Swift Home Surveys and Valuations Reviews 

110
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Swift Home Surveys & Valuations provided an excellent service from start to finish. Communications throughout were excellent and then the actual survey itself was very detailed and informative. The re... See more

Rated 5 out of 5 stars

Matt and Emma are a great team! Very responsive to emails which was lovely to see. Matt carried out the survey at the time arranged and conducted a very thorough RICS Level 2 homebuyers survey. The... See more

Rated 5 out of 5 stars

Swift Home Surveys provide an incredibly professional and thorough service. They arranged a date and time through my estate agent who liaised with the vendor to conduct the survey and it was done on t... See more

Rated 5 out of 5 stars

Contacted Matthew at SWIFT regarding the Level 2 report for a property we are looking to buy in Wales. Response was prompt setting out what would be involved and when he could fit us in and w... See more

Company replied

Company details

  1. Real Estate Surveyor

Written by the company

Swift Home Surveys and Valuations is a small family run business that is regulated by RICS. We offer a fast, friendly and professional service at a competitive price. Getting a home survey doesn’t have to be complicated - we produce comprehensive but easy to understand RICS Level 2 Surveys (HomeBuyer Reports) and Valuation Reports with accompanying photographs that are sent to your inbox within 24 hours of the inspection. We serve a wide area consisting of Chester, Cheshire, Flintshire, Denbighshire, Wrexham, Wirral, Liverpool and Warrington.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(110)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently used Swift Home Surveys to carry out a RICS level 2 survey

I recently used Swift Home Surveys to carry out a RICS level 2 survey on a property I am currently in the process of purchasing. I was extremely impressed by Mathew's prompt response and the competitively priced cost of his service. He responded very quickly to a couple of queries I had prior to instructing him to act on my behalf. I received the full report and photograph's the same evening that the survey was carried out. After digesting the detailed information provided, I raised a couple of queries with Mathew and again, he was very helpful in his response. Buying a house is a very stressful process and having a surveyor who provides such a professional service was a priority for me. I can whole heartedly recommend Swift Home Surveys, you will not be disappointed. Pete Griffiths

2 February 2023
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Wow, thank you so much for your kind review Pete!

Rated 5 out of 5 stars

Above and beyond survey

Mathew was incredibly efficient, not just with the information provided in the survey, but the speed in which it was sent back to us. I think there may have been less than 20 hours between the survey taking place and the report being recieved! The quality of the report was also very high, including detailed and easy-to-read descriptions of all aspects of the house, as well as photographs alongside. Also, without promopt, Mathew was kind enough to sumerise the key points of the report for us, and supplied us with helpful links and information related to some problems that he discovered. This was really helpful due to how busy we were at that period of time, and it made the next steps of our house move easier. Truly couldn't have asked for more, the whole experience really beat out my expectations.

17 January 2023
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Reviews like this make my job worthwhile. Thank you so much for such a kind review Ben. :)

Rated 5 out of 5 stars

I cannot recommend Swift Home Surveys enough

I cannot recommend Swift Home Surveys enough. Matthew, who provided the survey, was very professional and extremely helpful and friendly and was very prompt in all correspondence (both by email and telephone). The survey report was provided the same day and although detailed was easy to understand using the red, green and amber system. Matthew promptly answered any queries I had and in layman’s terms. Lots of helpful photos. Very competitive price. Would highly recommend. Thank you Matthew.

12 January 2023
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for such a wonderful review. I wish you all the best in your new home :)

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Mathew was quick responding to my initial enquiry, extremely helpful explaining the process with prompt replies to any of my queries throughout. He produced a very detailed report including lots of photographs which was returned on same day as the survey.
Very impressed with Mathew’s professionalism and efficiency and I would have no hesitation recommending him.

6 December 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you very much for your kind review. All the best in your new home :)

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! Refreshing to deal with a company that put's the customer at the heart of everything they do.

19 November 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your review :)

Rated 5 out of 5 stars

Excellent service

Excellent service, with lots of detail. Report returned on the same day as the survey. Very impressed. Would happily recommend.

8 November 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you very much for your review.

Rated 5 out of 5 stars

Excellent service. Highly recommend!

Mathew is incredibly quick to respond to queries, the survey was very comprehensive and we were sent hundreds of photo’s to accompany the report. Price is very competitive. We highly recommend the company!

9 November 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you very much for your review Jen :)

Rated 5 out of 5 stars

Absolutely excellent in every aspect.

Absolutely excellent in every aspect.
Professional advice. Fast response. Reasonable price.
Highly recommend their service with no doubt.

8 November 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your review!

Rated 5 out of 5 stars

A thorough survey with copious photographs

A thorough survey with copious photographs and very quick turnaround - I had the report on the same day as the survey. Also a good price.

26 October 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you very much for taking the time to leave a review Adam.

Rated 5 out of 5 stars

Very comprehensive

I was very impressed with Swift Home Surveys. Mathew did a very comprehensive Level 2 Home buyer report for us, complete with a host of useful photographs. It was very well priced compared to the other quotes we received, and undertaken very promptly.

5 October 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you for taking the time to leave a positive review. Much appreciated :)

Rated 5 out of 5 stars

First time buyer

Being a first time buyer, I don’t really have any experience in what to look out for. I spoke with Mathew and he walked me through the process and levels of what the survey offers. After the survey was completed, the report turn over was brilliant! Survey was done Monday morning & I had the report same day in the evening.

I obviously had some questions about the survey as again, no real experience and Mathew was really helpful in answering them and advising me next steps to take.

Would highly recommend 👍

12 September 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your kind review Josh. All the best in your first home! :)

Rated 5 out of 5 stars

Excellent service overall from Swift

Excellent service overall from Swift, fast, efficient & fairly priced. Couldn’t recommend them more

5 September 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your positive review Rico.

Rated 5 out of 5 stars

Mathew was so helpful and prompt with…

Mathew was so helpful and prompt with his work that made things so much easier and better for us while purchasing a new property.

Thank you!!!

17 August 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your kind review Annarita.

Rated 5 out of 5 stars

Prompt and professional

Mathew made the entire process straightforward, from start to finish. Very much appreciate the promptness and professionalism - made things much easier!

5 August 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your review Lyndsey :)

Rated 5 out of 5 stars

Great service

The service we received from Swift Home Surveys was excellent. As scheduled, Mathew surveyed a property for us on what turned out to be the hottest day on record. As promised, we received the report and a valuation the following day. The format was well presented and the content was detailed but easy to follow. It also included a large number of coloured photos to highlight the points mentioned. Mathew also
courteously answered my follow-up questions clearly a few days later. All-in-all, we are very happy with his service and would not hesitate to engage him again.

28 July 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thanks you so much for such amazing feedback

Rated 5 out of 5 stars

Really great experience dealing with…

Really great experience dealing with Mathew. His responses were really quick, and he offered extra support even after my surveys were completed.
Very impressed and highly recommend.

20 July 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent and fast service

Excellent and fast service - We had a RICS level 2 survey which was thorough and came with lots of helpful pictures to explain each part of the survey. Mathew replied back to all my queries promptly and was very helpful throughout the process.

Thanks very much!!

8 July 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your kind and positive review Rachel :)

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very professional and competitive. Very detailed report and couldn’t thank them enough.

10 June 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much for your review Louisa.

Rated 5 out of 5 stars

Quick, friendly service for a house survey

I used swift home surveys for a RICS level 2 survey on a potential house purchase. Mathew the surveyor responded quickly to my initial queries, provided a reasonable quote and performed the survey in a competitive timescale. The survey came back very quickly and was clear and extensive and included many supporting photographs. The surveyor was available to answer any of my queries. Overall I received a friendly, quickly service and based on my experience I would recommend this company.

6 June 2022
Unprompted review
Swift Home Surveys and Valuations logo

Reply from Swift Home Surveys and Valuations

Thank you so much Alison.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look