Swiss Horology Reviews 

263
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable... See more

Rated 5 out of 5 stars

Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the... See more

Rated 5 out of 5 stars

Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everythi... See more

Rated 5 out of 5 stars

I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole exper... See more

Company details

  1. Watch Store

About Swiss Horology

Information provided by various external sources

Customer Service


We aim to provide you with the best service possible both before and after making a purchase with us. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish and to build a long-lasting relationship with all of our clients.

Guaranteed Authenticity


All of our watches are checked for authenticity by our watchmaker and we pride ourselves in only stocking the best quality watches for our clients.

14 Day Money-Back Guarantee


We understand that buying a watch online can be a daunting experience and sometimes condition may be subjective, which is why we give you a fourteen-day, no questions asked returns policy on all watches purchased with us.

International Shipping


We have clients from all over the world and work with couriers to ensure that our watches are safely delivered to you regardless of where you are located or need your watch shipped.


Swiss Horology


Swiss Horology prides itself on providing an outstanding service offering a vast selection of new and used watches on the market at the most competitive prices. When we do not have a particular piece in stock we can always source the watch from our trusted network of dealers, inspect the watch for you and deliver to you wherever you are in the world.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(263)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* PROFESSIONAL SERVICE

Your service from start to delivery was very professional and I would 100% recommend your company to buyers and sellers as being fair and honest

Good luck for the future

Lord Richard H

21 February 2023
Rated 5 out of 5 stars

Purchased a beautiful Tudor Black Bay…

Purchased a beautiful Tudor Black Bay Ceramic from Swiss Horology. Delivery was very prompt, even though I live in the far north of Scotland. Was kept updated at all stages throughout and would thoroughly recommend them to others and will definitely use again. Brilliant service!

19 January 2023
Unprompted review
Rated 5 out of 5 stars

A very easy transaction

A very easy transaction. I’ve bought from Swiss Horology in the past and this sale to them was my first one, but was just as easy. The watch was collected from my workplace, assessed at their workshop and the money was in the bank before I got home. Thoroughly recommended.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Purchase with Confidence

I cannot fault my watch buying experience. I was able to view the watches at home even in the evening and felt no pressure to purchase. Our communication, through the purchase process, was prompt and clear and this helped to instil confidence in me as I hadn't ever purchased a watch via this route nor, to be fair, ever spent so much on one ! If you have doubts about this company - don't have

16 January 2023
Rated 5 out of 5 stars

Easy and smooth transaction

I purchased 2 Rolex watches and I'm happy with the transaction and delivery, very well packaged to stop any damage, all round very smooth transaction, would definitely use again.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service - Prompt and professional. Very happy with the process & the piece.

29 November 2022
Unprompted review

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