Talk Your Heart Out Reviews 164

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warmth, empathy, and ability to create a safe and non-judgmental space. Many people highlight the personalized approach of the therapists, who are described as insightful, understanding, and skilled at guiding conversations in a supportive manner. The service is frequently commended for its effectiveness in helping users process emotions, manage anxiety, and achieve personal growth. Reviewers also appreciate the user-friendly online platform, noting its ease of navigation and the convenience of online sessions. The ability to browse various therapist profiles and find a suitable match is a significant positive for many. However, some people were dissatisfied with the customer service regarding financial circumstances and promo codes, mentioning that their inquiries were met with unhelpful responses.

What people talk about most

Staff

Customers consistently report highly positive experiences with staff. Reviewers frequently praise the staff... See more

Service

Users describe positive interactions with the service. Customers consistently praise their therapists for... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform's ease of... See more

Customer service

Clients share positive opinions on customer service, highlighting the empathy, expertise, and helpfulness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My therapist creates a space where I feel understood without feeling overwhelmed. Each session feels structured yet gentle, and she helps me break down my anxiety in ways that finally make sense. W... See more

Company replied

Rated 5 out of 5 stars

Glenn is warm and caring. She provides a safe space to open up and be honest with my partner and she’s observant about my feelings during the session as well. She explains the process well and tasks m... See more

Company replied

Rated 5 out of 5 stars

Working with Rin has been such a comforting and meaningful experience. Every session feels like a safe space; non-judgmental, and deeply supportive. She gives me the time and space I need to adjus... See more

Company replied


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor
  5. Psychologist
  6. Psychotherapist

Written by the company

Talk Your Heart Out is a Singapore-based online counselling platform for people seeking to improve their mental health & wellbeing. We also provide EAP services for businesses big and small. If you are considering counselling, try it with us and see if it works for you. We offer therapy that is private, convenient, and of high quality. We offer services after work hours and on weekends to provide easier access by working professionals or those who are juggling multiple responsibilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

I think expressing my thoughts and…

I think expressing my thoughts and emotions was a very cathartic experience. I felt heard and validated during the sessions.

7 April 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

We're so glad to hear that talking to a therapist has been helpful for you. Thanks for sharing! 🌟

Rated 5 out of 5 stars

Review for TYHO

Abigail's compassionate approach and expertise at TYHO have been invaluable to my journey. Her support and guidance have made a meaningful difference. Thank you, Abigail, for your dedication and care.

6 April 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for your kind words. We're happy to hear you found the right therapist! 😊

Rated 5 out of 5 stars

Amazing platform for all

Thank you so much for creating a user friendly platform to connect us with a wide variety of therapists. Taking that step into mental wellness is now less daunting than before and I can even do it at the comfort of my own home.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

I saw TYHO on CNA recently and I was…

I saw TYHO on CNA recently and I was surprised they are such a young company because the website and staff are extremely professional. I am grateful that therapy can now be done via video call, which is much more convenient, as well as feel more like a safe space since we can attend the session at home.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Helpful therapists, great platform

I’ve been with kayden for a year now. Really thankful for her guidance, insights and her exercises. Thankful to Tyho too for helping me out financially for my first 5 sessions when I was a student.

The platform is useful, people truly listen, and I’m thankful for Tyho

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Genuine. Open. Safe

TYHO has revolutionised therapy sessions at the comfort of our own homes with certified and great therapists. I work with Edmund to bounce of great ideas on self development and he is such a genuine individual that challenges conventional ideas.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

The platform is comprehensive and I feel that it values the well being of the clients and the relationship between them and their therapist. My therapist listens and hears me and I think this is a crucial step forward for my well-being.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Good Quality Sessions and Professional Service

Very patient and understanding therapist. Danial helped me to piece together emotions and feelings that I can’t piece into words. Lots of guidance and tips given to help figure out what I want and hope to achieve.

Booking on TYHO is also very seamless. Slots availability is abundant and different modes (f2f, online etc) available for choosing.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Been with TYHO for years now

Been with TYHO for years now, and it’s one of the places I turn to for support during difficult times and stress management. There’s always something to think about in our conversations, and regular sessions have helped me be more aware of my thoughts, emotions and feelings around topics.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

My experience with TYHO has been great thus far. The platform is user friendly and convenient with helpful and skilled professionals onboard. I highly recommend it to those looking for a safe space to improve their wellbeing

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Great!

TYHO is a fast, convenient and overall great platform to seek psychological support at reasonable rate imo.

14 October 2023
Unprompted review

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