Placed an order which never arrived. When I emailed asking where was my order was I was told I had been refused.... such a rude reply. Don't use this company. Didn't want to give even 1 star but had... See more
Company replied
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See what reviewers are saying
Very responsive on the initial order, but not great communication about some important specifics. I inquired several times about the possibility of a rectangular cookie, a question that was not answer... See more
Company replied
Brilliant sweet shop love buying my sweets from here. Pick and mix product line is huge never get bored as so many to choose from and always increasing variety. Customer service is excellent too alway... See more
The delivery arrived after 1 hour. Instead of a milkshake, I got milk. Real natural milk with dyes. No traces of ice cream inside. And one portion of that milk is 5 pounds. You can calculate for yours... See more
Company replied
Company details
Written by the company
Huge range of pick n mix & imported treats delivered nationwide!
Contact info
Bexhill , United Kingdom
- sweettoothtreats.shop
2.0
Poor
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!!!
Amazing company and people!! So so kind and helpful! Very understanding aswell.
I no longer buy sweets from the shops always save my money and go to sweet tooth 🥰
17 March 2022
absolutely love their sweets so much
17 March 2022
I only found out about this company…
I only found out about this company last week and have already placed 2 orders. It's easy to order online and delivery is brilliant. The sweets come completely sealed (which I love) and are absolutely scrummy!!! The only downfall was I hid my sweets in my secret place..... that obviously wasn't that secret, as caught my kids chomping their way through them, haha!!!
12 March 2022
Reply from Sweettooth
Hey Debbie!
Thank you for taking the time to leave such a lovely review for us!
Sounds like it’s time to up the hiding place..maybe add a lock just incase!
Reliable and sweet!
I LOVE SweetTooth Treats!
Always reliable, yummy sweets and a nice mix of pic n mix. Would defo recommend them to everyone!
9 March 2022
Reply from Sweettooth
Hey Lora!
Thank you so much for taking the time out to leave us such a kind review! Really pleased to read such positive comments!
Highly recommend!!
Highly recommend buying from here! I bought the 1kg build your own and couldn’t be more pleased with what i got. would definitely buy again!
3 March 2022
Reply from Sweettooth
Hey Ashton!
Thank you so much for taking the time out to leave us such a lovely review! We’re glad to read you enjoyed the build your own option!
Reply from Sweettooth
Hey Louise!
Thank you so much for taking the time out to leave us such a lovely review, we really appreciate your comments!
5 Star Sweet Company
Great sweet company that always goes above and beyond for their customers! Always provides the best and reliable service! I been grabbing my sweet treats from Sweet Tooth Treats for a while now and never disappointed! Great sweet selection and amazing quality too! Thank you for your great service as always!
27 February 2022
Unprompted review
Reply from Sweettooth
Hey Cemaliye!
Thank you so much for taking the time out to leave us an absolutely amazing review! We appreciate your repeat business with us! Hope to see you soon!
Reply from Sweettooth
Hey Matthew!
Thank you so much for taking the time out to leave us such a lovely review!
Good amount for the price ,amazing…
Good amount for the price ,amazing taste and quick service
15 February 2022
Reply from Sweettooth
Hey Catherine!
Thank you so much for taking the time out to leave us such a lovely review!
Really glad to see you had a great all round experience!
Reply from Sweettooth
Hey Lauren!
Thank you so much for taking the time out to leave us such a lovely review!
Pleased to hear you were happy with the service and speed of delivery!
Amazing..
Amazing quick service, a wide selection to chose from. I love being able to pick what goes in my pouches with the build your own option
13 February 2022
Reply from Sweettooth
Hey Victoria!
Thank you so much for taking the time out to leave us such a lovely review!
Really glad you enjoy the build your own options!
Reply from Sweettooth
Thank you for a lovely review Yvonne!
Reply from Sweettooth
Thank you for a lovely review Holly, hope you enjoyed the valentines mix!
Incredible service
Incredible service! I didn’t even read that if you live local you get next day delivery, I wasn’t in to receive the order and they were so polite in letting me know and asking how to leave my items.. couldn’t recommend enough. Amazing!
8 February 2022
Reply from Sweettooth
Thank you for taking the time to leave such a lovely review Chloe!
Apologies for the random phone call, we just didn’t want to miss you and delay getting them to you :)
Highly recommend
Fantastic selection of sweets and delivered very quickly, would highly recommend
5 February 2022
Reply from Sweettooth
Thank you for taking the time to leave such a lovely review Emma! Really glad you were happy with the product & quick delivery!
Amazing service and very friendly fast…
Amazing service and very friendly fast delivery and when they didn’t have a sweet in stock they emailed and asked me if i wanted a similar sweet would 100000000% recommended to everyone.
4 February 2022
Reply from Sweettooth
Thank you for taking the time to leave this review Chris! I hope you enjoyed the different sweet, your original is back in stock, we’ll make sure to include it as an extra on your next order for you!
5 stars ALWAYS
These are the most amazing sweets, I don’t order often, but when I do, I’m always so happy with my order & how our order has gone!
3 February 2022
Reply from Sweettooth
Thank you for taking the time to leave such a lovely review Kayley! Really glad to hear you’ve always been happy when ordering!
I love the sweets
I love the sweets and I hope my girlfriend loves the sweets on her birthday
27 January 2022
Reply from Sweettooth
Thank you for your review Ethan! We hope your girlfriend enjoys the presents you got here!
Dangerously good!
This is the best sweet delivery company I’ve ever ordered from. Knowing I’m helping a small shop is a bonus, as is supporting a female-founded business, but mostly it’s the fab sweets, impeccable service and free delivery. The sweets are of such high quality and there is a such a vast range, I always end up massively over ordering. Many a diet has been broken by these sweets. Order at your own risk…! I especially recommend the rainbow range; I’m totally addicted to “bursting with blue”. And the build your own bags - it’s so hard to choose which sweets to include. And I’m a sucker for literally any of the themed bags too. Good luck picking!
27 January 2022
Unprompted review
Reply from Sweettooth
Thank you for such a lovely review Emma! A part of me is sorry that I’m responsible for those ruined diets but also so pleased with your love of our product and brand!
Glad you love the themed bags too, there’s 2 new ones arriving soon that I’m sure you’re going to love!
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