My sister in law just received her amazing Lindor and Ferrero bouquet and she loves it . Perfectly packaged ..on time ...just lovely I'm definitely ordering from here again. Customer service excellen... See more
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I brought my sons a chocolate bouquet each for my eldest starting school! They were both thrilled with them (a whole load of chocolate what child wouldn't be!) they came well packaged and beautifully... See more
Company replied
I needed a thank you gift for a gentlemen who designed and hand-made our preschool a mud kitchen - girls are easy to buy for; flowers, wine, smellies etc - men not so much 🙄 I ordered a Dads and lads... See more
Company replied
My nephew loved his kinder bouquet so much I've just ordered another for his little brother. Beautifully presented, really impressed and quite a unique gift idea. I'll definitely be shopping here more... See more
Company replied
Company details
Written by the company
Our unique Sweetie Bouquets are beauituful luxury hampers full of all of your favourite chocolates & candy, carefully prepared by hand and literally perfect for any occasion. We offer FREE personalisation & FREE UK delivery, as well as Next Day, Saturday & Sunday delivery options too.
Contact info
3 Kelvin Road, Manor Trading Estate, SS7 4QB, Benfleet, United Kingdom
- 03333 449 121
- sweetie-bouquets.co.uk
4.6
Excellent
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I brought my sons a chocolate bouquet …
I brought my sons a chocolate bouquet each for my eldest starting school! They were both thrilled with them (a whole load of chocolate what child wouldn't be!) they came well packaged and beautifully done! My only criticism is where they attach the sticks I assume they use a hot glue gun which slightly melts the chocolate inside so some milk buttons were melted together! But wouldn't stop me buying more! Thank you! X
13 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Hi Dominique, thanks so much for your lovely comments and sorry some of the buttons were a bit melted. You're absolutely right, we actually use special cool melt glue sticks, which although still warm, with a bit of restraint won't usually melt the chocolate. Sounds like we may have got a bit carried away with some of the milkybar buttons on this occasion 😁, but glad it didn't put anyone off. Looking forward to seeing you again soon. x
Very Pleased
Prompt delivery and well packaged to avoid damage. Beautifully presented and the person it was a gift for loved it
12 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thanks Sharon for your lovely comments and really pleased to hear the recipient loved it. Hopefully see you again soon.
An impeccable service
An impeccable service, wonderful bouquet. Could not be more thrilled! Thanks so much for everything and your help.
12 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
You are very welcome!! So pleased we could help. Thanks so much for your lovely review.
when the Kinder sweets came that I had …
when the Kinder sweets came that I had ordered, I was absolutely over the
moon at the bouquet it was in. The person I have bought it for will be delighted. Thank You so much, brilliant idea.
Carla
8 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thanks so much for your lovely review, you are very welcome and looking forward to seeing you again soon.
Quick service
Quick service
Good presentation
Friend was very impressed with gift
7 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your review, we're really pleased your friend liked it and look forward to seeing you again soon.
Great gifts and amazing service
Great gifts and amazing service. Highly Recommend!
5 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're really pleased you liked it and look forward to seeing you again soon.
Excellent product and first class …
Excellent product and first class delivery time
3 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're really pleased you liked it and look forward to seeing you again soon.
Great bouquet of chocolate
Great bouquet of chocolate! Makes a perfect gift!
2 September 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're really pleased you liked it and look forward to seeing you again soon.
5+ Stars, excellent customer service!
Where do I start!, Brilliant gift idea, excellent value for money and amazingly fast turn around on orders, cannot recommend this company enough! Superb quality and a pleasure to deal with, will be ordering again soon! Thanks for everything!
30 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thanks so much for your lovely review, you are very welcome and looking forward to seeing you again soon.
Birthday treats😋🍫🍫🍫
This is my second purchase from Sweetie Bouquets, this one is for my Son's birthday.
A great looking, well packaged Galaxy chocolate gift that I know he'll love (my first one was Cadbury's)😊
There are lots of lovely choices to pick from and ordering is very quick and easy👍🏻
You're kept up to date with your order and delivery all the way to your door, the gift always arrives in perfect condition and is very well packaged👌🏻
I couldn't be happier with my gift and would certainly recommend Sweetie Bouquets😋
I know my Son will be very happy🍫🍫🍫
17 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thanks for such a great review, it really does help us to know we're on the right track. Lokk forward to seeing you again soon.
Chocolate bouquet
E-mailed the company and had a really quick reply, so ordered a chocolate bouquet. It arrived really quickly and is lovely. I am thrilled with it. My friend will love it for her birthday
17 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're really pleased you liked it and look forward to seeing you again soon.
Amazing!
The customer service I spoke too on Facebook were amazing and very helpful. I got free delivery which came quickly. My boyfriend really enjoyed it ❤️
16 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're really pleased you liked our service and look forward to seeing you again soon.
Fantastic my partner loved it thankyou
13 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're really pleased your partner loved it and look forward to seeing you again soon.
highly recommend!
Can't fault the chocolate bouquet I ordered for my boyfriends birthday... it was a surprise delivered to his work. Thank you!
12 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review and we look forward to seeing you again soon.
Excellent service
Bought for my niece for passing her exams, she was delighted with it. Easy to order, quick and efficient delivery and a fabulous product - would not hesitate to order again.
12 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much for your lovely review, we're thrilled your Niece liked it and well done to her for passing her exams!! Look forward to seeing you again soon.
Reply from Sweetie Bouquets Limited
Thank you so much for sharing your lovely comments, we're thrilled your friend loved her Sweetie Bouquet and look forward to seeing you again soon.
Great customer service
Great customer service, and the chocolate bouquets are amazing :)
7 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thank you so much!! Thrilled you like your Chocolate Bouquet and look forward to seeing you again soon.
Arrived in a very bashed up condition!
Hi,
I received my Cadbury bouquet today in the post. I ordered this Friday so the delivery was nice and quick however when it arrived the box was all bashed in so I was immediately worried about the state of the bouquet inside (especially as it has handle with care stickers all over it). When I opened it all of the chocolates at the back were bent in half, I believe this is because the box it arrived in was too small for it, I had trouble even pulling it out of the box. It is a real disappointment as this is a present for someone and I do not like handing over shoddy goods.
I will think twice before ordering from you again as there are plenty of other chocolate bouquet companies on the market.
I can provide photo evidence if needed.
2 August 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Hi Aisleen, I'm very sorry to hear that your bouquet arrived damaged today. So please, please do get in touch and let us put this right for you, the sooner you contact us the quicker we can send a replacement, we would never expect anyone to make do with damaged goods, but you must contact us (directly, not through Trust Pilot) for us to help you.
I appreciate your comments regarding how quickly we delivered your item and the fact that we clearly mark all of packages as either Fragile or Handle with care. We do as you describe pack our items very snugly which is actually good packing practice, as it eliminates movement which is the most common cause of damage in transit.
I suspect the fact the box was crushed led to the difficulty you had removing the bouquet, as they would would usually slide in and out quite easily.
Although extremely rare for us, realistically there are some instances in transit we cannot practically prevent. This is why we are always ready and waiting to collect and replace any items that arrive worst for wear.
Finally, we work really hard towards a perfect score on Trust Pilot which simply means offering excellent service and although this time it appears as though your review was actually more targeted at our Courier than us, I would love the opportunity to help you with this issue and provide the service you paid for which we are so very proud of, including where necessary an excellent replacement service.
I very much look forward to hearing from you.
Excellent service
Excellent service, good choice available. Bought as a thank you to my daughter instead of flowers as she suffers with hay fever, this was a better alternative.
29 July 2017
Unprompted review
Reply from Sweetie Bouquets Limited
Thanks for such a great review! Hope to see you again soon.
I ordered this for my fathers birthday …
I ordered this for my fathers birthday & the service was amazing. The bouquet was great. I ordered a extra large Maltesers bouquet and it was ram jammed with maltesers. I think my Dad might be sick of them by the time he's worked his way through it!
20 July 2017
Unprompted review
Reply from Sweetie Bouquets Limited
You can never get sick of Maltesers! Believe me I've tried 😉. Thanks so much for your lovely review, we really do love to hear when people are happy with our sweetie bouquets and lets us know we're on the right track. Hope to see you again soon.
https://sweetie-bouquets.co.uk/product/maltesers-chocolate-bouquet/
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