I made a mistake whilst ordering and was really pleased with the great customer service i received. This is now my second order as I was so pleased with the quality and care of my first order and the... See more
Company replied
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Super easy to sign up and use, super good value for money - 17p per tree through website integrations or 37p if you buy manually - I mean how can you say no? Overall leaves you with the warm fuzzy fee... See more
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super easy to sign up and begin subscription which i did a few months ago. love the insightful monthly statements showing me all the impact i’m individually making as a member. also great that as a st... See more
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I think offsetting our carbon footprint is something they should be teaching kids in school. This endeavour by switch2zero has brought the importance of balance not only to me but to our household... See more
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Company details
Written by the company
Switch2Zero is your one-stop-hub for sustainability resources and products, helping everyone easily and affordably start reducing their carbon footprint today.
Contact info
5Th Floor, 167-169 Great Portland Street, W1W 5PF, London, United Kingdom
- support@switch2zero.com
- switch2zero.com
I contacted them via their form on…
I contacted them via their form on their website and never received a reply. Really disappointed.
EDIT: My name is not "Christian".
2 July 2024
Unprompted review
Reply from Switch2zero
Hi Cristian,
Having looked into this, we think you may be thinking of another organisation? You aren't currently a customer of ours and we have received no message from you on our platform. We'd love to help you if we can but do you have any more information?
I made a mistake whilst ordering and…
I made a mistake whilst ordering and was really pleased with the great customer service i received. This is now my second order as I was so pleased with the quality and care of my first order and the environment issues too.Thank you.
30 September 2024
Unprompted review
Reply from Switch2zero
Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your continued support and look forward to serving you again in the future! Thanks again!
Easy to use website
Easy to use website, and straightforward transaction. I feel much better knowing I am paying back to the environment.
9 August 2024
Unprompted review
Reply from Switch2zero
Thanks for taking the time to leave us a review Claire. It's wonderful to know that our platform has given you the peace of mind that comes with contributing to the environment. Your support helps make a difference, and we're glad to have you as part of our community!
Super easy to sign up and use
Super easy to sign up and use, super good value for money - 17p per tree through website integrations or 37p if you buy manually - I mean how can you say no? Overall leaves you with the warm fuzzy feeling that comes from doing a small thing that's good for the planet and painless for your pocket.
18 June 2024
Unprompted review
Reply from Switch2zero
Thank you so much for your fantastic review! We're thrilled to hear that you found our service both easy to use and incredibly affordable. We appreciate you choosing us to help you contribute to a greener future.
What a great idea …
What a great idea for us all to be putting something back into the environment.
The portal is easy to use along with the marketing tools provided.
Highly recommended!!!
3 June 2024
Unprompted review
Reply from Switch2zero
Thank you so much for your wonderful review! It's fantastic to know that you're as passionate as we are about giving back to the environment. Your recommendation means a lot to us, and we look forward to continuing to support your efforts in making a positive impact.
WOW..
WOW... Staff are amazing and so helpful, Stojan is a star... The site was so simple to use, and super quick...
Thank you
7 May 2024
Unprompted review
Reply from Switch2zero
Thanks for taking the time to leave us such a positive review – will be sure to pass your lovely comment on to Stojan! Do let us know if there is anything else we can help with.
Simple easy to understand and the…
Simple easy to understand and the certificates are a great idea,
10 April 2024
Unprompted review
Reply from Switch2zero
Transparency is key for us here at Switch2zero so it's great to hear you find value in our verification certificates. We're always looking for ways to improve upon our offering so do reach out to us at contact@switch2zero.co.uk if there is anything else you'd like to see from us.
Great company, great dashboard
Working with switch2zero has been so easy! It's an accessible way to start your sustainability journey!
4 March 2024
Unprompted review
Reply from Switch2zero
We're delighted to hear Switch2Zero has made your sustainability journey so easy! Thanks for taking the time to leave us such a positive review.
Switch to zero have been an amazing…
Switch to zero have been an amazing company to get started with. we recently swapped form another businesses supplying the same service, however the dashboard for Business use, integration and products offered are far superior.
10 April 2024
Unprompted review
Reply from Switch2zero
Thanks for the kind words about our dashboard, integrations, and product offerings. We strive to make it as easy as possible for businesses to get started and track their impact. If there's anything else we can do to support your sustainability journey, please don't hesitate to let us know!
What a wonderful idea!
Was very easy to use and an amazing option so that I can pay back carbon from flights! Offset it and planted extra trees to pay it back 3x at an affordable price. An absolute no brainer for the sake of our planet 🌎 ❤️ Only thing I’d say is I’d happily pay more to be able to see where my trees are planted etc.
3 April 2024
Unprompted review
Reply from Switch2zero
We're thrilled you found offsetting with us so easy and impactful! Thank you for choosing to go above and beyond with planting extra trees. While we can't currently show specific planting locations we're always looking for ways to improve transparency, so appreciate your feedback. Thanks again for being a champion for our planet!
Reassuring and reliable.
27 March 2024
Unprompted review
Reply from Switch2zero
Thanks for taking the time to leave us a review :)
So easy, so friendly.
Such an easy service, allows you to gain understanding of your impact and take steps to help mitigate usage where there are not other options. Also allows for you to help mitigate impacts that aren't your own to help the future of the plant.
25 March 2024
Unprompted review
Reply from Switch2zero
Thank you for taking the time to leave such a positive review. It's fantastic that you're not only mitigating your own impact, but also looking for ways to contribute to the overall health of the planet. That's exactly the kind of proactive approach we strive to support!
Easy to use website
Easy to use website. Friendly customer service team
28 March 2024
Unprompted review
Reply from Switch2zero
We appreciate you leaving a review and highlighting the ease of use of our website! Our team is dedicated to providing friendly and helpful support, so your feedback is much appreciated.
Reply from Switch2zero
Thank you for your positive feedback! We pride ourselves on delivering efficient and reliable solutions, and we're thrilled to hear you've had a great experience with us.
Easy to use and price competative
Easy to help calculate our business emissions and start our journey to help offset CO2. Prices were very competitive and easy to use system
23 February 2024
Unprompted review
Reply from Switch2zero
Thank you for sharing your positive experience with us! We're glad to hear that our platform made it easy for you to calculate your business emissions and start your journey to offset CO2e. If you have any questions or need further assistance, feel free to reach out to us anytime. We're here to help!
Great way to help the environment
They answered very quickly all my concerns. The price offered for the offsets are quite competitive and they have several certifications for their projects.
22 February 2024
Unprompted review
Reply from Switch2zero
Thank you so much for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that we were able to address your concerns promptly and that you found our pricing for offsets competitive. It's always our goal to provide excellent service and value to our customers.
Such a simple and easy way to offset my…
Such a simple and easy way to offset my guilt about air travel. Nowhere near as expensive as I thought to offset a 4 hour flight. I still want to limit air travel but this is the next best thing. Took about 2 mins to do. I’ve shared this service with friends far and wide 🤗
15 February 2024
Unprompted review
Reply from Switch2zero
Thank you for your fantastic review! We're so glad you found offsetting your air travel through our service simple and affordable. Every step towards sustainable travel matters, and you're playing a key role in promoting positive change by sharing your experience with friends. 💚
Reply from Switch2zero
Thanks for taking the time to leave us a review Jen! We're pleased to hear that you found the platform really easy to use.
Just what I’ve been looking for
I’ve been wanting to offset my flights for ages and this made it so easy by setting out the carbon emissions of each flight lengths. It would be great if they developed a calculator that worked it out for you. I’ve recommended this site to 4 people since using it a week ago.
3 January 2024
Unprompted review
Reply from Switch2zero
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our platform has made offsetting your flights easy and transparent. Your suggestion about a calculator is fantastic, and we'll definitely consider it for future enhancements. We appreciate your recommendation and look forward to assisting you and your friends in making a positive impact on the environment. Safe travels! ✈️🌍
Balance
I think offsetting our carbon footprint is something they should be teaching kids in school. This endeavour by switch2zero has brought the importance of balance not only to me but to our household. For far too long as a civilisation we have been taking and taking. The idea of giving back and therefore creating a state of balance between our consumption and our nurturing is something that I can align with more and more the older I get.
This just makes sense. Small steps now will undoubtably become a global movement if we fight for this balance and spread the word.
Thank you switch2zero 🙏
8 January 2024
Unprompted review
Reply from Switch2zero
It's heartening to know that our efforts resonate with you and your household. We appreciate your support and advocacy for a more sustainable future. Together, small steps can indeed lead to a global movement. Thank you for being a part of it! 🌎💚
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