Buy 1 get 1 free!! $95 for two (1 is free remember) flimsy small pointless pieces of material. A company that implies Australia ships from China!!! Scam. I was scammed. I got a Large for my cavoodle a... See more
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AussieTailz dog cooling mat🤔 I bought 2 for the price of one $79. They arrived today, just 2 pieces of flimsy material, no gel or cooling agent inside...they have no coolness at all. I feel I've been... See more
My girlfriend put me onto Tailz as she researched Australian made and Biodegradable, so I thought I would try. Wonderful product, doesn't fall apart easily, really well made, and very reasonable... See more
Company replied
Order paid but item not delivered.
Company details
Information provided by various external sources
Tailz Premium plastic-free dog poo bags are Australian Certified Compostable and are designed to disappear in months! Make a difference today.
Contact info
Perth, Australia
- support@tailz.com.au
- tailz.com.au
1.5
Bad
187 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and fantastic service
Great product and fantastic service, many thanks.
12 September 2020
Unprompted review
Reply from Tailz
Hi Linda, thanks for your great feedback. Glad to be of service and if there is anything we can do better please let us know. Have a great weekend! kind regards Steve
Love the product best bags on the…
Love the product best bags on the market!
10 September 2020
Unprompted review
Your poo bags are amazing and I love…
Your poo bags are amazing and I love how thick they are and good for the environment, I originally won a box through a competition and now i wouldn't change brands, would highly recommend you guys. (and the holder is great quality to :) )
7 September 2020
Unprompted review
Reply from Tailz
Hey Laura, thanks heaps for your feedback. Super important to hear that from our great passionate customers like yourself. Is gives us boost but we continue to strive for better! Have a great week..cheers Steve
This was my second order from Tailz and…
This was my second order from Tailz and I only had to change the delivery address from my daughter's address to our address which was fairly easily done. Originally I had used her address for convenience for the delivery as we have a high fence and a Doberman who takes her security work seriously. Now that I have retired we can use the home address. Although this time the package went to my PO Box. The shipping & delivery advice from Tailz & then Aus. Post were good & the delivery was ready for pick up as advised.
2 September 2020
Unprompted review
Reply from Tailz
Hi Graham, thank you for your feedback and great to hear you received your parcel. Hopefully your next order will be delivered more seamlessly, if not please dont hesitate to contact us..I like the comment about your 'Doberman taking her security work seriously' 😀 Hopefully the Aust Post delivery guy and your Doberman are best mates now.. especially for Tailz deliveries anyway! cheers steve
The service was excellent under covid…
The service was excellent under covid 19 circumstances. Can't wait to use it.
Thank you
2 September 2020
Unprompted review
Reply from Tailz
Hi Paula, thank you so much for your support and feedback. Yes life's full of challenges personally and business wise for everyone. Especially for our Victorian Australia Post workers who are doing a great job like you say under Covid. Really appreciate your patience and understanding and heres to a brighter greener future on the other side!🌞🌱🌏 kind regards Steve
Reply from Tailz
Hi Patricia, thank you for your feedback and for trusting us with your Pre order Purchase. Yes unfortunately due to Covid we had supply and delivery issues so our normal delivery service was 'out of whack'. We aim to be shipping from the east cost sometime soon to improve our delivery times. So thank you for your patience and supporting the cause! kind regards Steve
The customer service is extremely good
The customer service is extremely good
I was missing an order only to find out out it was on back order they were so kind to mention and they are now on their way to me
They were very kind and on to it
27 August 2020
Unprompted review
Reply from Tailz
Hi Donna, thank you for your review and happy to hear you are happy with our service. Yes we had run out of stock for a while so thank you for trusting us with your Pre Order Purchase and your patience! Please let us know if you have any issues or can help you further. kind regards Steve
Love love
Love the bags thick and easy to use as well as the back holder love it
12 August 2020
Unprompted review
Reply from Tailz
Hi Jo, thank you very much for your feed back on the bags and holder.. We're super chuffed that you love them. If you have any issues with anything get in touch with support@tailz.com.au and we'll sort it out asap. Happy days and dog walks! steve and the Tailz team ( a very small but dedicated one at the mo) 😁 🐶🌱🌏
Reply from Tailz
Hi Tahlia, really appreciate your review and comments. Thank you for supporting the mission in reducing single plastic. kind regards Steve
Amazing product
Amazing product, always arrives promptly and saves our lives as it comes in huge packs!
31 July 2020
Unprompted review
Reply from Tailz
Hi Laurel, much appreciated for your review. We have some new products coming in September, including a 12month pack that you may find even better for you. Please feel free to share some photos of your pooch out & about, we love to promote# dogsagainstplastic !. kind regards Steve
Excellent product!
22 July 2020
Unprompted review
Reply from Tailz
Hi Kylie, thanks heaps for your feedback. It's really appreciated and drives us to do even better and go forward! Kind regards Steve
Just brilliant!
Easy order, great product delivered with minimum packaging to my door. Will be purchasing again and again! Glad to support a brilliant and simple solution for every pet owner:)
21 June 2020
Unprompted review
Reply from Tailz
Hi Diezy, thank you so much for your kind words and support. We are a little Aussie Startup trying to lessen the impact on the planet and can't do it without people like yourself! Thank you for helping spread the good vibe and we will continue to improve and offer more value. kind regards Steve & the team..Cam😀🌿🐶🌏
Terrific!
Great product- this is my second order now - nice to have a little discount card in my first order! I appreciate the handle design of the bags. The dispenser zippered pouch which comes in the box is so handy and also very sturdy with Velcro tabs as well as a strong metal ring clip to attach it safely to my dog’s lead. My order arrived quickly and well packaged. Thank you.
19 June 2020
Unprompted review
Reply from Tailz
Hi Tamara, thanks so much for your review. We're chuffed your satisfied with your bags and dispenser. Please reach out to our support team if ever you need us. Have a great weekend! kind regards Steve
Great product.
19 June 2020
Unprompted review
Reply from Tailz
Hi Adrienne, happy your happy thank you for your support and making a difference..have a great weekend! kind regards Steve
Reply from Tailz
Hi Sally, thank you for taking the time to write the Trustpilot review. Your comments are valued by us and im sure by others following in your steps. kind regards Steve
Quick delivery
Quick delivery, even with COVID19. Very happy to have a large stash at home. :D
15 June 2020
Unprompted review
Reply from Tailz
Hey KP, thank you for your review. We have had a couple of 'hiccups' with our couriers during COVID like 0.1% of deliveries but they are doing a great job under the circumstances. Glad you've got a large stash at home, we're looking forward to our next 'large stash' being delivered soon.😁 kind regards Steve
Fast delivery, great product
First time user, very happy with product and delivery
12 June 2020
Unprompted review
Reply from Tailz
Hi Kamaya, glad to hear your happy and thank you for your time to do the review. Have a great weekend!🌿🐶🙏
Great bags
Good quality, well priced and the handles make them much easier to tie and hold while walking compared to other eco friendly bags I've tried. Fast delivery.
11 June 2020
Unprompted review
Reply from Tailz
Hi Nina, really appreciate the time you've taken for your review. Fantastic to hear your happy with the bags and service. kind regards Steve
Great product and excellent service
Great product and excellent service. The dispenser is the best out of the three that I have. Thank you.
9 June 2020
Unprompted review
Reply from Tailz
Hi Cherie, thank you for your feedback and great to see your putting the dispenser to the test. You've probably noticed but theres an emergency pocket for 1 bag that might come in handy one day! Its just big enough to load one bag but could be a life saver one day! 😀💩🐶🙏 kind regards steve
Best way to handle Dogie Business
Easy Sale online, fast shipping and a great product. What more is there to tell. We have been trying for years now to reduce our consumption of 1 use plastics. There isn't really any options in the city to avoid this when it comes to walking and the done dogie business. Know these bags are biodegradable eases the conscience. The bags are sturdy, with handy handles you wont be disappointed.
3 June 2020
Unprompted review
Reply from Tailz
Thank you for your feedback and we're glad your happy with our bags..we do strive to be #1 in the #2 business at least until all councils are providing them! Great to see there are so many environmentally conscious dog owners in the community.
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