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Rated 5 out of 5 stars

Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!! Always correct stuff in the bo... See more

Company replied

Rated 5 out of 5 stars

All goods came thoughtfully packed, so nothing arrived damaged, as has been the case with some other suppliers. Accessories were individually boxed with all necessary instructions and templates, screw... See more

Rated 5 out of 5 stars

I’ve used there quality products for many years, since retiring and moving I thought I would install CCTV at my new place. Brilliant products and great customer service as always. Very impressed wi... See more

Rated 5 out of 5 stars

System Q are going from strength to strength, developing new products and better software for the end user. Their technical staff, Rob & Phil, are always on hand for assistance to the installer, and k... See more

Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Electrical Equipment Supplier
  4. Fire Alarm Supplier
  5. Security Equipment Store

Written by the company

System Q Limited is a trade only supplier of security and IT products, providing leading edge technology. We have the latest security and surveillance equipment and a host of services including training. CCTV, Intruder Alarm, Fire, IT, Access Control and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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Rated 5 out of 5 stars

5-star service, as expected from System Q.

All goods came thoughtfully packed, so nothing arrived damaged, as has been the case with some other suppliers. Accessories were individually boxed with all necessary instructions and templates, screws and parts. The cable drum is made of wood, so there is no cardboard to become sodden in the rain. The quality of all items was top-notch. The 5-star service from System Q is as expected.

21 March 2024
Rated 5 out of 5 stars

Excellent products 5*

Excellent products and a first class customer service. Phil sorted a few technical issues for us and was excellent.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Wanted to order an XVR for next day…

Wanted to order an XVR for next day delivery but wasn't I'd missed the deadline as it was gone five, rang them and a very polite salesperson assured me she would look out for my online order and make sure it went out.
It did and promptly arrived the next day.

28 February 2024
Rated 5 out of 5 stars

Efficient service.

Quick and simple to order online, easy tracking with fast delivery.

1 March 2024
System Q logo

Reply from System Q

Thank you for your review James. It's great to hear you had a positive online shopping experience with us. - System Q

Rated 5 out of 5 stars

Great company, lovely finish to the products

Martin gave us a wide range of options throughout the consultancy period, visiting us on a few occasions despite the distance between us. His ideas were amazing and the product is even better. Really pleased I went with the company.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Had a problem with my DVR which would…

Had a problem with my DVR which would not see any data sticks, needed to download 5 video clips.
The technical gentleman were great. First one sent me a link to free software for my PC. Once installed I rang Back the second gentleman set it up and explained how it works.
10 out of 10 for the two gentleman who could not help enough. These files were for the police. The 2 Gentleman explained in easy steps and even went for remote access to help.

12 February 2024
Unprompted review
System Q logo

Reply from System Q

Wonderful! Thanks for sharing your experience.

Rated 5 out of 5 stars

A great company to deal with products, availability and helpful advice.

A great company to deal with. Patient and personable sales staff always ready on the phones. I have been helped with advice many times with products that are up to date and recommended by David Simpson over several years and now more recently with Lisa Sperry who is very personable, professional and dignified . All are clearly dedicated to their jobs and are knowledgeable and helpful.
It's a pleasure to call them anytime keeping up to date with technology. The Technical team are great too. Always willing to give what ever time is needed to any potential problem. Rob and Phil are very helpful on the front line and tenacious with recent experiences that I have needed advice with. Solution focused. Many thanks System Q, keep up the good work.

4 April 2023
Unprompted review
Rated 5 out of 5 stars

Received fantastic support yesterday…

Received fantastic support yesterday from Phil at System Q Ltd in relation to reinstating my remote access to my CCTV. He was so helpful and patient with me, talking through the setup process step by step, in an easy to understand manner. Many thanks – even managed to set the system up on my phone now – he was a “star”

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Very professional company

Just had 3 Night Devil camera security system installed.
Had a few teething problems with setting up ourselves, so called System Q Customer Support and spoke with Rob, who set up the system just as required.
Thanks very much Rob for your very professional after sales help.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

The technical back we received from…

The technical back we received from SystemQ is first class. Yesterday Rob helped us set up our new night devil cameras, he went over each feature in turn and set up the cameras exactly how we needed them to operate.
Top class professional service.
Steve Secure Installations.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Been purchasing CCTV systems from…

Been purchasing CCTV systems from SystemQ for 15 to 20 years ,always give good advice, always have items required for the job ,always have excellent technical backup for when I forget what I am up to .This is not our main activity as normal work is electrical installations and maintenances domestic ,commercial and light industrial , so good to be able to offer our customers extra service knowing good products and backup service.

22 July 2022
Unprompted review

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