synthetix.io Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This was a nightmare

This was a nightmare. Months of failed withdrawals until I finally got help from C̠̠l̠̠o̠̠t̠̠t̠̠e̠̠r̠̠w̠a̠̠v̠̠e̠̠s̠ and retrieved my money.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Title: Be Cautious – My Experience with Synthetix (formerly SwissBorg)

I want to share my experience with Synthetix, which I believe has been extremely misleading and potentially harmful to users. From what I’ve seen, the project previously operated under the name SwissBorg before rebranding as Synthetix. In my opinion, this change was not just a rebrand but a way to distance themselves from their previous reputation.
I personally feel misled and scammed by their platform. There was a complete lack of transparency, and certain promises or expectations were not fulfilled. When I tried to seek support or clarification, I received vague responses or no help at all.
To anyone considering using this platform: please do your research and approach with caution. I wouldn’t want others to go through what I did.

10 April 2025
Unprompted review
Rated 2 out of 5 stars

Liquidation happened at way above given liquidation price

I went for long position on BAL on 4th January 2025 and I was given liquidation price of 2.05$. On 13th January 2025 the price of the token went below to 2.2460$ and I was liquidated and my whole money was gone. Their liquidation price was false(~20% up) and it made me loose 1000$ even though I hadn't reached the actual liquidation price.
Also chrome browser on my macbook used to consume lots of data and I was not able to figure out the reason for this for many months. I had many tabs always open in chrome and one of them was " https : // exchange . synthetix . io ". So I decided to close that one tab and my issue of lots(10-15 GB per day) of internet data being used was resolved immediately. So basically it also uses your bandwith(mine was 2-3 mbps constantly for this website) a lot. It will use your bandwidth when you keep this site open for more than a hour. This website was using 7-15 GB of data daily for no reason. Similar crypto future websites never consumes this much data. Very shady practices from this website.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Botched System

Synthetix (SNX) use one of the most temperamental and strange systems in the DeFi space. Their smart contracts are some of the most expensive around and are prone to failure, in which case you will pay $75-150 for nothing. You will probably need to pay a few hundred dollars to get out of SNX staking. It cost me about $350. It is no wonder the price is going down in a bull market.

1 May 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look