TailoredCanvases Reviews 1,104

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the canvases are beautiful, well-made, and accurately depicted on the website. Many consumers are delighted with their purchases, finding them to be stunning works of art that enhance their homes. The ordering process is often described as easy, and the delivery service is frequently highlighted for its speed and reliability, with items arriving on time and well-packaged. Reviewers also commend the exceptional customer service for being prompt, helpful, and going above and beyond to resolve issues. However, some customers also noted issues with product quality, describing canvases as pixelated or not matching the advertised images. A few people experienced problems with damaged deliveries. There were also instances where customer service was criticized for being unhelpful, particularly regarding refund requests for unsatisfactory products, with some reviewers feeling that the company pushed for replacements or discounts instead of processing refunds.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the beautiful artwork, vibrant... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the canvases,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely arrival... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the promptness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased 2 prints now. The first arrived with no problems in a timely manner. The second appeared to have been damaged either while being created or packaged. I immediately contacted support for... See more

Company replied

Rated 5 out of 5 stars

This 48x24 Angelic Realm piece is absolutely stunning. It’s exactly as pictured. Beautiful soft warm colors make it so soothing.. Quick shipping reasonably priced and quick response time from customer... See more

Company replied

Rated 5 out of 5 stars

The overall experience in all phases was excellent!! We were looking for a fireplace mantle piece for the eating area just off the kitchen that encompasses thanking the Lord for the food that nourishe... See more

Company replied

Rated 5 out of 5 stars

I had such a wonderful experience with this company. From start to finish, the customer service was exceptional. Philip went above and beyond to help with my order, and it truly made a lasting imp... See more

Company replied


Company details

Written by the company

We started as a small Etsy shop with a big dream: to turn meaningful moments into beautiful, personalized canvas art. What began as a handful of custom designs quickly resonated with thousands. Over time, word spread—our handcrafted canvases weren’t just decorations; they were gifts that told stories. More than 60,000 sales and 20,000 glowing reviews later, we knew it was time to grow. That passion for creating art that celebrates life, love, and legacy led us to launch our own online store. Today, Tailored Canvases proudly delivers high-quality, custom-made prints that bring personality and warmth to every space. Whether it’s a farmhouse kitchen, a cozy cabin, or a lively backyard bar, we’re here to help you say, this is home. Beautifully made in sunny Florida and trusted by over 350,000 customers, each piece is crafted with care, creativity, and the belief that every home deserves art that feels personal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I couldn’t be happier with my purchase…

I couldn’t be happier with my purchase from Tailored Canvases! I’ve purchased two prints and they are absolutely fabulous.

The entire experience was seamless, featuring excellent service and great communication throughout. The prints themselves are high-quality, unique, and absolutely stunning—a true conversation piece in my home.

Given the level of craftsmanship, the pricing is excellent. I was also incredibly impressed by the turnaround time; my custom order was shipped and received within five days. If you’re looking for premium quality and fast delivery, I highly recommend them!"

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The canvas I purchased was beautiful

The canvas I purchased was beautiful! Excellent quality.

I received my order in a timely manner. It was packaged with care. I received excellent customer service.

I highly recommend this company.

Debbie

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely breathtaking

Absolutely breathtaking! I am so grateful it was wrapped in plastic as USPS left it and it was at the bottom of boxes, in a mud puddle. The box disintegrated but the canvas was ok. Praise the Lord!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Product!

27 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Short and sweet—we love it! Thank you so much for the 5-star review. We’re thrilled to hear you’re happy with your new canvas. Enjoy your beautiful new decor, and we hope to see you back at Tailored Canvases again soon!

Rated 5 out of 5 stars

It was so easy to order and it made the…

It was so easy to order and it made the process so easy. My daughter always calls her boys "My boys" so personalizing it by putting their names at the bottom made it that more perfect! This isn't my last purchase, the quality and price will keep me coming back again and again!

28 April 2026
Unprompted review
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Reply from TailoredCanvases

We are so touched to hear that we could help bring such a sweet family sentiment to life! There is nothing more special than a 'just right' personalization, and adding your grandsons' names makes it a true heirloom. We are thrilled that your daughter loved it, and we can’t wait to help you create more 'perfect' pieces for your family in the future. Thank you for your wonderful support!

Rated 5 out of 5 stars

I purchased the first canvas for my…

I purchased the first canvas for my husband as a birthday present. And we all loved it. So we decided to order another one. We get a lot of compliments for eve one that goes to our house. I Love the quality and the beautiful colors of our canvas. Best choice I made.

29 March 2026
Unprompted review
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Reply from TailoredCanvases

Happy belated birthday to your husband! 🎂 We are so touched that a birthday gift turned into a new family tradition of decorating with Tailored Canvases. There is no better feeling than hearing our art is sparking conversations and compliments from your guests. Thank you for making us the 'best choice' for your home and for coming back for a second piece!

Rated 5 out of 5 stars

1st time ordering with Tailored…

1st time ordering with Tailored Canvases. Great packaging, timely delivery, and good quality.

21 April 2026
Unprompted review
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Reply from TailoredCanvases

Welcome to the Tailored Canvases family! We are so happy that your first experience with us was a success. From the packaging to the delivery speed and the final quality, we strive to make every step perfect for our new customers. Thank you for giving us a try, and we look forward to working with you again soon!

Rated 5 out of 5 stars

Looks GREAT!

18 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

That’s exactly what we love to hear! Thank you for the 5-star review. We’re so glad you’re happy with the look of your new canvas. Enjoy your beautiful new view!

Rated 5 out of 5 stars

I love tailored Canvases

I love tailored Canvases in my eyes, they have done everything right from start to finish. The quality of the canvas was outstanding. It was excellent. It looks like everything that was online. I can’t wait to find other stuff to buy. The ordering process was easy the shipment was received without damage. If you had questions, they were quick to answer and follow up with the Customer. Great job. Keep doing what you’re doing. Thank you for my canvas of Jesus, walking on the water absolutely beautiful!!! thank you

24 April 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for your beautiful words! We are truly moved to hear that your 'Jesus walking on the water' canvas brought such joy to your home. Knowing that we’ve hit the mark for you from 'start to finish' is exactly what we strive for every day. We’re so glad the quality and the service met your expectations, and we can’t wait to help you find your next favorite piece whenever you're ready to browse again!

Rated 1 out of 5 stars

Terrible picture quality

Terrible picture quality. I contacted the seller days ago, and have not received a response. Incredibly expensive lack luster canvas. Recommend steering clear of this company!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

I just received my 2nd order from…

I just received my 2nd order from Tailored Canvases and I could not be happier. These canvases are excellent quality and gorgeous! Shipping is fast and the canvases were received in perfect condition. I very highly recommend them. Browse through their website, you’re sure to find something you love.

25 April 2026
Unprompted review
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Reply from TailoredCanvases

Welcome back!We are so incredibly happy to hear that your second order was just as perfect as the first. Our team takes great pride in ensuring every canvas is 'gorgeous' and arrives quickly in pristine condition. Thank you for the wonderful recommendation and for encouraging others to explore our collection. We can’t wait to see what catches your eye next!

Rated 5 out of 5 stars

We absolutely love our 2 purchases

We absolutely love our 2 purchases! The quality is great and the service was awesome.

7 April 2026
Unprompted review
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Reply from TailoredCanvases

Double the love! We are so incredibly happy to hear that both of your purchases hit the mark. Knowing that the quality and our service made your experience 'awesome' is exactly why we do what we do. Thank you for making Tailored Canvases a part of your home—we look forward to helping you with your third piece whenever you're ready!

Rated 1 out of 5 stars

Multiple Replacements with Identical Defects — Refund Denied

I ordered a large canvas print valued at over $400. When it arrived, the canvas was buckled at one corner and had two visible lines that appeared to be stretch marks or manufacturing defects.

The company sent a replacement, but the same defect appeared again in the bottom left corner. I requested a refund because the issue clearly seemed to be a recurring product defect, not shipping damage.

Instead, they denied the refund, stating that their policy does not allow refunds for items damaged during delivery. That explanation is very difficult to accept, since the same defect appeared in the same location on more than one canvas.

They then sent a second replacement, and unfortunately, it had the same defect again. Their packaging was also poor and had nothing indicating the item should be handled with care.

After receiving three canvases with the same issue, I again demanded a refund, but the company continued to insist the damage occurred during delivery. Based on my experience, that explanation does not seem credible. Overall, I am very disappointed with the product quality, packaging, and customer service.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I got what I wanted the work and the…

I got what I wanted the work and the look of my fence were well satisfied thumbs up

23 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

A big 'thumbs up' right back at you! We are so happy to hear that your new piece is exactly what you wanted and that you're satisfied with how it looks on your fence. There is nothing we love more than helping our customers bring their vision to life. Thank you for choosing Tailored Canvases!

Rated 5 out of 5 stars

I wasn't sure what they would be like…

I wasn't sure what they would be like or about the quality, but when they arrived and I opened the box, I couldn't have been more pleased. I love them!
I was sorry they don't have the same form of attachment to the walls as pictured, but hopefully these will work the same as those pictured.

24 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Thank you for the 5-star review! It’s wonderful to know that the quality of our canvases surpassed your expectations. We appreciate your feedback regarding the hanging hardware; we are constantly looking for the best possible tools to make displaying your art easy and secure. We’re so glad you love the final product and thank you for choosing Tailored Canvases!

Rated 5 out of 5 stars

Love our new outdoor patio & pool sign

Love our new outdoor patio & pool sign! Professional in correspondence, quality of work is great and we received our frame in timely manner.

10 April 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy to hear your new sign has found a home by the pool! There’s nothing we love more than helping our customers add that professional, personal touch to their favorite outdoor spaces. We’re thrilled that the quality and timing met your expectations. Wishing you many relaxing days on the patio!

Rated 5 out of 5 stars

Had to work with customer service…

Had to work with customer service several times they were always prompt and helpful. The picture itself looks much better in person. Will definitely order again.

21 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Thank you so much for the 5-star review! We truly enjoyed working with you to make sure everything was just right. It’s the best compliment we can receive when a customer says the art looks even better in person—there’s just a special magic to seeing those details on the wall! We are so glad we could help and we look forward to your next order!

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