Surveyworld Reviews 

446
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the engaging range of topics and find the platform quite straightforward to navigate for earning extra cash. Many users mention that taking part in these daily activities is fun and provides a great variety of interesting subjects. Some reviewers were not happy with frequent disqualifications after spending considerable time answering multiple pre-survey questions. Additionally, some customers also noted that low reward payouts combined with persistent technical error messages make the process quite frustrating. People frequently mentioned that trying to access available opportunities often results in dead ends and wasted effort.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, as some reviewers find the platform easy to... See more

Website

Consumers find website to be ambiguous, with reviewers sharing sharply conflicting experiences regarding its... See more

Payment

People report ambiguous experiences with payment, as some consumers highlight successful payouts and fast... See more

Value for money

Reviewers express mixed feelings about value for money regarding the platform. While some consumers... See more

Product

Customers consistently note mixed experiences with product offerings, frequently enjoying engaging surveys... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

When accessing the surveys, the surveys which have the higher dollar amount are never available. And, when you start a survey, you may get half way through and then it tells you that you do not quali... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied



Contact info

3.3

Average

TrustScore 3.5 out of 5

446 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(446)

276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never pays

Keep going through surveys then on final page tells me I don't meet the criteria so don't get the money.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Problem sorted

Survey world have sorted my queries, very happy with prompt

25 March 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Douglas,

We checked your account and your rewards are still available in your account. You are able to redeem the £12.

Kr,
Surveyworld

Rated 1 out of 5 stars

A lot of work with little reward. Feels like a scam.

I spend 10-15 minutes trying to find a survey before I meet the criteria, and on a few occasions, after completing a lengthy survey, the survey site goes ‘down.’ Despite finishing, I don't get a reward. It feels like a scam site that gets your info without paying out. There doesn't seem to be anywhere to report concerns, either.

21 March 2025
Surveyworld logo

Reply from Surveyworld

Hi Rey,

We’d really like to get in touch to see how we can resolve this. Please know that we are not a scam website, and there should be plenty of surveys available for you — though this does depend on your profile.

Kindly respond to my request for more information so I can look into this and sort it out for you.

Thanks!
Kr,
Surveyworld

Rated 1 out of 5 stars

I have reached threshold to claim a £10…

I have reached threshold to claim a £10 gift voucher but have not had an email to receive it. Communication is with a bot that just sends you round in circles and no interaction with a person.very poor !!. I will continue to post negative comments on social media until I get resolution!!

15 March 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi John,

Sorry to hear that, and we’d be happy to look into this for you.
Could you please send us more information about your account, such as the email address you used to sign up? That way, we can investigate further. Thanks in advance!

Kr,
Surveyworld.com

Rated 1 out of 5 stars

You only receive one or two surveys

You only receive one or two surveys, which means you never earn enough credits to get a payout.

This is just how their system works. They claim it's because you don’t match any surveys, but it’s suspicious when so many people report the same issue.

Conclusion:
Whether it's a scam or just a lack of surveys, the result is the same—you won’t get any rewards.

14 March 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Stijn,

Are you sure this is about Surveyworld? We have many surveys available on our platform, so it’s possible you may be mistaking us for another company.

If you can provide more details, I’d be happy to look into this and sort it out for you.

Kr,
Surveyworld

Rated 3 out of 5 stars

Painful

Most surveys after a few questions decide I am not in the right demographic. This goes on and on and it can be 10 minutes before the system can find a survey I am eligible for.

5 March 2025
Surveyworld logo

Reply from Surveyworld

Hi,
We are working hard to improve this and make it better. In most cases, screenouts are related to profiling—the more complete your profile is, the better and more relevant surveys you will receive.

We hope to reduce screenouts soon. Thanks for your patience!

Rated 1 out of 5 stars

Did not receive my reward.

I never received my reward and couldn't find any way to contact support as the email instructed me to. Still haven't received any email regarding my reward but do receive emails to continue to do surveys. Several times after completing surveys I didn't get the money.

16 February 2025
Surveyworld logo

Reply from Surveyworld

Hi,

This is strange. You can always reach out to us so we can resolve this matter. Since we have your details, I will look into it and find a solution for you.

Kr,
Surveyworld

Rated 2 out of 5 stars

Most of the time surveys don’t work

Most of the time surveys don’t work

4 March 2025
Surveyworld logo

Reply from Surveyworld

Thanks for your feedback! Is this happening because your profile doesn’t match the survey criteria, or are you experiencing technical issues? We’d love to improve this, so your input is greatly appreciated.

Rated 1 out of 5 stars

Absolute Rubbish!

Absolute Rubbish!
The add said they're looking for women who garden, then the questions are about food preferences.
As other said the adds are a scam to attract people as the question have nothing to do with the adds.
The company will then excuse themselves saying it's the client who wants a certain type of clientele, except that that doesn't explain the discrepancy between the add and the types of questions. They are just gaslighting, or trying to, those who come here checking their credibility, which they have none in my opinion!
Edit! There you go! Now that I clarified their nonsense replies on TrustPilot they came up with a new one. 1st it's because their clients have a preferred audience/clientele, now it's because the topics might not be available! It's just excuse after excuse! If the topic is not available the they do a general add not target specific ones!
Just stay away from them, is my advice!

26 February 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Lisete,

Thanks for your review!

We completely understand your frustration that the surveys didn’t include questions about gardening in this case. As you mentioned, those specific topics are limited in availability, so you will definitely encounter more general surveys or ones on other subjects.

Updating your profile with your hobbies and interests can help increase the chances of receiving surveys that are more relevant to you.

That said, you’re still able to complete surveys and earn rewards, which is a positive aspect in my opinion.

Hope this makes sense! If you need any help, please let us know.

Thanks!
Kind regards,
Surveyworld

Rated 1 out of 5 stars

It let me activate my account and do 2…

It let me activate my account and do 2 surveys, before kicking me out and not letting me back in

21 February 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

hI Michele,
Can you provide more information on which website you were kicked out?
Thanks!
Kr,
Surveyworld

Rated 1 out of 5 stars

No points for surveyd

Signed up, completed a survey promisin X amount, was told I wasn't what they were looking for & diverted to another survey. Did not earn any points, just wasted alot of time.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Saw a targeted ad on Instagram

Saw a targeted ad on Instagram based on my interests. That fact that I couldn't see any details before selecting Sign up waved some red flags for me. Did a quick google search and this site was the first thing that came. I will be avoiding.

15 February 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi,

You can find all information on www.surveyworld.com

Rated 1 out of 5 stars

This is 100% a scam in my mind

This is 100% a scam in my mind. The combination of what I saw in their ad on Facebook, plus these comments in Trustpilot, will let me know all I need to know about them. I ain't clicking on anything with their name on it. "We are looking for men playing guitar." And if these comments are right, and they are politically fueled surveys, I don't see the relevance of politics and guitarists, in ANY survey, so has to be a scam that is specifically targeted to certain demographics in order to make people more likely to click on it.

24 January 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi! We understand your thoughts. The companies we promote often have surveys on a wide range of topics—these can be political, product-related, or even about guitars. However, these surveys tend to fill up quickly, so you will typically receive more general surveys that are always available.

Please know that we would never scam anyone.

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