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Swapped.com Reviews 2,750

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

There was no follow up on the wallet funding .... Instant cash was deposited into my wallet..plus when you don't understand be sure to ask and their response was immediate.

Company replied

Rated 5 out of 5 stars

I started using Swapped literally two days ago, and so far I’m really impressed. As far as I’m concerned, there’s almost nobody on the market who can compete with their transaction speed and low... See more

Company replied

Rated 5 out of 5 stars

Well, as a first-timer, I was a bit skeptical about using Swapped, but I continued to make a transaction. It was completed in less than two minutes. It was quite simple and straightforward too; someho... See more

Company replied

Rated 5 out of 5 stars

Quick response On point, however there was some issue, it was it doesn't support my location but it doesn't highlight that instead kept loading so i reached for support got the required info quick... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Swapped.com is trusted by over 2M+ users as a reliable, secure, and easy way to buy cryptocurrency. With a focus on customer satisfaction, we’re proud to offer 24/7 live support, ensuring there’s always someone available to help with any questions or issues. We have the lowest fees in the market, making crypto more affordable for everyone. Our transactions are quick and seamless; as soon as we receive your payment, your cryptocurrency is sent directly to your wallet within seconds. You can trust that your funds are secure, as we never hold your crypto - everything goes straight to your wallet for maximum safety. Swapped.com operates globally, supporting users in 150+ countries. Swapped is regulated by AUSTRAC Australia, Fintrac Canada, the Financial Supervisory Authority of Norway, and the Financial Supervisory Authority of Denmark.


Contact info

Crypto made simple

Buy cryptocurrency with your favorite payment method.

You should know

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

It's a great system

It's a great system, I hope it reaches even better places.

15 February 2026
Unprompted review
Swapped.com logo

Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Jake from Swapped

Rated 5 out of 5 stars
Swapped.com logo

Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Jake from Swapped

Rated 5 out of 5 stars

Wao i haven't make a crypto deposit on…

Wao i haven't make a crypto deposit on my stake game wallet before, am scared of scam
But swapped.com, is very trusted and reliable
Swapped the best answer to all crypto deposit and withdrawal 💚💚💚💚🫡🫡🫡🫡

12 February 2026
Unprompted review
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Reply from Swapped.com

Hey Nwaogu, thanks a lot for your review! We're really glad to hear that you've had a great experience using Swapped. We hope to see you again in the future!

-Sam from Swapped

Rated 1 out of 5 stars
Swapped.com logo

Reply from Swapped.com

Hey, we're sorry to hear that you're facing issues making card payments.

To investigate this, can you please contact our 24/7 live support team via swapped.com, or email support@swapped.com?

Looking at the email provided against this review, your last attempt was in August 2025 and this failed as the payment wasn't authorised by the cardholder at the time.

-Sam from Swapped

Rated 5 out of 5 stars

Works as expected, solid service

It just works

7 February 2026
Unprompted review
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Reply from Swapped.com

Hey Julian, we're really happy to hear that you've had a great experience using Swapped. Thanks a lot for your review!

-Sam from Swapped

Rated 3 out of 5 stars

Your Swapped is crazy expensive fees

Your Swapped is crazy expensive fees, when you withdrawal. Bybit is much better and very low fees.

Amount 268.03 USD ( I buy USDT)
Crypto price 1.02 USD
Provider fee 27.51 USD
Network fee 2.42 USD

= Totally 236 $ receive

Please you must delete fees " crypto price & network fee" from swapped.

10 February 2026
Unprompted review
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Reply from Swapped.com

Hey Göteborg, we're sorry that you're unhappy with the fees that we offer.

While the fees might be more than what's on offer from exchanges, we offer the most competitive fees in the cryptocurrency on ramping space and we're also looking to lower fees wherever possible.

The provider fee is high as you've chosen a payment method with a 10% payment processing fee, which is much higher than other payment methods such as credit card (1.75%) or EUR bank transfer (0.5%).

The network fee can also be reduced by choosing a coin on a much cheaper network, such as Solana, XRP or Litecoin.

Please note that both of these fees do not benefit Swapped in any way, we are simply passing over the cost that we have to pay the payment provider, and the fee we have to pay to send the crypto payment, over to the customer.

-Sam from Swapped

Rated 5 out of 5 stars

easy as blinking your eyes

easy as blinking your eyes. Best site to swapped coins!

8 February 2026
Unprompted review
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Reply from Swapped.com

Hey there, thanks a lot for your review! We're really glad to hear that you've had a great experience using Swapped.

-Gustavo from Swapped

Rated 5 out of 5 stars

Got a issue

Got a issue, fail value while exchange fiat/crypto, resolve in 10 min. Perfect, good job guys ( and the guy was in charge Sam )

5 February 2026
Unprompted review
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Reply from Swapped.com

Hey Alexis, thanks a lot for your review! We apologise for the issue that you faced, but we're glad you were able to use our 24/7 live support team to resolve this quickly and easily.

-Sam from Swapped

Rated 5 out of 5 stars

Easy transaction process

5 February 2026
Unprompted review
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Reply from Swapped.com

Hey Okewande, we're really happy to hear that you Swapped easy to use as this is the exact experience we always wish to offer to customers. Thanks a lot for your review!

-Sam from Swapped

Rated 4 out of 5 stars

It was very fast compared to other…

It was very fast compared to other payment system I used, much less steps, I did not need to give my ID, face mapping and all sort of information.
It did fail the first time I used it though, but maybe it was the connection with the platform.

4 February 2026
Unprompted review
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Reply from Swapped.com

Hey Adrien, thanks for your review! We're sorry to hear about the issue you faced when completing a liveness check. For future reference, if you face any issues, we have a 24/7 live support team that you can always reach out to.

-Sam from Swapped

Rated 5 out of 5 stars

Good and quick services

Good and quick services

3 February 2026
Unprompted review
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Reply from Swapped.com

Hey Tristian, we're really happy to hear that you had a great experience using Swapped. We hope to see you on Swapped again soon, and thanks a lot for your review!

-Sam from Swapped

Rated 5 out of 5 stars

Best gaming app

Best gaming app

3 February 2026
Unprompted review
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Reply from Swapped.com

Hey Pratik, thanks a lot for your review! We really appreciate it.

-Sam from Swapped

Rated 4 out of 5 stars

Good service

Good service

1 February 2026
Unprompted review
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Reply from Swapped.com

Hey there,

Thanks a lot for your review!
We're thrilled to hear that you had a smooth and reliable experience using Swapped. We hope to see you on Swapped again in the future!

-Ivan from Swapped

Rated 5 out of 5 stars

Trustworthy swap that is fast and easy…

Trustworthy swap that is fast and easy to use.

26 January 2026
Unprompted review
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Reply from Swapped.com

Hey Daniel, we're really happy to hear that you've had a great experience using Swapped. Thanks a lot for your review here!

-Sam from Swapped

Rated 5 out of 5 stars

Easy and great customer service

Easy and great customer service

9 June 2025
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Reply from Swapped.com

Hey Kimberly, thanks a lot for your review! We're really glad to hear that you had a great experience using Swapped. We hope to see you on Swapped again soon.

-Sam from Swapped

Rated 1 out of 5 stars

scam scam scam scam scam scam scam scam…

scam scam scam scam scam scam scam scam scam scam scam,

31 January 2026
Unprompted review
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Reply from Swapped.com

Hey Fahmi, can you share more information about what happened so we can investigate?

Swapped has been operating for many years and processes thousands of transactions daily. We are also fully regulated and you can view more details about that here: https://help.swapped.com/en/articles/9528075-how-is-swapped-regulated

-Sam from Swapped

Rated 2 out of 5 stars

I am very sad because I did not know…

I am very sad because I did not know this website required documents and age verification. I am still 18 years old and under and failed to get my crypto but my money has been verified. Hi developer,Can you send me back the RM38 (maybe in 9 dollars, but even if it's the equivalent, I still want my money back), it's forbidden for other users over the age.
Anyone who reads the reply from the admin should never believe it!!

30 January 2026
Unprompted review
Swapped.com logo

Reply from Swapped.com

Hello

As we told you in the chat, your refund request was forwarded to the payment provider. We have been in touch with you for hours now, please check the chat.

-Martin from Swapped

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