TAFECourses.com.au Reviews 7,619

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the website and overall user experience to be very easy to use and navigate, making it simple to find information and complete tasks. People appreciate the straightforward process for applying, changing passwords, and making course inquiries, often describing it as quick and understandable. The clarity of information and search options are frequently highlighted, allowing users to easily get the results they are looking for. However, some people expressed a desire for more pre-available information on course contents to help with future course considerations.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Website

Customers had positive experiences with the website, consistently finding it easy to understand and navigate.... See more

Staff

Reviewers highlight negative aspects of staff, with some expressing appreciation for seeing the face of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just try to do the new course. I’m not sure yet. How much is good? Maybe I can tell you later about this service and thanks for that.


Company details

  1. Public & Local Services

Information provided by various external sources

TafeCourses.com.au collects the best TAFE and VET courses from Australia’s leading course providers, so you can compare them all in one place. You can easily select courses by subject, provider, level and location, or simply browse through our full collection to find the one that’s right for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Was easy enough to enrol in Diploma of…

Was easy enough to enrol in Diploma of Business, however the course itself is terrible. The online content teaches you nothing, instead I spend hours in google trying to teach myself the content to try pass the subjects. This makes this very very slow going, it is very frustrating and disheartening. The course content is aimed at someone who in already in the job and who needs to just get their qualification, it is not aimed at people who are trying to better their skills to improve job prospects. I managed to get hold of course notes from a private institution these notes are way better and easy to understand. I will be lucky to complete this course it is taking me much much longer per unit than what is expected, there is no way I will complete the course in the required time frame. I am also so over trying to learn every step with the assistance of google.

11 October 2023
Unprompted review
Rated 1 out of 5 stars

Dodgey misleading ..

Dodgey misleading ... And very expensive courses. That are not at all affiliated with Tafe.

Oh and very annoying marketing emails that you can't opt out of.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I made an enquiry and they got back to me quickly to book a time for my questions. I had all of my questions answered and more. Then they followed up with me again.

11 August 2023
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service. They don’t bother contacting. I had enquiry regarding a course, first it was not answered immediately. Took two days to respond and then just received a message. I wanted to speak to someone who could respond to all my questions. Just a text message was send with the website link. Pathetic service. Don’t want to bother enrolling in this pathetic service

6 August 2023
Unprompted review
Rated 4 out of 5 stars

Did a good job

I've got a quick response to get inquiry and very accommodating. Helping me the best way possible. Lastly, TAFE courses are great help for those who want to uplift their careers in other fields.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Received abusive voicemails

A staff member from this business verbally abused me in a voicemail about the tafe course I inquired about because I didn’t pay $2800 upfront. Appalling service. And to think I was going to give these people my money! I will do nothing but spread the word of the abuse I received.

16 June 2023
Unprompted review
Rated 1 out of 5 stars

it rubbish

it rubbish - you don't learn anything. All burocratic. You get to of a lot of non-blue-added work. I was asked to prepare 3 project charter on one subject. 3 times the same document for different projects. It's impossible to get through it being a part time student. Contact delivered is sad. Most of the answers I google them. one subject part time I have to plea-rare about 30 files at least. most of them templates but 30????

15 June 2023
Unprompted review
Rated 2 out of 5 stars

Being a veteran I asked what courses…

Being a veteran I asked what courses are available as i understand free course are available for veterans the question was basically ignored i am enroledl and paid for my course does TafeNSW offer free courses to veterans?

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Not helpful at all

Not helpful at all. More of a sales pitch than an offer of information. Many queries prior to studies were completely ignored.

8 May 2023
Unprompted review
Rated 1 out of 5 stars

TAFE does not care about students...

I wanted to study at TAFE for a year 10 cert, studying defence maths & english. I was living with my ex girlfriend at the time, but we broke up a couple of weeks after I enrolled so had to move back in with family, hours away. So I had tried since to be transferred to a campus where I am now currently staying & have had absolutely NO help whatsoever in this transfer. I've contacted the local campus more than 5 times, i've called the campus I was studying at, i've even personally gone to the local campus & i've also even contacted TAFE on facebook to get this done, but NO progress has been made, at all. The head teachers always seem to be on holidays too. I've been trying for over a month & a half to begin my study but it's like no one even cares. But even when I was first enrolled before the breakup there was little to no help. I was just enrolled but not told what to do, so felt lost. & to add the cherry on top I also had difficulty logging into the TAFE student portal & had to constantly call tech support to reset my password... I know i'm forgetting to mention something because there were countless issues i've had since trying to enroll... This was at the start of 2023, so because the courses were free for the year did no one actually care? I feel that is the case. I give up now...

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Mislead and Pressured Enrolment

I was interested in the Online photography class so emailed for further information.

I was contacted an excessive number of times, via phone, text and email.
I felt pressured into a phone conversation, when I requested electronic copies of information so I could be thoughtful about reviewing and making an informed decision. Particularly as I have a chronic health condition.

During the phone call I was interested in the course, and again requested electronic copies before committing. I was denied and felt pressured to sign up on the spot.
I then received the enrolment info and all the T&Cs via email, and noted I was mislead with payment options. I was not offered the cheaper (by $400!) upfront option.

I decided to withdraw in the cooling off period, and again was contacted multiple times, despite asking not to be. The main reason is due to loss of trust due to their conduct, especially being vulnerable with health.

Currently they are refusing to pay $100 ‘non-refundable’ deposit, despite what I deem to be quite unethical and misleading. I’m really disappointed, the course may be fantastic but their service is not.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I’m learning so much. I really appreciate being able to do my course at home and also have teachers I can contact if needed. Well worth the money. Hoping to become a counsellor one day.

9 November 2022
Unprompted review

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