Direct Linen Reviews 185

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So i ordered from these after an enquiry for a specific request. They were very good at communicating over email and once they understood my request, i paid the invoice. the speed in which i recieved... See more

Rated 5 out of 5 stars

Been trying to get a decent tablecloth for months, nothing suitable. Eventually happened on offer of custom sized tablecloths by Direct Linen. Perfect! Tablecloth is excellent, very pleased with it an... See more

Rated 5 out of 5 stars

Ordered Saturday, a non working day and received in France on Wednesday!!! Utterly fantastic customer service. Saved my easter gathering, I thought I had ordered weeks ago, (I hadn't ) so assumed... See more

Rated 1 out of 5 stars

Ordered 2 x tablecloths. Didn't get a sample of edging but took the chance as some good reviews. When they came they immediately looked tacky and nothing like the high quality I expected at just under... See more

Company details

  1. Interior Designer

Information provided by various external sources

Supplying quality table linen direct from our Manchester-based factory to the UK, Europe and worldwide. We pride ourselves in providing a fast service you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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Rated 5 out of 5 stars

Fast and great quality!

So i ordered from these after an enquiry for a specific request. They were very good at communicating over email and once they understood my request, i paid the invoice. the speed in which i recieved the item was amazing. it had been created and sent the same day! i will 100% be using them again for bespoke fabric needs. thanks Qas!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever, very unprofessional. Paid extra to have the products sent in 2 days, after 2 days chased them on email, only then they sent the products. Of course. Products arrived late and now they are telling me that I can't return it, basically I have no right as a costumers.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Ordering Online

Ordered a Exhibition Tablecloth online. Can't speak for the quality but spoke with Yamam afterwards who was extremely helpful when it comes to moving files and went over and above to help us.

Fantastic customer service!

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Well done. Excellent product & customer service

Initially the wrong product was mistakenly sent to me. One phone call and the company apologised and sent out the correct order. This is a bound table protector and is really good quality . Exactly what I wanted. Customer service was absolutely excellent. I highly recommend this company.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Above and behond

Above and behond, there customer service is second to none, I ordered a made to measure table cloth for our very large table, after placing the order I noticed they did an oilcloth version which is wipe clean and water resistant. I spoke to a lady called Rami, she changed my order in an instant and to top it all the table cloth arrived in three days and the quality is second to none and gone are the worries of any spills spoiling the table cloth, great service all round and thank you very much.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

An absolutely first class company

An absolutely first class company. Ordered 2 tablecloths, paid a little extra for a 4 working day delivery,order was delivered within 2 working days. Tablecloths are excellent quality,perfectly made to our measurements..So good we have ordered another one. Many thanks Direct Linen.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Extremely poor service

Tried at several attempts to get samples, using their online form & by direct email, requests were acknowledged but still no samples have arrived. So have emailed to let them know I am not happy, they have lost my custom & I will the leaving a negative review

4 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent tablecloths

Excellent tablecloths, really vaste range of fabrics, colours for every occasion and every size. It could be found a good solution for every size of table.

31 May 2022
Unprompted review
Rated 5 out of 5 stars

100% Recommended!!!

Direct linen has helped me and my business no end. Due to a customer error, I needed 50 printed tablecloths in 6 days notice. After speaking with 3 other companies they told me this would not be possible but I called Direct Linen and asked if this would be possible. I spoke with Rami and he assured me it would not be a problem, I was very surprised with how pleasant and efficient this company is. Exceptional customer service and incomparable quality. 11/10.

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous Tablecloths

I bought a large quantity of tablecloths from Direct Linen for dance events that I organise. The service was excellent and efficient. The material is great quality and washes really nicely, a big bonus was that I never have to iron any of them. Fabulous!!

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent all around

Excellent product and customer service. I had ordered a fairly big tablecloth and was a little worried about how it would look; but I was very happy when it arrived: great quality and material. Highly recommend Direct Linen. 👍⭐️

19 May 2022
Unprompted review

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