SYMBYX Biome Reviews 21

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great advice and very thorough explanation of what I needed and how to use it as it was very different to my previous battery. Also delivery was very prompt.

Rated 4 out of 5 stars

Prompt delivery of 2 items on 2 occasions. The pd care has returned some smell sense for me, which was completely gone. I'm hopeful more benefits will come with continued use. I have only just receive... See more

Company replied

Rated 5 out of 5 stars

The product was delivered on time as was advised by the company. My husband is now in his second week of the treatment protocol. So far my husband thinks his walking is more stable but not fast. He f... See more

Company replied

Rated 4 out of 5 stars

My only criticism is that the manual says not to use rechargeable batteries and the PD Care specifics say you can. Minor confusion possible on that.

Company details

Written by the company

Welcome to SYMBYX. We develop breakthrough light therapy devices as a complementary therapy to manage symptoms of chronic illness including Parkinson's & Fibromyalgia, improve brain and gut health, and promote general wellness. Research is at the core of everything we do, and our devices have been used in a variety of clinical trials. We also offer ongoing and free Clinical Support from a team of practising registered healthcare professionals, to support our customers throughout their light therapy journey. ====== *SYMBYX Biome devices might be subject to regulatory approvals and may not be available for sale in all countries. Approved indications for SYMBYX Biome devices and clinical information and the intended use of our devices may vary by location. Our content is for educational purposes only and does not constitute medical advice.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Replacing Helmet Battery.

Great advice and very thorough explanation of what I needed and how to use it as it was very different to my previous battery. Also delivery was very prompt.

30 March 2026
Rated 5 out of 5 stars

The instructions for use that came with…

The instructions for use that came with my Neuro cap were precise and helpful.

13 March 2026
SYMBYX Biome logo

Reply from SYMBYX Biome

We are so pleased you were able to feel informed and confident starting your SYMBYX Neuro helmet!
If you need any support in future, please feel welcome to reach out to our team.
info@symbyxiome.com +61 2 8066 9966

Rated 5 out of 5 stars

Still waiting for my device to arrive

Still waiting for my device to arrive. Ordering it was easy.

8 March 2026
SYMBYX Biome logo

Reply from SYMBYX Biome

We are so pleased to hear your ordering experience was straightforward Mike.
We can see that your order was successfully delivered the next day!
Please do not hesitate to reach out to our team if we can offer any support as you get started with your SYMBYX Neuro.
info@symbyxbiome.com +61 2 8066 9966

Rated 1 out of 5 stars

Didn't receive

Have been trying to get help with receiving my device
Get minimal contact and information

3 April 2023
SYMBYX Biome logo

Reply from SYMBYX Biome

Dear Adrian,

Thank you for your review and we're sorry to hear about your negative experiences with shipping. We trust that this issue has now been resolved with our team.

Please don't hesitate to reach out to us anytime at info@symbyxbiome.com.

Best regards,

SYMBYX Biome

Rated 5 out of 5 stars

Experience so far with Neuro Helmet

The product was delivered on time as was advised by the company. My husband is now in his second week of the treatment protocol. So far my husband thinks his walking is more stable but not fast. He feels he is more upright in his stance. He also use Duocare 904 on alternate days and has continued with that the same as before he revived the helmet. He currently uses the helmet in the morning and the 904 in the evening. We look forward to seeing if he continues to notice improvements.

29 March 2023
SYMBYX Biome logo

Reply from SYMBYX Biome

Dear Alanna,

Thank you very much for sharing your experiences! We're so pleased to hear your husband is noticing some benefits.

Best regards,

SYMBYX Biome

* Disclaimer: Please note that this testimonial reflects the individual experience of the user. The DuoCare is a medical device, while the SYMBYX Neuro is a wellness device. Individual results may vary.

Rated 5 out of 5 stars

SYMBYX is TOP Notch!!!

After being diagnosed with Parkinson’s Disease in Sept, 2022, and unhappy with the medical “solution” prescribed by my neurologist, I went on a search for an alternative solution. Upon discovering SYMBYX, I purchased PDCare, and then DuoCare 904, when it was released. Both devices have helped immensely, so I have now purchased the Neuro.

In addition to the products, I am very impressed with the company, SYMBYX, and its extensive documented research and manufacturing quality. Most of all I want to applaud the SYMBYX Team members who have spent many hours fielding my questions. The bottom line: SYMBYX, its products and employees, are top notch!!!

23 March 2023
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Reply from SYMBYX Biome

Dear Steve, thank you very much for your review! We're so pleased to hear of the benefits light therapy has been having.

Best regards,

SYMBYX Biome

* Disclaimer: Please note that this testimonial reflects the individual experience of the user. The PDCare and DuoCare are medical devices, while the SYMBYX Neuro is a wellness device. Individual results may vary.

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery of 2 items on 2 occasions. The pd care has returned some smell sense for me, which was completely gone. I'm hopeful more benefits will come with continued use. I have only just received the symbyx neuro and have great hope it will also be beneficial in treating my Parkinson's.

30 March 2023
SYMBYX Biome logo

Reply from SYMBYX Biome

Dear Rod, thank you very much for your review! We're pleased to have you with us on your journey with light therapy. Please don't hesitate to reach out to our team anytime.

Best regards,

SYMBYX Biome

* Disclaimer: Please note that this testimonial reflects the individual experience of the user. The PDCare is a medical device, ARTG and CE-listed for the reduction of Parkinson's symptoms, while the SYMBYX Neuro is a wellness device intended to complement other pre-existing therapies. Individual results may vary.

Rated 5 out of 5 stars

Great customer support

SymbyxBiome provides fantastic customer service. Communication with me regarding my delivery requests and many questions on the product was instant and thorough. Their “support team” truly operates as a team. With my PDCare unit now in my hands, I look forward to the treatment process, knowing I will always have the Team standing by to help out.

30 March 2023
Rated 5 out of 5 stars

Just started

I just received my PD care laser last week. Shipping to USA was fast. Laser is high quality and easy to use. I'm looking forward to positive results. Ask me for another review in 12 weeks.

20 March 2023
Rated 5 out of 5 stars

Purchase was seamless and shipping was…

Purchase was seamless and shipping was fast. Even more impressive was the communication. The company provided updates and information the whole time . Could not wait to receive four device. Hoping that the results will be positive.

21 March 2023
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