Great value for money, postage not too pricey, and delivered in good time. Products seem superb quality and defiantly great value for money. Packaged well and items all correct. Very happy with this... See more
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Review summary
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Reviews shaping this summary
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... See more
Amazing customer service via Whatsapp & on the phone. Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understan... See more
Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... See more
Company details
- Irrigation Equipment Supplier
- Building Materials Supplier
- Hose Supplier
- Pipe Supplier
- Plumbing Supply Store
- Water Works Equipment Supplier
About T-mex Express
Written by the company
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact info
Moat Farm, Green Lane, ME17 3ES, Maidstone, United Kingdom
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4.7
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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easy to locate what i wanted and speedy…
easy to locate what i wanted and speedy delivery, what more do you want?
20 September 2024
Really great communication and super…
Really great communication and super fast delivery. Really impressed with the quality and finish on the items purchased
11 September 2024
Excellent customer service
I had an issue with ordering the wrong part and it was rectified with ease and very satisfactorily. Excellent service and communication throughout. Happy with products, price and packaging. Would certainly go to them again.
24 September 2024
Unprompted review
Never delivered it.
Never delivered it.
They use FedEx but have no options on re-delivery.
Lost money on this.
Do not use.
Reply:
You say you have other options but they are not presented to the user at time of purchase.
Also local drop off is not offered.
I appreciate you do try to offer option but your website offered options let you down.
Good luck in addressing these issues in the future. Thanks
18 September 2024
Reply from T-mex Express
Thank you for bringing this to our attention. We’re sorry to hear about the experience with your delivery. Although we use FedEx, we also use DPD, Parcelforce and DX to ensure reliable shipping, we understand that issues can sometimes arise.
Thank you for your feedback – we’re committed to improving the experience for our customers.
Start to finish exemplary
Website was very easy to navigate, I then had a question regarding a product and called. The query was dealt with swiftly and informatively. Very happy overall. Parts arrived quickly and packaged perfectly. Will deal with again when required.
17 September 2024
i ordered on the monday on next day…
i ordered on the monday on next day delivery and received my order on the friday
3 September 2024
Had everything I needed.👍
2 September 2024
Reply from T-mex Express
Thank you! We're glad we had everything you needed. 👍 We appreciate your support!
Easy ordering and prompt delivery
29 August 2024
Reply from T-mex Express
Thank you for your feedback! We're glad to hear the ordering process was easy and delivery was prompt. We appreciate your support!
A good product delivered quickly with…
A good product delivered quickly with no issues.
30 August 2024
Reply from T-mex Express
Thank you for the great feedback! We're pleased to hear everything went smoothly and that you're happy with the product and delivery.
Reply from T-mex Express
Thank you for your kind words! We're glad you loved our products and the speedy delivery. Looking forward to serving you again.
Reply from T-mex Express
Thank you for your feedback! We're happy to hear everything went smoothly and on time. We appreciate your support!
Great service thanks.?
12 August 2024
Reply from T-mex Express
Thank you for your kind words! We're thrilled you had a great experience and look forward to serving you again!
Helpful and friendly staff
Helpful and friendly staff.
Prompt service. In and out really quick
9 August 2024
Reply from T-mex Express
Thank you for your great feedback! We're glad to hear our staff was helpful and friendly, and that you enjoyed our prompt service. We hope to see you again soon!
Reply from T-mex Express
Thank you for the fantastic feedback! We're pleased you were happy with the price and communication. We look forward to serving you again!
RAPID DEL EFFECTIVE PRODUCT THX
12 August 2024
Reply from T-mex Express
Thank you for your feedback! We're glad to hear you found the product effective and delivery rapid. Thanks for choosing us!
Absolutely brilliant service really…
Absolutely brilliant service really cannot be happier price and delivery was A1
8 August 2024
Reply from T-mex Express
Thank you for the feedback! We're delighted to hear you were so pleased with the service, price, and delivery. Your satisfaction is our priority!
Great help over the phone identifying…
Great help over the phone identifying what I needed and then quick turnaround on payment and delivery. Very happy- thanks
1 August 2024
Reply from T-mex Express
Thank you for your kind words! We're glad our phone support was helpful and that you had a quick turnaround on payment and delivery. We appreciate your feedback!
Good price and fast delivery
26 July 2024
Reply from T-mex Express
Thank you! We're pleased to hear you were happy with the price and fast delivery. We appreciate your support!
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