suus.es Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Watch out SUUS.es

On 17 January, I bought a pair of Rick Owens trousers from suus.es. They promise on the website that they will send the products within 48 to 72 hours, but this has not happened (they even have an error on the English website: SUUS ZAPATERIA SL undertakes to deliver the order within a maximum of 48 to 72 days, counting from the day after the order.) When I contacted them via the online form, there was no reply, so I contacted again on Thursday evening via the info address and got a nonchalant reply that they were on their way... To this day, 27 January, there is still no shipment...
I think they should make an inappropriate effort when ordering online if they want to keep up the reputation of being an avant-garde clothing store.... But maybe this nonchalant response is part of their “avant-garde”...

27 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look