3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable... See more
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Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the... See more
Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everythi... See more
I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole exper... See more
Company details
About Swiss Horology
Information provided by various external sources
Customer Service
We aim to provide you with the best service possible both before and after making a purchase with us. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish and to build a long-lasting relationship with all of our clients.
Guaranteed Authenticity
All of our watches are checked for authenticity by our watchmaker and we pride ourselves in only stocking the best quality watches for our clients.
14 Day Money-Back Guarantee
We understand that buying a watch online can be a daunting experience and sometimes condition may be subjective, which is why we give you a fourteen-day, no questions asked returns policy on all watches purchased with us.
International Shipping
We have clients from all over the world and work with couriers to ensure that our watches are safely delivered to you regardless of where you are located or need your watch shipped.
Swiss Horology
Swiss Horology prides itself on providing an outstanding service offering a vast selection of new and used watches on the market at the most competitive prices. When we do not have a particular piece in stock we can always source the watch from our trusted network of dealers, inspect the watch for you and deliver to you wherever you are in the world.
Contact info
142 Cromwell Road, SW7 4EF, London, United Kingdom
- info@swisshorology.co.uk
- swisshorology.co.uk
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Hasn’t replied to negative reviews
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Very good transaction
Very good transaction. I recently bought a watch from Dia at Swiss Horology, once the deal was agreed the watch was immediately shipped and arrived within 24 hours.
Would recommend.
They are fine when they are trying to…
They are fine when they are trying to sell something. Less great if there's an issue.
Great first time buyer experience
Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the online chat system. Item as described with all the paperwork and relevant bits included. Delivery through DHL took a few days.
One aftersales issue occurred but was dealt with to my satisfaction.
Recommend!
Finally purchased my dream watch
Finally purchased my dream watch - my first Patek (5930 world time).
The team were amazing from start to finish. Very courteous, reliable and informative. The watch was received within 24 hours of purchasing, and was better than expected.
I shall be using Swiss Horology for my next Patek. Can’t recommend them enough.
Fantastic experience
Extremely happy with the service from Dia at Swiss Horology. I part exchanged a very expensive (to me) watch for a different model from the same brand plus cash my way. I received a very fair price for my watch and the one I purchased was the best price available anywhere.
I absolutely recommend this company. I was very wary of dealing remotely / online for such an expensive item but everything went perfectly. From agreeing a price, sending my watch off to receiving my new one was less than three days, including receiving the cleared funds to my bank account.
The watch arrived very well packaged in excellent condition absolutely as described with box & papers.
If I am fortunate enough to be able to make another purchase I would definitely use Swiss Horology again. Cannot recommend them highly enough.
Great service, and a great watch
Swiss Horology was very helpful and accommodating from start to finish including the delivery. The watch itself was in perfect condition and exactly as described, and was sold at a very competitive price. Many thanks!
Great service and excellent experience
I dealt with Swiss Horology via Chrono24, fantastic communication and a smooth, easy process. The watch was shipped internationally very safely and very quickly. I couldn’t be happier with the whole purchase.
Swiss Horology very approachable…
Swiss Horology were very approachable and able to discuss quickly and be flexible. They were also excellent in a post sale matter and even offered assistance which would have cost them money and which was not part of any agreement. The watch I bought was as described excellent condition unworn. It was a new watch and was perfect. I had a good feeling dealing with them and can un reservedly recommend them.
I was very happy with the attentive…
I was very happy with the attentive service of the representative of this company. Dia was so nice and helpful to me. As an 85 year old man, I was cautious of doing business offshore. However , I was put at ease with their fine service and helpful attitude. Jerome
Extremely helpful and excellent service.
Super happy customer
Super happy with my recent purchase from these guys.
I got a great watch at an unbeatable price! Their website is an always open tab on my phone now waiting to find my next piece, thank you 🙏🏼
The team are extremely professional and…
The team are extremely professional and went the extra mile to ensure I was happy with the watch - including courier driving to my address to try on. Would highly recommend .
Amazing customer service
Really happy with the service provided by the Swiss Horology team. The watch was in perfect condition, came with box and papers, and was authenticated. Over and above, I felt Dia and Valentin both offered amazing customer service, I would have no issue recommending them to anyone else for their purchase, and would go as far as to suggest that you do work with them. I am already looking at the next purchase and will more than likely end up seeing Dia and Valentin again during that process.
Great service and communication
Great service and communication. Watch as described. Second purchase and very happy!
Great experience
The watch i purchased was exactly as described.
I received a fair price for the watch I was trading in.
Communication and shipping all first class.
Highly recommended
Everything perfect
Everything perfect. Excellent communication, swift and professional service and, most importantly, a superb watch, exactly as described and sensibly priced. Thank-you.
Great watch buying experience.
I enquired about a watch I was interested in with some questions. Very quick response and straight forward to deal with. I bought the watch that evening and it was dispatched the very next day. The watch was exactly as described, in excellent condition. I was very pleased with the watch and it was a pleasure to deal with Swiss Horology.
Very helpful
Very helpful. I bought using the Chrono 24 escrow account for added protection, but I am sure this was not necessary. The watch arrived in time for a birthday, so the service was good.
Breitling navitimer 125 year anniversary…
Absolutely unreal time piece I couldn’t be happier. Outstanding communications and stumper fast delivery.
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