Swoop Funding Reviews 

448
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their dedication, helpful attitude, and efficient handling of various funding processes from start to finish. People frequently mention how clear communication and quick support made the entire journey completely stress-free and smooth. However, some customers also noted that dedicated agents went well above and beyond expectations to secure the best possible financial options for businesses. Consumers found the online platform remarkably easy to use, highly praising the reliable team and recommending their services without hesitation. Many clients appreciated the personalized approach and patient guidance received during every single step of the application.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting a smooth, fast, and professional funding... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is excellent and every... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi , Ikrah was my case handler , she was very helpful and professional. Managed to get me a few offers sorted in only a couple of days.she kept me up to date on regular base and guided trough the pro... See more

Rated 5 out of 5 stars

Fantastic tool for business owners. It simplifies the funding landscape and brings everything into one dashboard. I was able to see my options quickly without the usual hassle. Very impressed with the... See more

Rated 5 out of 5 stars

We recently worked with Swoop Funding to help finance our new van purchases, and the experience was outstanding from start to finish. The process was smooth, transparent, and far easier than we ev... See more

Rated 5 out of 5 stars

Excellent professional service throughout the entire process. Special thanks to Matt, who guided us every step of the way. He was always easy to reach, knowledgeable, and highly professional in his fi... See more


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Business to Business Service
  5. Finance Broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology and AI, Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 350,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

448 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(448)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I can't recommend Francis highly enough.

From start to finish, he was professional, proactive and genuinely committed to finding a solution. My circumstances weren't straightforward, but he never gave up. He explored every available option, kept me updated throughout, and was always honest about where things stood.

What really stood out was his persistence. Rather than accepting the first "no", he continued working behind the scenes, speaking with lenders and finding an alternative route that ultimately resulted in a successful outcome.

If you're looking for someone who is knowledgeable, responsive and genuinely invested in helping his clients, I wouldn't hesitate to recommend Francis. Thanks again for all your hard work and support.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Commercial Funding experience with SWOOP

I recently had reason to uses the services of SWOOP and found them to be most effective in sourcing and executing the required funding for my business. I particularly had great pleasure in dealing with Gareth Thompson the agent assigned to my case. I cannot recommend them highly enough especially the customer service.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Working with Gareth Thompson at Swoop…

Working with Gareth Thompson at Swoop Funding has been nothing short of exceptional.
From the outset, Gareth demonstrated an outstanding level of professionalism, precision, and commitment to supporting our application. His attention to detail was second to none, ensuring every aspect was managed thoroughly and efficiently.
What truly stood out was his responsiveness immediate, proactive, and always solution-focused. In situations where timing and clarity are critical, Gareth consistently delivered beyond expectations.
In all my years of dealing with financial services and customer support, I can confidently say his service ranks above the highest standards of customer excellence. His ability to combine expertise with genuine care for the client journey is rare.
If every business had someone like Gareth managing their funding process, the experience would be transformational.
A true asset to Swoop Funding and a benchmark for what world-class customer service should look like.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Really great company

Really great company. Alex was brilliant. Very understanding to what my goals were and sourced me the perfect product. Will definitely deal with him again in the future

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Dino Federico is the man to deal with

Dino Federico is the man to deal with. His colleague Harvey initially contacted me so credit to him aswell and Harvey got the lending over the line. Great communication, everything was clear and funding was approved within a very quick timeframe!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Daisy

Daisy facilitated our journey from start to finish. Her communication, knowledge and efficiency provided an excellent service and within a week, we knew which product suited our needs best and already had a drawdown date.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Swoop funding were an excellent way to…

Swoop funding were an excellent way to allow my new business to begin accessing funding from early stages. From looking at various possibilities based on my existing trading methods to understanding changes to our business they have helped massively

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I cannot review what you have

I cannot review what you have. It came straight to the rating.

20 January 2026
Swoop Funding logo

Reply from Swoop Funding

Hey Paul, I think there was a Trustpilot tech issue when you clicked on the link and this one-star review was left in error? Hoping this gets picked up by Trustpilot as we believe you’re happy with our services!

Rated 5 out of 5 stars

incredibly straightforward and stress-free

Swoop made the entire funding process incredibly straightforward and stress-free. From the outset, the platform was easy to navigate and clearly designed with businesses in mind. The team took the time to understand our needs and presented funding options that were genuinely relevant, rather than a one-size-fits-all approach.

What really stood out was the level of support throughout the process. Communication was clear, responsive, and professional at every stage, and we felt well informed from initial enquiry through to completion. The expertise and transparency provided gave us real confidence in the decisions we were making.

Overall, Swoop is an excellent solution for businesses looking to explore funding options efficiently and with expert guidance. I would highly recommend them to any business seeking a reliable, knowledgeable, and customer-focused funding partner.

16 January 2026
Rated 5 out of 5 stars

Fantastic tool for business owners

Fantastic tool for business owners. It simplifies the funding landscape and brings everything into one dashboard. I was able to see my options quickly without the usual hassle. Very impressed with the service.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

We recently worked with Swoop Funding…

We recently worked with Swoop Funding to help finance our new van purchases, and the experience was outstanding from start to finish. The process was smooth, transparent, and far easier than we ever expected.

A special shout-out goes to Ikrah, who was absolutely fantastic throughout. She was proactive, knowledgeable, and incredibly supportive—always quick to respond, always clear in her explanations, and genuinely committed to finding the best possible solution for us. Her professionalism and friendly approach made the entire journey not just stress-free, but genuinely enjoyable.

Thanks to Swoop—and especially Ikrah—we were able to secure the right funding quickly and confidently. We couldn’t be happier with the service and highly recommend them to anyone looking for business finance done right.

18 November 2025
Rated 5 out of 5 stars

A bit late with my feedback but I want…

A bit late with my feedback but I want to recognise how supportive swoop has been with assisting me to find the best funding for my tiny business.In a world full of possibilities it is rare to find people to help you explore the right paths for your needs.I want to also recognise Daniel M. On this ocassion as he was very professional and prompt to get involved and emailed me all the resources I needed

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Swoop have been nothing short of…

Swoop have been nothing short of excellent. From sign-up to installation, the whole experience has been great. I can’t recommend them highly enough. There’s no more lag when streaming, and the service has been so good that I’ve also switched my business internet to Swoop.

I’m really glad to now be on FTTP- previously, I was using wireless 5G for home and FTTN for the business, and neither came close to the speed and reliability we have now

8 October 2025
Unprompted review
Swoop Funding logo

Reply from Swoop Funding

Thank you for the glowing review! Just to clarify, we’re Swoop Funding, we sort business finance, not Wi-Fi. Sounds like your praise belongs to Swoop Broadband in Australia. Delighted they’re looking after you, and if you ever need funding as reliable as your internet, come our way!

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