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Rated 3 out of 5 stars

Software and graphics are very outdated,it's better if you pay extra for the online version but you are then paying the same amount as you would to one of the big companies. I returned the product a... See more

Company replied

Rated 5 out of 5 stars

Great Service- Spoke to a lovely gentleman who guided me on what type of Tachograph reader would be best for my business. Produced arrived promptly as promised. I would be definitely be using the ser... See more

Rated 5 out of 5 stars

The website was easy to use. Kept me informed when to expect delivery. Delivery was within 2 days of placing my order. Would definitely recommend.

Company details

  1. Business to Business Service

Written by the company

Supplying tachograph, drivers hours and vehicle compliance solutions to UK transport


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Software and graphics are very…

Software and graphics are very outdated,it's better if you pay extra for the online version but you are then paying the same amount as you would to one of the big companies.
I returned the product and recieved a full refund after being constantly hounded to change my review.
I have now given this a three star review as the company will not leave me alone.

6 October 2025
TachPro logo

Reply from TachPro

Thanks for amending your review from 1 to 3 stars.

As you stated, the graphics on the paid version are better than the free of charge version.

We dealt with your return request promptly and refunded you straight away. You said that you would consider removing the review, when you received a full refund.

We refunded you before sending the few polite and reasonable emails that you subsequently ignored. As I explained in one of those emails, we work really hard to maintain our excellent relationships and reputation so sending a couple of emails to follow up on your experience with us is hardly "hounding". It's just good customer service.

Thanks.

Rated 5 out of 5 stars

Great Service- Spoke to a lovely…

Great Service- Spoke to a lovely gentleman who guided me on what type of Tachograph reader would be best for my business. Produced arrived promptly as promised. I would be definitely be using the service again my self and would highly recommend.

4 September 2025
Rated 3 out of 5 stars

Didn't tell me how much postage was…

Didn't tell me how much postage was till I put card details in. Then charged £8 postage for a pack of CMR's.

11 October 2023
Unprompted review
TachPro logo

Reply from TachPro

Hi Esme,
We're sorry to hear your recent shopping experience with us wasn't as you would have liked.
Whilst our shipping / carriage charges are advertised in the Shipping & Returns section at the foot of our web page, we appreciate your feedback and as a result, are looking at how we can improve the checkout experience to make any shipping/carriage costs clearer, or earlier in the checkout process for our customers.
Regards
TachPro Csutomer Services.

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