Swyft Fiber Reviews 58

Installation went well but the service never connected. I called every day for almost 2 weeks to try and get someone to come look at the problem but every time a work order was generated it was closed within a couple of hours saying the system was provisioning. It couldn't provision because the connection from the junction box at the road to the house was faulty, but no one seemed to want to accept that. One lady with customer service was so condescending that I just hung up when I heard her voice answer the phone and called back to get someone else. Eventually I called to report the problem again and was told my account had been closed.

They were very professional and kind. The guy did a great job. Highly recommend.

Five-star experience so far! We just got our install yesterday and we've got great speeds with no lag time with our security cameras. Lots of communication from scheduling through install and my fiber technician Alexander was the absolute best. Super professional, on time to the minute and super-fast! This is a BIG step up for us over satellite and SO HAPPY Swyft came to town.

Jeff was great! I had just had dental and sinus surgery. He was kind and helpful not to mention patient with me, explaining all!

The upload speed needed for streaming in our remote area was an impossibility until Swyft Fiber became available - Fast internet with very reasonable pricing. I must mention the friendly professional staff and technician made sign-up and installation so easy and timing was right on schedule.

He was very professional and courteous. He was very knowledgeable and has a real sense of customer support and satisfaction. This Installation Tech is very "top knotch" !

It's installed but they gotta get someone to finish up I can't wait you all my neighbors come join

It was quick, the tech was absolutely amazing. I wish I caught his name but he did such a great job. Even though my dog wanted to eat him and never seen him act like that. He kept his cool and tried to make friends but Ole spark said no. He was amazing all around. Would definitely give 10 🌟 if I could. Definitely recommend

Shane was knowledgeable and easy to talk to. He did a great job installing the equipment and answering all of our questions.

The technician that installed my unit was very knowledgeable and polite. The service speed is fantastic. Highly recommend

My installer Chad kept me going. My address is a bit off and had a failed install, he told me everything I needed to know about why. My second install was a fail due to a kink in conduit under the road but Chad kept my head up and kept my hopes for Swyft internet high when I was doubting them. My salesman Ethan Coombs also went out of his way to help me after my first failed install. Swyft themselves has been very helpful and has great customer service members such as Sky and Andrea who handled my calls wonderfully and insisted on results. I love the speed and quality of this internet thanks to Swyft and their dedicated emissaries.

Technician was fast courteous and got me taken care

My service was installed yesterday. The service man was super nice and work efficiently. My service is faster than my satellite internet and worked seamlessly! So glad we made this decision!

Installer was very polite,helpful and installation was quick. Very satisfied with swift fiber...

Jeff Williams was a great install tech! Very courteous, professional and knowledgeable!!

Installation team and sales person were great to work with. Customer service and billing is run by 3rd graders. Had the service for four months now and they still haven't worked out how to do an ACH payment on my account. I get a $10 discount for using it, but no discount because they can't manage to figure out how to make it work. Amateurs.....

Kevin was my installer and he was very professional. He walked me through the installation from start to finish and helped me make sure I had my devices hooked up and ready. He answered all my questions and I would recommend him to everyone.

Installer was efficient, knowledgeable and friendly, answered our questions and had us up and running in a short time. We had exposed our water line and he ran the cable under it.

Exceptional professionalism as well as top of the line product! Hands down the best service in this part of the country!! You have got to get this WiFi!!

Installation was super easy. Installation tech very knowledgeable. Wifi is super fast. We are very pleased with our service so far.