Really great customer service and individual understanding of my needs. I had been with a different provider for a long time and felt unheard and didn't receive genuine support for my own weight loss... See more
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First time using an online service for ordering medication, called the pharmacy to discuss, a pleasant chap forgot his name walked me through the whole consultation process start to finish and helped... See more
Company replied
I have just switched to SwiftMedi as I had been with my previous supplier for nearly 2 years and I feel there were no discounts for long term users . Looking around for a better deal , I fee... See more
The journey was a little different from some other providers and I couldn’t get an appointment within the time I had before holiday. I spoke to someone who was super helpful and they were able to fas... See more
Company replied
Company details
Written by the company
Your health, your way – SwiftMedi delivers the care you need, when you need it. At SwiftMedi, we make healthcare simple, convenient, and accessible. Our mission is to provide trusted treatments, expert advice, and fast delivery so you can take control of your health from the comfort of your home.
Contact info
Unit 12, Holroyd Business Centre, Carr Bottom Road, BD5 9BP, Bradford, United Kingdom
- 0333 339 9821
- info@swiftmedi.co.uk
- swiftmedi.co.uk
4.7
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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What an excellent service from start to…
What an excellent service from start to finish, used lots of different pharmacies throughout my journey, definitely one of the best , would highly recommend,
1 April 2026
Unprompted review
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Kelly,
Thank you for your fantastic feedback — we really appreciate your kind words.
It’s especially valuable to hear this from someone who has used a number of different pharmacies. Knowing that you would rate us among the best means a great deal to our team.
We’re committed to making the process as straightforward, reliable and reassuring as possible from start to finish, so it’s great to know this was reflected in your experience.
Kind regards,
SwiftMedi Team
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Lisa,
Thank you for your kind feedback — we’re really glad you found the service thorough, easy to use, and helpful. That’s exactly the experience we aim to provide.
We appreciate you taking the time to share your thoughts.
Kind regards,
SwiftMedi Customer Care Team
Haven’t received item yet
29 March 2026
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Zoe
Thank you for your review.
We’ve checked your order and can confirm it was approved and dispatched promptly. You selected our Tracked 48 delivery service, which typically takes up to 2 working days from dispatch, so it should be with you very soon.
If it hasn’t arrived within this timeframe, please contact us at info@swiftmedi.co.uk and we’ll be happy to look into this for you as a priority.
Kind regards,
SwiftMedi Customer Care Team
I have found the company very good…
I have found the company very good communicating with you, I feel at ease.
4 March 2026
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Susan,
Thank you for your lovely feedback. We’re really pleased to hear that you felt at ease and well supported — clear and reassuring communication is very important to us.
We appreciate you taking the time to share your experience.
Kind regards,
SwiftMedi Customer Care Team
Great service
Great service, a lot better than spending hours on the phone trying to get it from the doctor. Hassle free!
30 January 2026
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Gary
Thank you for your kind feedback.
We’re really pleased to hear you found the process straightforward and hassle-free. We understand how frustrating and time-consuming accessing treatment can sometimes be, so providing a safe, convenient, and efficient service for our patients is something we place great importance on at SwiftMedi.
Thank you again for choosing SwiftMedi and for taking the time to share your experience — we truly appreciate your support.
SwiftMedi Customer Care Team
Very easy site to navigate
As a retired nurse I liked the fact I had to complete a health quesstionnaire before purchase.
Medicine arrived very quickly.
2 February 2026
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share your feedback. We’re pleased to hear that you valued the health questionnaire, as patient safety is central to how we operate. Having appropriate checks in place before any supply is an important part of ensuring services are provided responsibly. Alongside this, we aim to deliver a timely and reliable service, and we appreciate you sharing your experience with SwiftMedi.
Very easy to navigate website
13 January 2026
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Michael. We’re pleased to hear that you found the website easy to navigate. If there was anything else about your experience that didn’t meet expectations, we’d really welcome the opportunity to understand this and improve — please feel free to contact our team directly.
Brilliant service i place an order and…
Brilliant service i placed an order and recieved phone call offering alternative because what i ordered was not in arrived at my door within 24 hours FANTASTIC
16 January 2026
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your kind feedback, Ian. We’re really pleased to hear that you had a positive experience and that our team was able to keep you informed and supported throughout your order. Providing timely communication and a reliable service is something we take pride in, so we appreciate you taking the time to share this.
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share your feedback, Heather. We’re really pleased to hear that you found our communication clear and helpful throughout. Providing a smooth, well-supported experience is very important to us, and we appreciate you choosing SwiftMedi.
Thanks for fast service
22 December 2025
Unprompted review
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback. We’re glad to hear that you were happy with the speed of our service, and we appreciate you taking the time to share your experience with SwiftMedi.
5* service
SwiftMedi is a very easy-to-use online pharmacy with a clear, smooth layout that makes finding treatments straightforward. The information is transparent, the service is well-structured, and their focus on patient care is obvious from how thoroughly everything is explained. A professional and reliable setup overall.
23 December 2025
Unprompted review
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your detailed feedback, Abdullah. We’re really pleased to hear that you found the platform easy to use and the information clear and transparent. Providing a well-structured, professional service with a strong focus on patient care is central to what we do, so we appreciate you taking the time to share your experience.
I had a great experience using SwiftMedi
I had a great experience using Medi Swift Online Pharmacy. The website is really easy to navigate and everything is clearly laid out. Finding the products I needed was quick and straightforward. The ordering process was smooth, with clear instructions at every step.
I’m very satisfied with the service overall. Communication was prompt, and I felt well-informed about my order status. Delivery was impressively fast too; my items arrived sooner than expected and were well-packaged.
I’d definitely use Medi Swift again and highly recommend them to anyone looking for a reliable online pharmacy
19 December 2025
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you found the website easy to use and the ordering process clear from start to finish. Keeping our customers well informed and providing a reliable, timely service is very important to us, so we appreciate your kind words and your recommendation.
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Hasina. We’re pleased to hear that you were happy with the speed of our service, and we appreciate you taking the time to share your experience with SwiftMedi.
A Swift Experience!
The whole process and even the delivery was a swift experience. No hassle, no chasing up the pharmacy like with some pharmacies. Stress-free and trustworthy, will be back when needed and would recommend to anyone.
Thank you and kind regards :)
15 December 2025
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your kind feedback, Zeeshan. We’re really pleased to hear that you found the whole process straightforward and stress-free, from start to finish. Providing a reliable and well-organised service that customers can trust is very important to us, so we appreciate your recommendation and look forward to supporting you again if needed.
Speedy delivery
8 December 2025
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Andrea. We’re glad to hear that you were happy with the speed of delivery and we appreciate you taking the time to share your experience with SwiftMedi.
Excellent service from start to finish…
Excellent service from start to finish would recommend to all
12 December 2025
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Mohammed. We’re really pleased to hear that you were happy with the service from start to finish. Your recommendation is much appreciated, and thank you for choosing SwiftMedi.
Lovely pharmacy
Great service, had a troublesome ear infection which often reoccurs after swimming. Received a call from the prescriber as I accidentally placed an order for 2 ear drops , after clarifying he refunded one of the ear drops which i did not need and approved the other the very same day.
The Sofradex ear drops was well packaged arrived the next day
Would use this pharmacy again
11 December 2025
Unprompted review
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share your feedback, Muhammad. We’re pleased to hear that you had a positive experience and that our team was able to support you promptly and clearly throughout your order. Providing a careful, well-organised service and resolving queries efficiently is very important to us, so we appreciate your kind words and your trust in SwiftMedi.
Swiftmedi Experience
Absolutely seamless service from website navigation to collection.
I've used many online pharmacies before and faced the same issues as we all probably have.
But Swiftmedi, these guys are different. They give a quick and easy process without all the hassle.
I have definitely found my go to place from now on 🙏🏽🤍
15 December 2025
Unprompted review
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for sharing your experience, Shoaib. We’re really pleased to hear that you found the service seamless from start to finish and that the process felt straightforward and hassle-free. It means a lot to know we’ve been able to provide a positive experience, and we appreciate your trust in SwiftMedi.
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback. We’re really pleased to hear that you were happy with the service, and we appreciate you taking the time to share your experience with SwiftMedi.
Excellent service
Thank you for the excellent service. My order was processed quickly, arrived on time, and was well packaged.
9 December 2025
Reply from SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your kind feedback, Maria. We’re pleased to hear that your order was processed promptly and arrived as expected. Providing a reliable, well-organised service is very important to us, so we appreciate you taking the time to share your experience with SwiftMedi.
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