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Co-owners Matt and Dan have over 15 years experience in the natural stone installation arena. They provide a design and installation service, supplying worktops for kitchens bathrooms in the south east, and also undertake full renovations. Their new showroom houses 3 fully-fitted kitchens an enviable selection of the best quality quartz, granite and marble samples. They offer no-obligation, competitive quotes and free home design surveys. They do not outsource work to subcontractors. They have invested in the latest technology so the templating manufacture of your product will be of the highest quality. Their attention to detail is second-to-none.
30 High St, BN6 9RG, Hassocks, United Kingdom
3.6
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Sussex Stoneworks fitted my kitchen worktops and I couldn’t be happier. Matt took me through the process from start to finish and was always on hand to speak to if I needed anything. The fitters were professional and did a great job installing the workshops and splash backs. Really happy with the end result - would recommend!
I had Sussex stoneworks do my work tops , it wasn’t cut correctly , presseco and flowers were an apology , then I found a chip and they tried to say it was me , why on earth would I pay all that Money to chip my work top, then the worker wouldn’t leave until he’d been tipped , as soon as tipped he’d left
Reply from Sussex Stoneworks Ltd
Thank you for taking the time to leave a review.
We take comments of this nature very seriously. However, after thoroughly checking our records, we are unable to identify any job, client, or installation that matches the details described in your review. Based on the information currently available, we do not believe that Sussex Stoneworks supplied or installed the worktops you are referring to.
In particular, the allegations regarding staff conduct are extremely concerning and not reflective of our working practices or standards. We have no record of any such incident.
To allow us to properly investigate and confirm whether this review relates to our company, we kindly ask that you contact us directly with further details, such as the installation address, approximate date of works, or the name of the kitchen company or contractor involved.
If the work was carried out by us, we would welcome the opportunity to review the matter fully. Until we receive this information, we are unable to substantiate the claims made in this review.
Kind regards,
Sussex Stoneworks Ltd
We commissioned Sussex Stoneworks to make and fit kitchen worktops in 30mm granite, with the textured surface. Following templating, the worktops were delivered and fitted ahead of schedule.
The team was very professional and took the various problems in their stride - no parking, rather small lift etc.
The worktops are beautiful and our kitchen will be amazing.
We would highly recommend Sussex Stoneworks Ltd.
I am writing this on behalf of my friend who is shaken and upset after experiencing homophobic abuse from a member of staff. My friend was walking our dog past their shop but access across the pavement was completely blocked as a member of staff had parked their rather large blue estate car across the pavement, parking illegally. He had to navigate the busy road, this has happened on more than one occasion, I too have witnessed this. When politely challenged about blocking the pavement, the member of staff was very aggressive spouting a barrage of homophobic verbal abuse, too strong and offensive to repeat on here. There is no place for hate crime in our society. No one should have to experience this kind of behaviour. This hate crime has been reported. Please consider where you spend your money, I would avoid Sussex Stoneworks in Hurstpierpoint.
Reply from Sussex Stoneworks Ltd
We are very concerned by these allegations. Sussex Stoneworks has a zero-tolerance policy towards discrimination or abusive behaviour. This matter is being investigated internally and does not reflect our company values. We encourage the individual affected to contact us directly so it can be addressed properly.
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