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Switchify Reviews 

582
•
TrustScore 5 out of 5

4.9

Price Comparison Site
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Review summary

Created with AI, based on recent reviews

Looking at 544 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for explaining energy plans clearly and guiding them smoothly through the transition process. People deeply appreciate the excellent customer service that successfully helps them compare market prices and reduce household utility bills. Though some customers noted that communication channels can occasionally feel a bit complex and repetitive. A few people also mentioned that the process can take a significant amount of time when dealing with multiple accounts. Some reviewers found it frustrating to repeat the same details to different representatives during these calls.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Consumers find service to be positive, highlighting professional support that makes the transition smooth and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the transition process is... See more

Price

Users describe positive interactions with price, noting that helpful representatives easily found great deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Little complex communication channels. First call Lasted a Minute( Unproductive ) and transferred to a supervisor........who wanted to know the current tariff etc, and what they can offer............ See more

Rated 5 out of 5 stars

Oliver our customer service specialist was able to reduce our bills by a substantial amount on paper Bills with AGL for Gas And Electricity were $550 per month We are now looking at $200 for both... See more

Rated 5 out of 5 stars

I was good experience talking to Oliver. He Cleary compared the electricity bill with other companies and helped me to get a cheaper company for my Bills. He is quite helpful and explains things clea... See more

Rated 5 out of 5 stars

I was blown away today by the level of service I received from the team at Switchify. I only changed energy retailers not long ago, but these guys got me the best possible deal with both my gas and... See more

Company details

  1. Price Comparison Site
  2. also in
  3. Online Marketplace

Written by the company

Switchify offers a seamless online switching platform, a complete end-to-end experience that makes comparing and switching to better utility plans faster, simpler, and smarter.

Contact info

4.9

Excellent

TrustScore 5 out of 5

582 reviews

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4.9

All reviews

(582)

464 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with ‘Compare and Save’ and ‘Switchify’

Andrew from compare and save had amazing customer service. I was then contacted by Allie from Switchify who was very patient and thorough going through everything with me and answering all of my questions. I had a very positive experience. She was lovely to deal with. I did end up changing plans which will hopefully save me money. But they made it much more tolerable than if I had to do it all myself.

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Time consuming tedious process, but has benefits.

Still takes quite a lot of time to change over - need at least 45 minutes for a 'repeat customer' such as myself. Would be good for repeat customers they know my details, I can just say yes and they change it over without verifying all the details again, especially for multiple accounts is frustrating, If you are doing the full comparisons, it can take well over an hour. As a business operator, it may save money in utility costs, but is not a good use of time 'sitting on the phone'.

6 August 2026
Unprompted review

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