Symple Lending Reviews 7,579

Anastasia walked me through every step and explained all the terms clearly. She was very professional and her warm voice made the experience more welcoming.

Get to work with. Accommodating. My schedule

Signed up with Symple Lending Dec 2025, handed over 6 accounts for negotiation. Sales rep Derek Poirier was attentive, convincing and informative. For attentive now read pushy. However, contracts are with companies called Clear One Advantage and Global Holdings (CO/GH) and they are not providing a service in line with the sales rhetoric or how I understood the contracts would work. I was told by Poirier: in 3-5 months accounts will be settled & monthly payment to CO/GH would reduce substantially from $790 with each settlement achieved; told my credit score might drop by 50-60 points but it would increase again as accounts are settled; told average reduction negotiated on owed on cards 30-40%; told I would have a personal representative to talk to all the time the account is being managed. ACTUALITY: 30Apr26 (almost 6m into contract): in Feb 27 one card settled; from GO statement saving is $280 (10%); no reduction in monthly payment; couldn't access account for first three months; account help is always AI and leaving messages, never spoken to an actual person except to resolve access to portal issue. NOTE to anyone considering this company: the charges are around $3000 for every account settled, paid out of the accumulated sum paid to them monthly, in my case $824.74 and an interest rate on everything owed to Global One is 29%. I was persuaded after lengthy discussions with Poirier to hand over for settlement an account with an APR of just 14% with a justification presented in figures that the negotiated savings would be 30-40% ultimately giving me a saving. THIS IS NOT THE CASE: I handed over an account at $10,794; by the time they negotiated a settlement delinquency charges had raised the account to $12,410, the negotiated settlement was $9119, an actual saving to me from the account as handed over is 10%; the charge is $3011 plus I now pay 29% on the $9119 and I have paid $3011 in fees out of the monthly amount they have accumulated. Currently I have paid them $824.74 a month (5 months) $4123.70; It appears to me that the monthly amount paid is accumulated by them and used solely to pay their fees for each closure achieved. The other 5 accounts have not been settled, and each one has accumulated delinquency charges and is now over $1000 higher than when handed over, (ie I am now a further $5000 in debt. I rang each card company last week and each say there is no record of negotiations taking place. My credit is busted for my lifetime, beyond repair - in Dec 25 it was 720 and today it's 580; this company is very likely going to bankrupt me and I am considering how to report my problems to the Consumer Financial Protection Bureau. My recommendation: Buyer be very very aware.

Hasen couldn't assist me with a loan, he did provide me with information to overcome my debt situation. He even texted me live examples of my option and then walked me through those options.
Hasen is a true asset to your organization!

Shawn Wyns did an excellent job of helping me get rid of my debts.

Riyadh is personable, helpful, and very knowledgeable. Lots of insights into my personal situation and options for action

The process was outstanding. Jason and Roberta were great in helping me to understand and proceed thru the process of consolidating. Thank all who was involved with my application

Explained all to me and easily to understand steps forward.

Arizbeth Zunica is my loan officer. OMG she just impressed me with her professionalism knowledge and great positive energy.
She solved my question right away.help me out from my financial problems.
I am wishing her best career path and hope for her more success in future.
I am feeling very relieved after getting loan approved., it wasn’t easy for me without her support.
I am so grateful for everything with simple

Dry good at what he does

Eric was very kind and professional. He didn't make me feel judged or ashamed that I got myself into a financial bind. He was thorough and patient when I started over thinking and just reassured me that it will work out. ❤️

I had expert customer service. They went over all different loan scenarios and gave me rates and everything and once I decided which loan to go for it was done in a matter of 15 minutes and I had my money in the next day!

They were very fast and friendly

Very helpful

Johnson was great at explaining the steps, my available options and helping me decide on the best one. All the while telling me the savings and what will happen next in the process. He took the time to make sure that I understood everything. Very helpful and I am glad I reached out.

Shawn was very knowledgeable with explaining and breaking down the long term effects of high interest debt. We had great communication and will provide positive outcome in future to resolve my debt and become debt free. Thank you sir!