Tajima Direct Reviews 210

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, often noting that the lenses provide excellent clarity and are even superior to original manufacturer lenses. The service is frequently highlighted as outstanding, with many people appreciating the efficient process and the exceptional customer service provided by the staff, who are described as helpful and responsive. However, some people were dissatisfied with the scratch resistance of the coating on their lenses. A few other people also felt that the company did not acknowledge mistakes, leading to issues with their custom lens orders and a lack of resolution.

What people talk about most

Product

Clients share positive opinions on product quality, particularly regarding lenses. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high optical quality, clarity, and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the professional process,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its excellence, responsiveness, and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and attention to detail. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a retired licensed optician. I needed new lenses in my frames. I spent a lot of time researching online lens companies. Tajima stood out among many lens companies. First of all they don’t use pol... See more

Rated 5 out of 5 stars

I have now ordered 4 sets of lenses through Tajima Direct, two non-prescription and two prescription. Each pair has been flawless. The clarity is fantastic, the colors are an ideal facsimile to some o... See more

Rated 5 out of 5 stars

Tajima Direct does an amazing job! I get the highest quality lenses in my favorite frames at the most convenient method to me possible. I recently refreshed my sunglasses inventory and bought two or t... See more

Rated 5 out of 5 stars

The new Tajima Direct prescription progressive lenses arrived shortly before Transpac this summer and they are GREAT! Seven and a half days across the Pacific with the ability to see what's coming on... See more


Company details

  1. Sunglasses Store

Information provided by various external sources

Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear and polarized lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Truly a great experience

Truly a great experience. Great communication all the way through the buying, manufacturing and shipping process.

The lenses are spectacular. Buy with confidence

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Have used twice

Have used twice, once for prescription lenses and once for regular lenses, both on Maui Jim glasses. Great lenses, great service and great pricing. Highly recommend!

22 February 2026
Unprompted review
Rated 5 out of 5 stars

They were able to re-lens my Mykita glasses!

I had a difficult pair of glasses to re-lens, I was turned away by my optometrist office because they couldn’t pop out the lens. I found Tajima-Direct and decided to give them a try, they were able to replace my lenses off with my new prescription and send them back within two weeks! I will definitely continue to use Tajima in the future and highly recommend them to anyone.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Tajima review.

I am a retired licensed optician. I needed new lenses in my frames. I spent a lot of time researching online lens companies. Tajima stood out among many lens companies. First of all they don’t use polycarbonate which doesn’t have the best optics. I liked the idea of them being a Japanese concern. I have just received my second pair from them and couldn’t be happier. The optics are consistent between the two pairs. Their customer service is excellent. Any inquiries gets a courteous and fast answer.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Wow... Amazing, Better than OEM!!

Wow.... all I can say is initial impressions are like REALLY WOW!!!! Amazing lenses!!

I scraped up my Oakley glasses and was stunned by the replacement cost. Relative told me about replacement lenses so started shopping. Saw several companies (some with lower price points), but liked what I saw here, so tried Tajima-Direct.

Ordered online, received the pre-paid box from them in mail, sent my glasses out. About a week after receiving the box from me, I received a note my new lenses were installed and were on way back.

Opened the box, and took out glasses. Well packed and protected for shipping. (old scuffed up lenses were included and those got trashed instantly). Put them on and I was amazed at how good they are!

As others have said in reviews, the Tajima lenses are quite likely better quality, and clarity than OEM.

Just got them today and so durability is not known yet, but I expect them to last well. (The OEM from Oakley scratched and were ruined after less than about 15 days of wearing, so gotta be better than that, right??).

Glare reduction is excellent, and even on a bright, day the sight through them is crisp, clear and definition is outstanding.

Extremely pleased with quality at the price and look foward to wearing these for a long time to come. I would have zero doubt about referring someone to Tajima-Direct.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Best low light lenses I have ever seen. Perfect for Fly Fishing

I have been using the cheap yellow polarized lenses from amazon for my twilight hour fishing. I did a bunch of research on lenses and the prevailing favorites seem to be the Smith 40% transmission lenses that don’t seem to be on the market anymore. I think i found one other that is also in the over $250 price tag people recommend.

Instead i went on ebay and found a cheap but nice pair of lensless Maui Jim’s and sent them in to Tajima and got their Yellow Green 40 Silver Mirror. These have been AMAZING for cloudy days and that push past sunset. I used them for highway night driving to test them out and they made everything clearer and crisper.

for $100 you can use any frames you want to and get amazing glasses. Prescription too if you need it.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely phenomenal experience

Absolutely phenomenal experience. Received the mailing label and within 2 days of putting it in USPS mail I received confirmation that Tajima received the frames. Juan, ABO certified technician sent me three different lenses replacement ideas with photos and mock-ups and made his recommendation of which he thought would be best. Within a few days, I received my frames back safe and sound in the mail, and they look absolutely perfect. The lenses and craftsmanship of the installation are of excellent quality. The price is also very reasonable and fair for the excellent craftmanship and wonderful and responsive customer service. I would recommend to anyone who is looking for high quality lens replacements that is also reasonably priced with personal customer care.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality Sunglass lenses

Sent frames in for Sunglass lens replacement. No problem with timely delivery. Quality of lenses excellent. Very clear. I’m sensitive to any distortion and these are optically excellent. I will use them again.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Satisfied Customer

I have now ordered 4 sets of lenses through Tajima Direct, two non-prescription and two prescription. Each pair has been flawless. The clarity is fantastic, the colors are an ideal facsimile to some of the best lens colors on the market (Green 15 and the RayBan G15, Rose lens and Serengeti Drivers). They’ve been responsive to every communication as well. I wholly recommend them and plan to use them for many lenses in the future for my family.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I really didn’t know what to expect

I really didn’t know what to expect. I have bought cheap aftermarket lenses online before and that’s what I got. These lenses were actually unbelievably awesome and totally worth the money!! I would recommend them to anyone who appreciates quality like I do. Thanks Tajima!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Replacement lenses

I am thrilled with my replacement lenses for my RayBan sunglasses from Tajima Direct. I find the lenses are clearer and prefer them to the original. They kept me informed through the whole process and I am amazed at the turnaround time. Superb customer service. Will definitely be a returning customer. Thank you!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

Easy ordering. Fast delivery for RX lenses. Super high-quality lenses very clear and lots of choices. Great customer support. Highly recommended!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! If you have a higher-end quality frame that needs a prescription lens replacement..this is the place to send them. Great experience. Very pleased with the hole proses!

12 January 2026
Unprompted review

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