sympl.cm Reviews 

This channel manager is absolutely terrible. The settings are all over the place. It's very buggy, the changes you make do not save. Customer service tries to be helpful, but the software is too unintuitive and buggy. It has cost me hundreds of dollars in the couple weeks that I have used it due to settings not saving. I am in the process of changing over to something else.

Using this organization has no advantages. I've attempted to work with them several times in the past and was happy to convert from Tokeet to SYMPL since I was only managing 2 properties, but things just simply got worst as the days and weeks go by. I discovered more problems with my booking.com and Airbnb accounts than I had anticipated. To top that, I paid for the subscription for 2 months in a row and they had been denying me access to the platform. I tried reaching out to customer service multiple times during February and March for that and no one replied. They Straight up ignored me, but took my money anyway without giving me what I paid for. I lost business as a result. They're supposed to make life easier for property managers, but you will quickly find out that this is never at all the case! Let's not even get started on how you WILL get a barrage of double bookings because Tokeet always has glitches where it doesn't sync with other channels. Especially Airbnb. The calendars never coincide.

I'm still surprised that anyone uses this channel manager to date. Not only is the platform riddled with bugs, but the staff simply does not respond if they cannot find a solution to your problems!!! They don't put any real effort into solving true problems with their software. Just nada! Instead, their rude customer "success" staff like JOHN, is going to try to make you feel delusional about your discrepancy.

The only reason they were able to even get a star from me is that I do not have option the to not do so. They Do not deserve half a star. Do yourself a favor, and save time and money by just using a different software.