Branded Surveys Reviews 119,867

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 11,421 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and security of the payout process, noting that payments are often swift and reliable. Many people appreciate the variety of surveys available and find the platform user-friendly, whether accessed via the website or the app. Reviewers also mention the competitive pay for surveys and the ability to earn rewards in their free time. However, some customers were dissatisfied with the user experience, particularly regarding survey qualification. They report spending significant time on surveys only to be disqualified or encounter technical glitches that prevent proper submission or completion, leading to frustration and uncompensated effort. Some also noted issues with the website crashing or surveys freezing, and a few experienced difficulties with the availability of surveys.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform easy to use,... See more

Payment

Reviewers highlight positive aspects of payment. Many customers report that cashing out is a smooth, easy,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers appreciate the decent payouts and quick... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers find the app easy to use and a great way... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Receiving the payout was highly secure yet easy. The pay for surveys is not great, and some are very frustrating when time consuming, repetitive answers are submitted only to find out I'm not qualifie... See more

Company replied

Rated 4 out of 5 stars

filters to qualify for a survey take too long, payout options should not have to be a weird gift card... there are real virtual cards that can be added to your phone wallet

Company replied

Rated 5 out of 5 stars

overall good survey site and definitely the one i use the most. the pay for surveys is extremely competitive to all others, and ive made close to $400 on the site. my only issue is the amount of surve... See more

Company replied

Rated 5 out of 5 stars

I really like Branded Surveys. However, the two downsides are: 1) Some of the surveys are repetitive and long -- and the value/payout are pretty low for the longer ones. I'd like to see those that... See more

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

120K reviews

5-star
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Rated 5 out of 5 stars

Great choice of surveys

There are a good choice of surveys and tasks to complete. I had an issue with having given them the wrong PayPal account details and their customer service was faultless.
Thoroughly enjoying my experience so far 👍🏻

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you're thoroughly enjoying your experience with our surveys and tasks. It's wonderful to know our customer service was faultless in resolving your PayPal issue.

Rated 3 out of 5 stars

It has been disappointing when you…

It has been disappointing when you spend quality time on a survey just to at some point be told you don't qualify. That should be determined much sooner, otherwise the waste of time discourages taking another.

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We regret that you spent time on surveys only to find you didn't qualify. We are working to improve our qualification process.

Rated 5 out of 5 stars

What makes this coming so great is the…

What makes this coming so great is the ease of its surveys. The fact that it actually pays you the money and the way they display everything that ease makes you feel like you’re actually doing something.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you appreciate the ease of our surveys and the clear display of your earnings. It's wonderful to know you feel a sense of accomplishment!

Rated 3 out of 5 stars

Cost me money with my wireless provider

I cannot afford to constantly. Have your app running in my background? So I have to uninstall the app and not continue using your services

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your feedback. We are sorry our app's background activity caused inconvenience. We are always working to optimize performance.

Rated 2 out of 5 stars

Time for surveys in grossly…

Time for surveys in grossly underestimated

18 May 2026
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Reply from Branded Surveys

We appreciate your feedback. We're reviewing survey durations.

Please note that the time frames listed on surveys are estimates provided by our Survey Partners. These estimates may be adjusted by our system based on the actual time it has taken other panel members to complete the same survey.

Rated 1 out of 5 stars

Lately I've answered 50-70 questions…

Lately I've answered 50-70 questions then told I don't qualify. So They have my data and I have nothing. It's happened twice

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We understand your frustration with the disqualifications after investing your time. We are actively reviewing our processes to prevent this.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 1 out of 5 stars

Was turned away from most surveys by…

Was turned away from most surveys by the second week. Not worth the time for me.

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback regarding the survey experience. We're reviewing this to improve.

Rated 5 out of 5 stars

Easy to initiate payment

Easy to initiate payment

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback. We are glad to hear that you find the payout process easy and convenient. Thank you for being a valued Branded Surveys member!

Rated 4 out of 5 stars

I have been struggling financially and…

I have been struggling financially and mentally just all over and doing surveys during the day helps me to kind of sit back and not think about all the negative. And it felt so good to see the points that added up and being able to deposit even 30 dollars felt like a win which is what I’ve been looking

18 May 2026
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Reply from Branded Surveys

We're so glad to hear that participating in surveys has provided a positive and rewarding experience for you. It's wonderful that it offers a sense of accomplishment.

Rated 5 out of 5 stars

Great survey site!

This one of the best or maybe the best survey sites. Very professional. It has good and interesting surveys. Nice variety and selection

20 March 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy you consider us one of the best survey sites! We appreciate your kind words about our professional and interesting surveys.

Rated 4 out of 5 stars

I like Branded surveys

I like Branded surveys. Points add up quickly and you can cash out for money or gift cards. Some of the surveys are fun, such as movie clips and commercials you watch and rate. Others are tedious (too many surveys about car insurance and AI). Branded is the "middle man." Most of the survey companies on their site are legitimate. Others are not. Case in point: Pure Spectrum. You will spend a lot of time completing their surveys, only to receive a message that you do not qualify or they won't redirect you back to Branded so you can receive points. Scam. Sadly, a huge % of surveys on Branded are Pure Spectrum. There are a few other survey companies on the Branded site that are questionable but all in all, most of the survey companies are trustworthy.

17 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your detailed feedback about your experience with us. It's great to know that you find the points add up quickly and enjoy some of the survey content. We also acknowledge your concerns regarding certain survey providers and the issues you've encountered with qualification and point redirection. We are always working to improve the quality of our partnerships.

Rated 4 out of 5 stars

This is going really good and the…

This is going really good and the payment was easy. Real money for my time.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your positive feedback. We're glad you found the payment process easy.

Rated 5 out of 5 stars

It’s fun for me

It’s fun for me, to take and answer the surveys. Some interesting questions as well!

17 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad you find our surveys fun and the questions interesting! Thank you for your positive feedback.

Rated 5 out of 5 stars

Fast payment

I blinked and the cash was in my account!! I don't think I could get it any faster!

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you had such a fast experience! Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Very easy to use

Very easy to use, payout via PayPal was almost instant. Will continue to use Branded Surveys.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your positive feedback! We are so glad you found our platform easy to use and enjoyed the instant PayPal payout.

Rated 2 out of 5 stars

So frustrating

So frustrating! Many surveys were full and not qualified after 10 or more questions in and 10-15 minutes in i was dropped from the survey with only 1 point and not counting towards my final survey count completed! Absolutely a horrible experience!

11 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We are sorry you encountered surveys that were full or disqualified you after significant time investment. We will investigate these issues to improve the survey experience.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

Very good company

Very good company

19 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

Thank you for sharing your valued opinion. We're glad that you find everything great.

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