The training One and Done and modification and specific work out videos are great. It is helpful that the warm up and flow are built into each. The trainers seem excellent. The modifications are reall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Not entirely sure how this all works and the website is a bit daunting. Meeting soon with a coach hoping to get things explained better but still hopeful I made the right decision to join today! Als... See more
Company replied
The app is difficult to navigate. I can’t find one of the included items (green smoothies) The workout order in the app does not match the order listed in the manual. The advertisement was misleadi... See more
Company replied
I'm very happy with the Svelte training One and Done program. I think that's going to be enough for me to continue making progress I only need to lose a few pounds and make myself keep moving so this... See more
Company replied
Company details
Written by the company
Svelte Media strives to help customers improve their mind, body, and overall lives through a complete health transformation. The Svelte community supports each other in achieving their health and fitness goals of becoming the best version of themselves.
Contact info
460 Jupiter Lane, 33408, Juno Beach, United States
- support@sveltetraining.com
- sveltetraining.com
3.4
Average
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first ever coaching session-Coach Patrick
I’m new here & met with Coach Patrick today. He was easy to communicate with. He answered my questions & I even had an Ah Ha moment so to speak. He was informative & encouraging. Ordered some supplements & excited to start them. I am feeling positive & very impressed thus far.
18 April 2026
Reply from Sveltetraining
We're happy to hear that your initial experience was so positive! It's great that you found the information helpful and encouraging, and we appreciate your feedback. We wish you all the best as you begin.
Love,
Svelte team
DO NOT GIVE THEM YOUR CREDIT CARD INFO.
This is very misleading. I thought I was paying only $31.10 to check it out. That is the only order confirmation I ever received, but I just realized they've been charging the credit card I used an additional $52.55 monthly for 3 months. I have been receiving multiple emails a day, but not one mentioned this additional charge. This is a scam.
18 April 2026
Unprompted review
Reply from Sveltetraining
Hello,. Lori. Thank you for sharing your experience—we’re really sorry for the confusion and frustration this has caused. 💛
We want to assure you that we are not a scam. Our main program is a one-time payment, and if that’s all you choose, there should be no further charges. To avoid confusion, we also use a two-step verification process before adding anything to your dashboard.
In some cases, additional features or programs may be selected during checkout. These are completely optional and are offered because we understand that weight loss is not one-size-fits-all—many members choose extra tools to better support their individual goals. That said, we understand how this may not have been clear, and we sincerely apologize for that.
We’d really like to look into your account, cancel anything active, and assist with resolving the charges. Please contact us at support@sveltetraining.com
with your purchase details so we can help you right away.
Thank you again for your feedback—we’re here to support you and make this right. 💛
-Svelte team
Have only just started but demos are…
Have only just started but demos are clear. I can feel the stretching in my body. Lots of variety!
18 April 2026
Reply from Sveltetraining
We're happy to hear that you're enjoying the demos and feeling the stretch! It's great to know you appreciate the variety we offer. Thanks for your feedback!
Love,
Svelte team
Why are you still charging me I was…
Why are you still charging me I was supposed to just gets 1 time charge of 24$ then I get a charge for 60 some than another charge next month for another 52,55 stop changing me cancel everything this is ridiculous
19 February 2026
Reply from Sveltetraining
Hi, Marybeth.
We’re sorry to hear about your frustration. We want to assure you that we are not a scam, and in an effort to avoid confusion, we have a two-step verification process for adding the program to your dashboard. However, we understand how this may have been unclear, and we truly apologize for any inconvenience. Our team is here to help make this right—please reach out to us at support@sveltetraining.com, and we’ll be happy to assist you in accessing everything you need.
-Svelte team
Great customer service…
I actually purchased one and done several years ago and didn't use it regularly. Everyone has been supportive and helpful when I haven't been able to log in and I appreciate the great customer service. I can fit the program in my schedule and the exercises even if only 7 minutes have definitely been working and I love the fun exercises.
17 April 2026
Reply from Sveltetraining
We're happy to hear that you've had a positive experience with our customer service! We appreciate your feedback on the program and are so glad the exercises fit into your schedule and are working for you.
Love,
Svelte team
I love the one and done exercises
I love the one and done exercises. I am at the beginner level, and going at my own pace. I am 70 years young and haven't exercised for a while. This is a great way to get back into moving if you haven't in a while.
17 April 2026
Reply from Sveltetraining
We're happy to hear that you are enjoying the exercises and progressing at your own pace! It's wonderful you've found a great way to get back into moving. Thank you for sharing your positive experience.
Love,
Svelte team
Good program but…
I really like the One and Done programme I bought but the emails trying to persuade me to make further purchases are incessant. Sometimes multiple emails a day. It’s too much!
16 April 2026
Reply from Sveltetraining
Hello! Thank you so much for your feedback—we really appreciate you sharing your experience. 💛
We’re so glad to hear that you’re enjoying the One & Done program! At the same time, we’re very sorry to hear that the emails have felt overwhelming. We completely understand how receiving multiple messages a day can be too much.
You can unsubscribe at any time using the link at the bottom of our emails, or feel free to reach out to us directly and we’ll be happy to adjust your preferences for you.
Thank you again for your honesty—it truly helps us improve. 💛
Love,
Svelte team
Reply from Sveltetraining
We're happy our platform is easy to use and supportive for you. Thank you for your feedback!
Love,
Svelte team
Easy to sign up
One and done was easy to purchase and to start to use, demo and then do!
16 April 2026
Reply from Sveltetraining
We're happy that purchasing and starting to use the program was easy. Thank you for your positive feedback; we appreciate it!
Love,
Svelte team
I was charged for other products that I…
I was charged for other products that I did not order. I would like to cancel my subscription for my free 30 day trial.
31 March 2026
Reply from Sveltetraining
Hello, Marlene. Thank you for bringing this to our attention—we’re really sorry for the confusion and frustration this has caused. 💛
We understand your concern about being charged for products you didn’t intend to order, and we’d like to reassure you that any additional items or subscriptions are optional and require confirmation during checkout. We will have someone from the team to call you today.
We’re here to help get this resolved for you as quickly as possible. 💛
-Svelte team
More upright exercise and less product suggestions.
Exercise is great. The option to skip certain routines would be helpful. I can't do floor work and anything that is done upright or in a chair works for me. The number of emails seemed excessive to me. It borders on harassment. I barely started the exercise and a "coach" was trying to sell me products that would cost $1,700.
9 April 2026
Reply from Sveltetraining
We appreciate your feedback. It's good to know you find the exercise helpful. We'll consider your suggestion about skipping routines. We're sorry the number of emails felt excessive and that you received unwanted sales pitches. We'll review our communication practices.
Love,
Svelte team
The videos are clear and…
The videos are clear and straightforward. While the guidebooks are awesome too, the order of the videos doesn't match the order in the guidebook. Beyond that, the program is good!
16 April 2026
Reply from Sveltetraining
We're happy the videos are clear and straightforward for you. We appreciate your feedback about the order of the videos and guidebooks. We'll look into it! Thanks for your review.
Love,
Svelte team
Reply from Sveltetraining
Hi, Santie. Thank you for your feedback! 💛
We’re so happy to hear that you’re finding the program easy and doable—that’s exactly what we aim for!
Wishing you continued success on your journey, and we’re here whenever you need support. ✨
Love,
Svelte team
Expect disappointment and additional selling
I had thought this looked great the name sold itself to me, One and Done. Except its not just one is it, this is the basis from which they sell all other products on a daily basis into your inbox. If it really was One and Done there'd be no need for additional products to melt fat away or additional workouts etc etc. I don't know if I'll go back to this but the constant sell, sell, sell via email just put me off doing any of it because it felt like I'd been scammed.
24 March 2026
Reply from Sveltetraining
Hi, Lorraine. Thank you for sharing your honest feedback—we really appreciate it. 💛
We’re glad the concept initially resonated with you, but we’re truly sorry that the follow-up emails made the experience feel overwhelming and left you feeling this way.
We want to reassure you that we are not a scam. The One & Done program is designed to be a one-time purchase, and many customers successfully use it on its own. Any additional programs or offers you’ve seen are completely optional and are provided for those who want extra support, as we understand that weight loss isn’t one-size-fits-all.
That said, we completely understand how the volume of emails may have felt like too much, and we sincerely apologize for that. You can unsubscribe at any time, or we can help adjust your preferences.
If you’d like any help getting the most out of the core program—or if you have concerns about your account—please don’t hesitate to reach out to us at support@sveltetraining.com
. We’re here to support you.
Thank you again for your feedback—it truly helps us improve. 💛
-Svelte team
Invigorating
While I received the program immediately I was also inundated with emails and phone calls. I would also have liked actual physical DVDs. Some of the exercises are beyond my capabilities due to previous injuries. I am trying the modified versions. I am definitely sore after only 2 days.
16 April 2026
Reply from Sveltetraining
We appreciate your feedback and are glad you received the program quickly. We apologize for the volume of communications and understand the preference for physical DVDs. We're happy you're modifying exercises and experiencing results.
Love.
Svelte team
Options for every level.
I like the options given for level of capabilities. I am 74 year old . Four years post liver transplant. Ten years post knee replacement that did not go as expected. Yada yada yada. I have looked at Meredith's posts on Instagram for years and have decided why not give it a try. She is a positive, you can do it coach
15 April 2026
Reply from Sveltetraining
We appreciate you trying our program! We're happy to hear that you find the different capability levels helpful. It's wonderful you've found inspiration in the posts and decided to give it a try. We wish you the best on your journey!
Love,
Svelte team
I love the exercises and how the…
I love the exercises and how the trainers talk us through them.
I just don’t like all the texts & emails to sign up for more because it is not free & it is not appreciated.
8 April 2026
Reply from Sveltetraining
We're happy to hear that you enjoy the exercises and trainers. We apologize for the volume of promotional messages, and we appreciate your feedback.
Love.
Svelte team
Good workouts, highly annoying sales process, NOT 7 minutes!!
It's aggravating to have to wait for a ridiculously long video to place an order. Also the 3 million times repeated phrase "7 minutes a day" is complete BULL. The videos have to be individually clicked on, al different lengths, there's no figuring out how many to do, where the end is. I did 4 or 5 videos and it took about 20 minutes, skipping most of the "demo's" (which is nice to offer). I will look into it more tomorrow, but it's pretty crappy that when you're talking to people that are short on time, but committed to workout, you make a horribly confusing process. I don't even know what a full workout looks like bc 20 minutes passed and I had to stop the series of pages of videos. I don't get it. Maybe it's me, but the app seems to be poorly designed as far as accessing the workouts. Having to click on multiple videos throughout is not efficient. I hope it's user error. I welcome input!
15 April 2026
Reply from Sveltetraining
Hi! Thank you for taking the time to share such detailed feedback—we really appreciate your honesty. 💛
We’re glad to hear you like the workouts, but we’re truly sorry that the overall experience—especially the setup and messaging—felt frustrating and confusing.
We understand your concerns about the “7 minutes a day” expectation. The core workouts are designed to be short and efficient, but we can see how navigating multiple videos and demos can make it feel longer and less straightforward than intended. Your feedback about the flow and clarity is very valuable, and we’ll be sure to share this with our team to improve the user experience.
Regarding the platform, it should feel simple and easy to follow, so we’re sorry it didn’t come across that way. It’s not you—there may be a better way to guide you through a full workout sequence, and we’d be happy to help clarify that for you.
If you’re open to it, please reach out to us at support@sveltetraining.com
, and we can walk you through how to structure your workouts for a smoother experience.
Thank you again for your feedback—we’re here to support you and help make this work better for you. 💛
-Svelte team
Good experience
8 April 2026
Reply from Sveltetraining
Hi, Cynthia. Thank you for your feedback! 💛
We’re so glad to hear you had a good experience—that means a lot to us. Wishing you continued success on your journey, and we’re always here if you need any support! ✨
Love,
Svelte team
Misleading and the app is difficult to navigate.
The app is difficult to navigate.
I can’t find one of the included items (green smoothies)
The workout order in the app does not match the order listed in the manual.
The advertisement was misleading saying all you need to do for results is follow the 7 minutes a day workout but the app suggests additional workouts and diet programs to follow
14 April 2026
Reply from Sveltetraining
Hello! Thank you for your feedback—we really appreciate you sharing your experience. 💛
We’re sorry to hear that you’re finding the app difficult to navigate and that some parts feel unclear or inconsistent. That’s definitely not the experience we want for our users.
Regarding the green smoothies, they should be included within the nutrition section, but we understand they can be hard to locate—we’d be happy to guide you directly to them. We also appreciate you pointing out the mismatch between the workout order in the app and the manual, as well as the confusion around the “7 minutes a day” messaging. Your feedback is valid, and we’ll be sure to share this with our team to improve clarity and consistency.
The core workouts are designed to be short and effective, while additional workouts and nutrition guidance are optional to enhance results—but we understand how this may have come across as misleading.
If you’d like, please reach out to us at support@sveltetraining.com, and we can walk you through the app step by step to make everything easier to follow.
Thank you again for your honest feedback—we’re here to support you. 💛
-Svelte team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.