Swiftremovals Reviews 

401
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and hardworking staff for making their entire house relocation process completely seamless and wonderfully stress-free from start to finish. Many people note that the teams are exceptionally friendly, extremely careful with fragile belongings, and remarkably efficient even during challenging weather or road conditions. However, some customers also noted frustrating issues with damaged items, broken possessions, and a lack of proper protective covers for certain pieces of furniture. A few reviewers expressed deep dissatisfaction over delayed resolutions for ruined property, poor communication, and insufficient crew sizes available on moving day.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found the team to be... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark, Shane, Tylor and Jordan did a great job of our removals. Even though we were all delayed by closure on the M5 they didn’t complain at all about working later than expected to get the job done. T... See more

Rated 5 out of 5 stars

Really great removals service. Managed to fit us in very last minute when it was extremely busy in August. Nothing was too much or a problem even the parking on our terraced street with two vans. Cal... See more

Company replied

Rated 5 out of 5 stars

Our team were Lewis and Richard, who were fantastic, so efficient and hard working. They were extremely kind and thoughtful toward my mum who was finding the move difficult after over 60 years in her... See more

Company replied

Rated 5 out of 5 stars

Yesterday, Richard, Tyrone and Niche moved me and all my belongings. From start to finish, they were completely professional and nothing was too much trouble. They worked tireless over 2 days, and I... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

401 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(401)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Rich and Jack were superb

Rich and Jack were superb. We had a completion date set, arrived on time and got to work. Even with the hot weather we had, nothing was a problem and they both were excellent! Our new home was a long long drive away in Northumberland from Gloucestershire, they drove up the next day and bang on time they said they would and started loading out.

I would totally recommend these guys and use them again.

30 June 2025
Unprompted review
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Reply from Swiftremovals

Thanks for the great feedback, we appreciate your custom.

Rated 5 out of 5 stars

A fantastic service from start to…

A fantastic service from start to finish. Ashley and Jeremy helped to coordinate and facilitate a stressful move after months of delays. On the day Dave, Lewis and Liam were polite, professional and worked tirelessly to get us moved and unpacked the other end. Thank you for such brilliant service, and on one of the hottest days as well! ☺️

20 June 2025
Unprompted review
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Reply from Swiftremovals

Thank you Tracey , your feedback & customer is very appreciated.

Rated 5 out of 5 stars

First move in 60 years

Rich & Jack arrived super early as this was a 50 mile move. Nothing was too much bother for them, they never complained about moving my very heavy concrete pots and water feature and were respectful and professional during the whole operation. Following an horrendous weather trip to my new home, they remained cheerful and helpful (luckily the rain ceased) for the unloading. Fantastic experience

5 June 2025
Unprompted review
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Reply from Swiftremovals

Thank you for the great feedback Barbara : -)

Rated 5 out of 5 stars

Fast, Friendly and Professional

We had a tricky house move as the completion date for our move was delayed by 3 months. The team at Swift were very friendly and supportive, and when moving day finally came the whole experience was stress-free and thorough. The guys who moved our belongings (Ross, Dalian and Andy) were so quick at loading the lorry, and they were considerate with no job too tricky when unloading awkward furniture. We'd gladly recommend Swift Removals to anyone who's looking to move home!

11 June 2025
Unprompted review
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Reply from Swiftremovals

Thank you Erica, your custom is appreciated. I will pass your kind words on to the crew.

Rated 5 out of 5 stars

Excellent company from start to finish

Excellent company from start to finish. They were extremely accommodating when we were unsure of dates. On the actual move day, Jason, Jack and Josh were very professional and worked incredibly hard all day. Thank you so much for making a stressful process seem easy.

13 June 2025
Unprompted review
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Reply from Swiftremovals

Thank you so much Tamsin, it’s appreciated.

Rated 1 out of 5 stars

Idiot screams at woman fixing her tires

May not, or maybe does, reflect the whole company- today, after servicing my front tire by myself on my own property, a driver at this company told me to F* Off (precious how i cannot type it verbatim but have to use a starred version when he swore at me fully and numerous times), needless and childishly interrupted me endlessly as I tried to level with him, and out of the blue called me a Man-Hater - which was cute of him - after I said we are all humans, and working class, and we should stop yelling. Swift, if this man (as the growth on his nose suggests) has been on the payroll for years... you should provide counselling for your most unhinged drivers.

17 June 2025
Unprompted review
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Reply from Swiftremovals

Hi Hannah,

Unfortunately we have asked around our crews and we cannot work out who this supposedly was. Obviously the attitude you mention is not acceptable, I have to say I feel this very unlike any of our staff and wonder if you have the correct company. Could you email me with date & location etc so I can investigate further.
Kind Regards
Danny

Rated 5 out of 5 stars

You can trust Swift Removals & Storage

We had a Day1/Day 2 moving out and in experience with the excellent team @ Swift Removals & Storage from Tewkesbury. They loaded up our entire house in under 4 hours on Friday 13th June! Due to the distance involved with our move cross country we had our belongings delivered on Monday 16th June. Two different crews both equally good. Ryan quoted for the job and packed with 2 excellent colleagues on Friday whilst Liam, Dalian & Harry unloaded us yesterday - and couldn't have been more helpful. Really pleased we chose Swift Removals, who were competitively priced, communicated well with dates which moved around a bit, and delivered when it mattered most. The Swift team made what had been quite a stressful moving process that little bit easier to cope with. Thank you!

16 June 2025
Unprompted review
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Reply from Swiftremovals

Thank you so much for the great feedback, it’s appreciated.

Rated 4 out of 5 stars

Very professional

Very professional. Everything happened in a timely manner and the removal team were great

15 May 2025
Unprompted review
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Reply from Swiftremovals

Thanks Diane

Rated 5 out of 5 stars

A very successful move …

I found the guys from Swift Removals Dave & Liam tremendous. I had a great day with them with their banter but very professional manner. They were incredibly careful with everything and have obviously been well trained. It was a delight to work with these young men as I could relax in the knowledge that the move would go smoothly. I would definitely recommend this company.

16 May 2025
Unprompted review
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Reply from Swiftremovals

Thank you Amamda, I will pass these comments on to Dave & Liam. Hope you are now settling in well

Rated 5 out of 5 stars

An excellent service…

Swift Removals was excellent from start to finish. The initial survey with Ryan was very professional and I was so pleased with the options presented. With so much to think about during the home selling/buying process, I decided to enjoy the benefit of the packing service and home clean. The extra support really helped reduce stress at this time-pressured stage of the house move. And the Removal Crew (Jason, Josh and Harry) were amazing!!! They worked fast, but with care. They were polite and communicated well throughout both the packing and moving stages of the move. I felt totally confident in them and they took the anxiety out of the move for me and my husband. I’m so grateful to the Removal Crew and delighted in our decision to use Swift Removals.

11 June 2025
Unprompted review
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Reply from Swiftremovals

Thanks Karen, hope you are now settling in well.

Rated 5 out of 5 stars

Professional & Friendly

They were friendly, professional and patient. Took care of the items and in good time. Arrived also on time.

9 June 2025
Unprompted review
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Reply from Swiftremovals

Thank you so much Sharon

Rated 5 out of 5 stars

The swift team have been brilliant!

The swift team have been brilliant with my long distance move, their communication and efficiency was excellent, they were competitively priced and they made the whole experience of moving completely stress free. Luke, Caliub and Jach were amazing. What i really appreciated from the Swift team is that they kept the same team with me for my 3 day move. They were friendly, professional and took care of all my belongings. I have moved quite a few times and Swift removals are by far the best removal company i have used. I would highly recommend them. Thanks for making my move so easy, it was a pleasure having you help me.

4 June 2025
Unprompted review
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Reply from Swiftremovals

Thanks Jane, your custom is appreciated . I will pass on your kind words.

Rated 5 out of 5 stars

Dalian and harry the BEST…

Dalian and harry went above and beyond to make a stressful experience absolutely fabulous ! They were both fantastic and are a real credit to your company .

4 June 2025
Unprompted review
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Reply from Swiftremovals

Thanks Laura, glad you were happy with our service.

Rated 5 out of 5 stars

Absolutely amazing

Simon and Eddie turned up at the stipulated time and didnt stop working until everything was loaded up. I'd been a little stressed in the build up to the move, but they arrived, told me to relax, and thats exactly what i did. At the other end, they put everything in the right rooms and not one breakage! Thanks guys 👍

27 May 2025
Unprompted review
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Reply from Swiftremovals

Thank you Steve, very pleased that you were so happy with Ed & Simon. I will pass on your kind words to:-)

Rated 5 out of 5 stars

Eddie and Simon were absolutely…

Eddie and Simon were absolutely brilliant they went above and beyond. The move was brilliant and stress free I would definitely recommend them

23 May 2025
Unprompted review
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Reply from Swiftremovals

Thank you Collette, we really appreciate the feedback.

Rated 5 out of 5 stars

Moving day came around.

Moving day came around and it was hectic what with having so much to do. The guys at Swift turned up on time and got to work with professionalism. Will definitely use this company again in the future. A big thank you to David, Andy and Dalian, you guys made the whole day so easy for us and you all worked so hard that day what with dismantling and re assembling of the furniture and the care that was taken, we will never forget it.

22 May 2025
Unprompted review
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Reply from Swiftremovals

Thanks Phillip, glad you were happy with our service. :-)

Rated 5 out of 5 stars

Stress Free / Great Communication

Moving can be a stressful experience but Swift made it very stress free, we kept them upto date where we were with the moving date & they in turn kept us appraised. Everyone we have met or spoken to on the phone have been very friendly & knowledgeable as well. On the day we had three lads in two trucks, Dalian, Dave & Liam, all three were so polite & friendly & by the time the day had finished felt as though we were best friends, they couldn't do enough & there was never any pressure from them in deciding where where 'things' went etc !!. Would I recommend?, 100% no hard sell tactics at all just good honest communication which in today's world is as high a compliment as I can give.

23 May 2025
Unprompted review
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Reply from Swiftremovals

That’s great Andrew, very pleased that you were happy with our service :-)

Rated 5 out of 5 stars

A VERY HELPFUL AND FRIENDLY COMPANY

Everyone I delt with was very friendly and helpful. From Ryan who came and gave me the removal quote. He fully understood the service we required. Jeremy was friendly, helpful and quick to respond to emails as was Danny. On the 2 days it took us to me Dave (Tarquin), Josh, Jason & Oscar worked extremely hard to get all of our belongings moved from one property to the other and maintained a cheery disposition throughout. Thanks Swift for all of your help.

16 May 2025
Unprompted review
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Reply from Swiftremovals

Thanks Rebecca, we appreciate your custom :-)

Rated 5 out of 5 stars

Great service from Jack & Rich.

Jack and Rich turned up on time as promised. They were very professional, polite and worked extremely hard, without rest. We were very impressed with both of them and the service they provided.
We would definitely recommend the service they offer, and we can't speak highly enough of Jack and Rich. They are both a credit to their employer and themselves.

23 May 2025
Unprompted review
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Reply from Swiftremovals

Thank you soo much for taking the time to leave great feedback. I will pass on your kind words to the crew :-)

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