3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable... See more
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See what reviewers are saying
Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the... See more
Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everythi... See more
I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole exper... See more
Company details
About Swiss Horology
Information provided by various external sources
Customer Service
We aim to provide you with the best service possible both before and after making a purchase with us. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish and to build a long-lasting relationship with all of our clients.
Guaranteed Authenticity
All of our watches are checked for authenticity by our watchmaker and we pride ourselves in only stocking the best quality watches for our clients.
14 Day Money-Back Guarantee
We understand that buying a watch online can be a daunting experience and sometimes condition may be subjective, which is why we give you a fourteen-day, no questions asked returns policy on all watches purchased with us.
International Shipping
We have clients from all over the world and work with couriers to ensure that our watches are safely delivered to you regardless of where you are located or need your watch shipped.
Swiss Horology
Swiss Horology prides itself on providing an outstanding service offering a vast selection of new and used watches on the market at the most competitive prices. When we do not have a particular piece in stock we can always source the watch from our trusted network of dealers, inspect the watch for you and deliver to you wherever you are in the world.
Contact info
142 Cromwell Road, SW7 4EF, London, United Kingdom
- info@swisshorology.co.uk
- swisshorology.co.uk
4.7
Excellent
264 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Highly Professional
A very professional company to deal with, they kept me informed promptly all the way through, they made sure I was happy with everything at every stage. I would definitely recommend them. Excellent service and communication, thank you for a smooth, pleasant transaction.
12 July 2023
Unprompted review
Amazing experience
I had an amazing experience with Swiss Horology. I sold my watch with Dia, who is extremely professional and knowledgable. The whole process took less than a day. I would definitely sell my watch without looking anywhere else in the future - and I’ve worked with a lot of stores in London. They’re extremely trustworthy and reliable. Their prices are the best in the market. I would highly recommend them for either selling or buying a watch and would work them them again 1000%.
13 July 2023
Ridiculously good customer service
Ridiculously good customer service. Above nd beyond.
I'm very happy and would not hesitate in using and recommending Swiss Horology
30 June 2023
Unprompted review
Outstanding
Valentin, thank you for everything, outstanding service, outstanding watch - quality from start to finish.
5 July 2023
Unprompted review
Great service
Great service, my order was processed and shipped out immediately, and it arrived the very next day.
30 June 2023
Unprompted review
Great service.
22 June 2023
Couldn't get any better tbh
22 June 2023
100% Perfect.
Good communication , always prompt & polite. Watch 100% perfect - at a very fair price. Would recommend without any doubt . I am certain I will be a repeat customer !
17 June 2023
Unprompted review
Amazing service and fast payment
Amazing service and fast payment! Have bought and sold quite a few times now and it’s always hassle free. Thank you!
6 June 2023
Five Star service
Five Star service. Friendly, professional & knowledgeable. First time I’ve used Swiss Horology and would highly recommend. Dia went above and beyond to ensure I received a great purchasing experience. Will definitely be using again. Steve
12 June 2023
Unprompted review
Perfect Experience - Patek 5212A
I had a first class experience purchasing a Patek Philippe watch from Swiss Horology, from my first enquiry, they were very responsive to all my questions.
Transaction was easy to make and the watch was delivered the next day. Watch was exactly as described, and they followed up to make sure I was 100% satisfied.
Cannot recommend Swiss Horology highly enough! I will definitely be doing more business with them in the future! Thanks!
30 May 2023
Unprompted review
Fantastic service from start to finish
Fantastic service from start to finish. I found exactly the Watch I was looking for and it was exactly as described (in fact it was better). The whole process was extremely quick with excellent communication and my watch was delivered much quicker than expected.
I would not hesitate to recommend 5 Star +
10 June 2023
Unprompted review
Great watch and excellent service
5 June 2023
I bought an amazing watch for a great…
I bought an amazing watch for a great price plus the customer service was really good. Would definitely use them again.
2 June 2023
Unprompted review
First expensive watch purchase - Perfect experience
I bought my first expensive (for me) watch from Swiss Horology via Chrono24 and the process was as painless as it could ever be.
I sent a message via Chrono24 to them at 5:35 in the morning and I had a response before 11, on a bank holiday.
I proceeded with the purchase, the payment took about a day to verify via Chrono24, and on Tuesday the watch was shipped out and on its way to me.
It arrived on the Wednesday, was exactly as described. All in all, can't complain. They have good ratings for a reason.
I won't hesitate purchasing from them in the future.
29 May 2023
Unprompted review
impeccable customer service
The team at Swiss Horology were absolutely fantastic. I bought my first luxury watch with them and I couldn’t have had a better experience,
I couldn’t get the watch I wanted via authorised dealers for various reasons so I looked at purchasing via professional dealers. I found the watch I wanted via Chrono24 and contacted Swiss Horology directly to discuss the purchase. I was apprehensive and slightly nervous as this was my first purchase through this channel, but Swiss Horology were absolutely brilliant throughout the process. Responded to my messages promptly, offered alternative options and even discussed how best to insure the watch. It’s evident that they actually appreciate watches and this is not simply a transactional business for them.
They went above and beyond, even messaging a few days after purchase to check in and see if was enjoying the watch and if there was anything else they could help with.
This was my first purchase with Swiss Horology and they’ll be the first dealer I message when I want to make my next purchase. Thanks!
31 May 2023
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