run regular promotions, so make sure you’re opted in to marketing comms or drop our friendly support team a quick message, they’ll happily point you in the right direction.

Sovereign coins can be a decent option, but keep in mind they often come with higher storage costs and dealer fees when selling. With Tally, everything’s smooth and instant, no waiting around for a sale to go through. 💛
-Team Tally

Rated 2 out of 5 stars

missleading

takes your details then tells you about charges.
not free at all to use, lied.

25 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Chris!

We’re sorry to hear you feel that way - we always aim to be open and transparent. Our fees are clearly shown on the App Store and Google Play listing, as well as on the homepage of our website.

We’ve got nothing to hide, there really aren’t many fees at all! Unlike some competitors or gold dealers that bury them in legal docs, we prefer plain English and honesty. 💛

If you’d like, our team can send you a direct link to the fee breakdown, just pop us an email at support@tallymoney.com.

Rated 1 out of 5 stars

Rip off

This seems to be a app for tally money to take money of you. I transferred £100 in to my tally lost £5 doing so then was going to transfer £95 left into my safe account and it wanted £9.49 to do so . Plus I paid £9 to set it up ffs what a rip off

22 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Gaz,
Thanks for sharing your feedback - we really appreciate you taking the time to let us know your thoughts. Something in your experience doesn’t quite add up though! Our deposit fee is just 1.49%, so a £9.49 charge doesn’t sound right at all.

Could you please drop a quick message to our support team at support@tallymoney.com or via the in-app chat? They’ll be able to look into your account and sort things for you straight away.

We’d love to help clear up any confusion.
-Team Tally

Rated 5 out of 5 stars

If you want your savings to grow

If you want your savings to grow, open a tally account

21 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Cheers for the shoutout! Delighted you’re seeing real growth and recommending Tally to others.
–Team Tally

Rated 5 out of 5 stars

Excellent service

Excellent service

20 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Cheers! Great to hear you’ve had an excellent experience with Tally. 🌟
–Team Tally

Rated 5 out of 5 stars

Better than paper.

Once I joined everything was simple. I think saving and spending in gold is so much better than worthless paper money, which keeps depreciating. I am recommending this to every one I know.

12 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Cheers for the kind words! Delighted you’re enjoying Tally and sharing it with others - that means a lot. 🌟
–Team Tally

Rated 5 out of 5 stars

Absolutely awesome just the right way I…

Absolutely awesome just the right way I wanted to invest in gold

1 September 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Appreciate the love! Great to know Tally’s giving you exactly what you were looking for. 🙌
–Team Tally

Rated 5 out of 5 stars

Easy to set the Tally account up

Easy to set the Tally account up, got payment card with a week. Made a deposit and it was an easy process and funds received into my account prity quickly with no issues. I open the Tally account appropriately a month ago, I've made more profit within this period then I have ever made in my bank accounts for the past 20years.

20 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Appreciate it! Great to know setup, deposits, and results have all been seamless for you. 🙌
–Team Tally

Rated 5 out of 5 stars

Excellent App 👍

Excellent App with plenty of information, rates, security, and support

20 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Cheers, Michael! Delighted you’re happy with Tally’s features and the security it offers. 🌟
–Team Tally

Rated 5 out of 5 stars

Thought I would give tally a go

Thought I would give tally a go, so easy to set up and put money in, I'm very impressed with them so far. Thank you Tally for making things so easy.

14 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Cheers for giving Tally a go! We’re so glad setup was smooth and you’re happy so far.
–Team Tally

Rated 4 out of 5 stars

Tally Money

I was a bit scared about trusting my finances to Tally Money but I found the cash many to do what it says on the can and the application was simple and quick. I received the Bank card quickly.
I only invested a small amount at first but I have already seen excellent results and using the app is just the same as a normal bank. The lack of government access important in these days of increasing interference

20 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Thanks, Robert! We’re so glad you took the leap and are enjoying your experience with Tally. Great to hear everything’s working smoothly for you. 💛
–Team Tally

Rated 5 out of 5 stars

Very easy to use app

Very easy to use app.
Great debit card

20 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Appreciate the kind words! Great to hear Tally’s making things easy and efficient for you.
–Team Tally

Rated 3 out of 5 stars

I enquired about getting tally money…

I enquired about getting tally money account but the bad reviews are all generated at the customer service and delays in transfers which puts me off. Again all the questions about fraud when the government is the fraud that we are trying to escape from. So why can't we open private accounts in our private names. That would be very useful and I would definitely sign up

17 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi there, thanks so much for sharing your thoughts, we really appreciate your honesty.

Just to clarify, Tally isn’t a bank. Every 1 tally equals 1 milligram of gold, giving you money that holds its value over time rather than a fiat currency that loses purchasing power.

We take great pride in our customer support team - our CSAT score is consistently excellent, and most users have a smooth experience with quick responses and friendly help. While online reviews can sometimes focus on isolated issues, they don’t always reflect the positive experiences the majority of our customers have.

We’re always improving our systems to make transfers and onboarding faster and simpler.

As for account setup, ID checks are a regulatory requirement designed to protect every customer.

If you’d like to talk more or give Tally a go, please email support@tallymoney.com and mention this review - we’d be happy to help.
-Team Tally

Rated 5 out of 5 stars

Easy money and tied to gold

Easy money and tied to gold, TallyMoney has it all with no hidden fees abroad.

16 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Thanks for the review! No hidden fees and real value in gold - that’s what Tally’s about.
-Team Tally

Rated 1 out of 5 stars

I thought this company were a good idea…

I thought this company was a good idea in theory but they took the £9 initial opening fee but the app wouldn’t work.
I asked them close the account and return my money due to my lack of trust in them and they’ve just gone dark.
There our hidden fees aswell so you’re better off just buying physical gold yourself.

13 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hey Scott, sorry to hear you’ve had a bumpy start - that’s not the experience we want anyone to have! Our fees are completely transparent and available to view any time here 👉 https://www.tallymoney.com/legal/fees-charges-and-limits/.

We also offer a 14-day satisfaction period, so if you open an account and decide it’s not for you, we’ll happily refund the activation fee. Just reach out to our friendly support team and they’ll sort it for you.

We never charge hidden fees, and everything’s clearly set out so you always know exactly where your money’s going - no surprises, no sneaky fine print.

If you’d like us to double-check your account, please drop us a message and we’ll get this resolved right away.
-Team Tally

Rated 1 out of 5 stars

Proceed with caution.

I was considering investing with this company but I checked with the Financial Conduit Authority FCA and they are no longer registered. Who said: "This company is no longer registered with the FCA and can no longer issue electronic money or provide payment services". So be warned.

8 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

This review is somewhat misleading. TallyMoney has always and continues to operate within a structure under an FCA-approved EMI (Electronic Money Institution). When TallyMoney first went live in the UK we operated under the EMI, PayrNet Limited, and in that structure we were a registered EMD Agent. Now that we are under our current EMI, Transact Payments Limited, we operate as Program Manager and therefore the EMD Agent identification no longer applies. This change has no bearing or affect on the protections and benefits a TallyMoney Account provides our customers.
-Team Tally

Rated 5 out of 5 stars

Inflation proof current account…

Having started my precious metals investing in 2019 the only thing missing was a convenient means of converting back to cash and being able to purchase goods. Along came TallyMoney, a current account that buys gold and gives access to atm and retail. Easy to set up, charges in line with the markets, gold based on Spot Price, easy to use, accepted everywhere, it seems and an eye catching debit card that sparks conversation. No need for banks. I recommend to all who wish to preserve their wealth and protect against inflation. Brilliant!

1 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Thanks for the great review, Martin. It’s great to know the account is meeting your needs and helping you spend with ease. Really appreciate your recommendation and support! ⭐️
-Team Tally

Rated 5 out of 5 stars

Brilliant solution to inflation

Absolutely brilliant solution to inflation and general government incompetence. Gold that you can spend like money is a revolutionary concept. If your money is sitting in a bank account, it's losing value fast. I highly recommend TallyMoney!

7 October 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Revolutionary? We’ll take that! We’re here to prove money can make sense again - 1 milligram at a time. Thanks, Frank! :)
-Team Tally

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