swiship.co.uk Reviews 184

Can not track any parcel. Load of rubbish

All good no problems & delivered on day on time.

zero effort made by driver to deliver, zero interest by swiship.co.uk as they have no way to contact them, seem to be used by amazon drop shippers, if an online retailers using them, don't buy from them, you'll regret it.

Although I was at home, the package was simply left outside my neighbor's door and marked as delivered. It was not protected from the weather and was clearly visible from the street.

Tracking photo shows the item I ordered has been left in a bin labelled “parcels”. I have no idea where this bin is but it isn’t at the delivery address. The delivery address is a business and many staff were in at time of delivery stated on tracker so unsure why it wasn’t delivered there. No updates on delivery either.

Just left the parcel at door at the door and ran away

Hi , is there any way to contact you?
I missed your delivery yesterday but how could I rearrange another day for the delivery?

I was expecting a package from a brand I'm working with and received a shipping confirmation from them indicating it would be delivered on the 13th. The 13th came and went with no sign of the parcel so I checked the tracking and found it had been delivered on the 12th and left "behind garbage bin" and no photo of the delivery location was present for me to see (we were in all day on the 12th and 13th and no-one knocked on the door).
I immediately went out to check and there was nothing behind any of our bins.
I contacted the brand and asked if they had any info regarding the shipping and was told that it had been left 'in' the bin...
I checked and it was inside the bin in an inch of water beneath the other nondescript cardboard my wife had thrown out.
I suppose I shouldn't expect much from a delivery person who doesn't know how knocking on doors works or who doesn't know the difference between "behind" and "in" the bin.
To any delivery people who may read this: Putting parcels in a bin, should not be standard practice especially when said bin has water in it and you have no idea what's in the package. Mine was electronics that thankfully survived, but just try being less shit at your job, maybe?

When I wasn't at home, they delivered to a neighbour in multiple household complex without specifying which neighbour. No contact details either. No notification. 👎🏼👎🏼👎🏼

Just left my parcel at a random house not even close by. Useless delivery company.

RUN AWAY!! 2 weeks later and STILL no earbuds!!
I would love to give 5 stars but unfortunately the I never received the package. The company uses Amazon logistics/SwisShip to ship their items which are unfortunately useless if you have a commercial/business address as they cant be bothered delivering it. Delivery was attempted FIVE times during business hours apparently, but we never saw the delivery person. Also you cannot contact the Swisship logistics company at all.. there is no phone number and their email doesn't work.. sounds like a fake company to me.
So here I am 2 weeks after purchasing the item, $160 they still have and I still don't have any earbuds... BE WARNED >:( Definitely don't recommend buying anything that uses Swisship. !!!!!!!!!! extra exclamation marks because I'm still pissed off.

This company is trash, I ordered through Shein, just a pair of shoes. I never got my order. It still says delivered, and Shein finds it easier to just refund money. Idk who I could contact or if there is someone to contact. My order says it was delivered on a Sunday at the time that I am normally up. No package was in site, The should no longer be in business

Terrible . It told me that would be delivered for the last two days. Now it says waiting for details. You can't get any truthful cooperation. Called the company . They said wait a couple days and call us back. I told them I do not want swiship to deliver my orders. Period. What a waste of my time

Sick to death of these drivers leaving my packages on the wall by the road - where anyone could steal them - and in all weathers, because they’re too lazy to walk a few seconds down the drive to the house.

I had purchased some car accessories from Vantrue to be then be passed on to a company of Amazon Logistics that simply left the package behind my bin with no notification. 4 days on, whilst clearing the bin, a soggy packet was then noticed and retrieved by me. No notification on delivery either. Poor service. Be better.

I’m on my own at home and getting ready to go to bed after a very emotional day at work. I have an awful headache spoiling for a migraine so need to take my migraine tablets and go to sleep. 21.34 (9.34pm) my doorbell rings, delivering my item, which I am grateful for, don’t get me wrong. But not acceptable at all to be delivering items at this time of night. I’m sorry - but I’m alone, ready for bed (not a great deal on) and husband is out (I actually thought it was him pranking at first) and I find an unknown male standing on my doorstep - can’t see who it is through the pothole as dark outside and our outside light doesn’t turn on fast enough. This time of night, delivery should not be allowed, especially these days when we are a little heightened with what we are hearing in the news… I will be advising the people I buy this item from that I won’t by this again due to this issue - shame as it’s really helping my health issue…

Bad,unprofessional

What a complete waste of £60 when it says been delivered to see a picture by adding your postcode it doesn’t recognise it
I’ve been scammed please keep clear of Swiship

Swiship is saying they delivered a package to our house but we were home the whole time and nothing was delivered. We called support and they don't track the drivers or where it was delivered too. The comment we got back was maybe a neighbor will bring it over. And you need to call the company you purchased the item from. This is a terrible company and feels like a big time scam.