I ordered a board with next day delivery. The board arrived a few days late and as a last minute gift I no longer needed. I was never send a email confirmation of the order but on the website it sta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a board for my daughter for Christmas and on christmas day she was thrown off it as it stopped instantly after being charged as instructed. I contacted the website within the 30 days and h... See more
Company replied
Helped me choose the best Hoverboard for my son without ever being annoyed by my often silly questions! I felt like Moss from Hoverboard Pro always went above and beyond, educating me and giving me go... See more
Great support when enquiring about the hoverboard. Questions were asked on the chat and everything was answered over and above my expectations. Great service. All parts arrived speedily following or... See more
Company details
Information provided by various external sources
A British Hoverboard shop selling the UK's finest Hoverboards for sale. Swegways made from British design. SAFE compliant. Free delivery & 1-year warranty.
Contact info
Unit 71, Burley Hill House, Burley Road, LS4 2PU, Leeds, United Kingdom
- 01133202299
- info@hoverboard-pro.co.uk
- swegway-pro.co.uk
3.0
Average
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't recommend these guys more!
Can't recommend these guys more!! Was let down by another website and needed the board urgently for my sons birthday. Called them up and spoke to a fella called Dave who arranged a special saturday delivery in time for his birthday. Segway arrived on saturday no problems, son loves it and i got to say these things are brilliant. A*****
17 July 2017
Unprompted review
Great service!
I bought 2 Segway's from Swegway-pro. One was perfect and the wasn't working properly, I contacted them and the emailed a return slip free of charge straight away. Was easy to return and another received today working well. Definitely recommend this company. Great service!
3 July 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your kind feedback Nicole. We're really glad that you're happy with our service and we'll remain at your disposal should you require anything else. Best Wishes, MA.
Highly recommended
Highly recommended! Amazing service, look forward to buy products from this trusted company again.
19 June 2017
Unprompted review
So far so good
So far so good! Quick delivery good items ! The best of all you speak to a person who knows evrything about the order . Would highly recommend to all . Will be back
16 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your kind feedback Paul. You are always welcome; we hope to speak to you again and we'll always be here to help. Best Wishes, MA.
Very happy with the Segway
Very happy with the Segway. Thank you for such good service and speedy delivery
11 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you Becky for your kind feedback. We're glad you're happy with our UK Swegway and Hoverboard service. Don't forget to refer us to friends and family!
Great Product, Great Service
Great product, excellent customer service. Big thanks to Moss for going above and beyond - would definitely recommend
11 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your very kind feedback Danny, we're glad you're happy with our UK Swegway and Hoverboard service. Don't forget to refer us to friends and family!
excellent product and excellent service …
excellent product and excellent service would highly recommend A*
10 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your kind feedback Lisa, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Reply from HOVERBOARD-PRO
Thank you for your kind feedback Dean, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Reply from HOVERBOARD-PRO
Thank you for your kind feedback Ghassan, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Great online vendor
Great online vendor. Bought a swegway here a few months ago for my sons birthday. Another vendor let us down and weren't able to deliver meaning my son almost had a birthday without a gift. I called swegway pro and they went above and beyond to make sure the item was delivered in time for my son. We couldn't be happier with their service.
9 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Yasser, we're glad you're happy with our UK Swegway and service. Our next day delivery for all UK Swegways and Hoverboards are always helpful in times of need. Don't forget to refer us to friends and family ;)
Reply from HOVERBOARD-PRO
Thank you for your feedback Paige, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Great company and customer service.
Great company and customer service.
Always happy to help! Keep it up guys!
8 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Nath, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Great Products and Great Service
Great customer service when enquiring about their products and the delivery. I purchased one of their newer models and also got the hover kart accessory - couldn't be happier with either!
8 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Aaron, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Bought this Segway for my 7 year old …
Bought this Segway for my 7 year old brother and he absolutely loves it! Brilliantly designed excellent product!
Great customer service too! Thank you
8 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Selina, we're glad that you're happy with our UK Swegway and service. We're even more glad that you're 7 year old brother loves his Hoverboard. Don't forget to refer us to friends and family!
Excellent customer service and super …
Excellent customer service and super fast delivery. They really do go the extra mile!
8 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Nura, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Great and smooth service A+
8 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Aziz, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Reply from HOVERBOARD-PRO
Thank you for your feedback Alan, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Reply from HOVERBOARD-PRO
Thank you for your feedback Laila, we're glad you're happy with our UK Swegway and service. Don't forget to refer us to friends and family!
Highly recommend
Ordered the swegway online, answered queries quickly, speedy delivery, very happy with the swegway - highly recommend
7 June 2017
Unprompted review
Reply from HOVERBOARD-PRO
Thank you for your feedback Bilal, we're glad you're happy with our Hoverboard product and service. Don't forget to refer our service to friends and family!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.