Branded Surveys Reviews 120,178

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 11,415 reviews, reviewers had a great experience with this company. Customers are generally satisfied with the payment process, finding it legitimate, quick, and easy to receive their earnings. Many appreciate the variety of surveys and the opportunity to earn extra cash, often noting that the payouts are better than other platforms. People find the platform straightforward, easy to use, and a good way to utilize their free time productively. However, some customers also noted significant frustration with being disqualified from surveys after spending considerable time on them, sometimes even at the very end. A few other people also felt that many available surveys were full or that it was difficult to qualify for them, leading to wasted effort and low compensation for their time.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction, finding the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease and speed of payouts,... See more

Website

People report ambiguous experiences with the website, with some reviewers praising it as a great and... See more

Value for money

Customers had ambiguous experiences with value for money, with some reviewers finding it a great help for... See more

Application

Users describe ambiguous interactions with the app, with many expressing satisfaction and calling it the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anyone wondering if this is legit I will answer this for you. YES. I joined Branded Surveys in July 2025 and since then generated £550 til date (26 May 2026) from completing all their surve... See more

Company replied

Rated 4 out of 5 stars

It's getting discouraging - so many times I spend 10-15 minutes on a survey, only to be told at that point that I don't qualify. And after spending all that time, only 1 or 2 points are awarded. Ther... See more

Company replied

Rated 4 out of 5 stars

Creating extra income through Branded Surveys is real. There are plenty of surveys and offers to make a few hundred dollars in reasonable time. However, certain aspects may be confusing, and in tu... See more

Rated 4 out of 5 stars

For me it's the games. They are fun and challenging and pay well. I enjoy the surveys too- but the past few days almost every survey I click on is full, even if I click on it right away. Also, I can a... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

120K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Branded surveys is a brilliant site

Branded surveys is a brilliant site, to earn additional income, with payment made promptly, I recommend it to anyone.

27 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We're so happy you find our site brilliant for earning additional income and appreciate our prompt payments. Thanks for recommending us!

Rated 5 out of 5 stars

Even though it is hard to qualify in a…

Even though it is hard to qualify in a good time amount, it is still better than any of the other surveys. When you do qualify and have enough money to cash out, it goes into your account almost immediately.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad you appreciate our surveys and the quick cash-out process. We understand that qualifying can be challenging, and we value your feedback!

Rated 5 out of 5 stars

The surveys are really good and…

The surveys are really good and interesting and I can soon achieve enough points to earn cash. Plus lots of other ways to earn with Branded Surveys.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you enjoy our surveys and find them interesting! It's great to hear you're earning points and exploring other opportunities with us.

Rated 2 out of 5 stars

Very Disappointed

I initially liked Branded surveys. Points added up quickly and you could cash out for money or gift cards. Some of the surveys were fun, such as movie clips and commercials you would watch and rate. Others were boring and tedious (too many surveys about car insurance and AI). Branded is the "middle man." Most of the survey companies on their site are legitimate. Others are not, such as Pure Spectrum. You will spend a lot of time completing their surveys, only to receive a message that you do not qualify or they won't redirect you back to Branded so you can receive points. Major scam/consumer fraud. Sadly, a huge % of surveys on Branded are Pure Spectrum. I tried 27 surveys today. Of those, 18 were Pure Spectrum. Ridiculous. I think Branded and Pure Spectrum might actually be the same company. If you are directed to a Pure Spectrum survey and see the spinning multicolored logo, GET OUT (unless you enjoy wasting your time and receiving no compensation. There are a few other survey companies on the Branded site that are questionable but all in all, most of the survey companies are trustworthy. Another issue it that when attempting to take a survey, I immediately receive a message that I am disqualified, before I even do anything. How can I be disqualified before answering any questions? Up until last week, I was able to complete several surveys a week and my points added up quickly. I earned about $75+ per week. In the past four days, I have earned a whopping $7.49. Total waste of time. Try another survey site-there are many to choose from: Toluna, Prolific, etc.

Edit

23 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your detailed feedback regarding your recent experiences. We understand your frustration with the high number of disqualifications and the prevalence of certain survey providers. We are actively working to improve the survey matching process and the quality of our third-party survey offerings. Your insights are valuable as we strive to enhance the experience for all users.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

I didn't trust this until I hit pay out…

I didn't trust this until I hit pay out and I got the money I made put on a Walmart gift card this is awesome. I can't wait to make more points to cash out and put the money on my Walmart gift card

25 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy to hear you're enjoying your rewards and the Walmart gift card! We appreciate your positive feedback and look forward to your continued engagement.

Rated 5 out of 5 stars

Branded Surveys is the "Real Deal"

Branded Surveys is a legitimate business. It offers the opportunity for anyone to add to their piggy bank! While the income isn't enormous, each person can work as much as they'd like. A few glitches along the way, but the company is very accommodating.

24 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you find our platform a legitimate way to earn extra money. It's wonderful to hear you appreciate the flexibility and our accommodating approach to any glitches. Thank you for your positive feedback!

Rated 5 out of 5 stars

The Surveys are on intelligent subject…

The Surveys are on intelligent subject matters that provoke reflection and deliberate thoughts. It’s not something to be mindlessly rushed through

25 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad our surveys offer thoughtful engagement. We appreciate your positive feedback and are happy you find them reflective.

Rated 3 out of 5 stars

It's good ... until it's not

Overall the experience has been largely satisfactory. The site mostly delivers what it says it will, there's no issue with receiving payment and there is a definite satisfaction in getting to share opinions. My one complaint is that too many times I've completed a fairly lengthy, detailed survey only to be denied credit after it's all over. It's fine being told I am not needed at start of the process, but NOT after I've spent my valuable time being thoughtful and thorough. I do not know whether this is the fault of the individual survey managers or Branded Survey's vetting process, but it simply turns me off to have my time wasted like this. I totally understand that surveys fill up, I might not meet the criteria, etc. That's fine. But let's make sure to get that all checked before we start, and don't give me a reason to stop participating in what I think is mostly a worthwhile process.

19 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience and feedback. We understand your frustration regarding completing lengthy surveys only to be denied credit. We are actively working to improve our vetting process to minimize such occurrences and ensure your valuable time is respected.

Rated 4 out of 5 stars

Good platform

Good platform. Some issues with surveys glitching or answering many question's sometimes up to 10minutes and then being told you aren’t a match.

24 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and understand your frustration with surveys. We're actively working to improve the matching process.

Rated 3 out of 5 stars

Sometimes I get kicked out of a survey…

Sometimes I get kicked out of a survey after having spent over 10 minutes in it, getting only ONE point. More often is the posting of surveys which are already full.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback. We regret that you were disqualified from surveys after investing your time and that you encounter surveys that are already full. We are looking into ways to improve this experience.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

Branded Surveys Paying for my Hobbies

I ran into Branded Surveys about 3 months ago looking for something productive to do in my free time that could help me earn a little side cash to go toward my hobbies. I am so glad I found this site! I have a Gold Badge, which means I have completed enough surveys to qualify for additional earnings (which was not hard to do, at all). The only drawback is that I feel the surveys could have a higher payout than they do, even with the bonuses. Where the real opportunity is found is in the Offers, especially ones with a 2x bonus. These offers are mostly mobile games or signing up for different websites to earn dollars. In these first 3 months, I have been paid out over $200 through gift cards and also direct bank deposit. All I had to do was to switch from playing other (unpaid) games and watching TV shows in my free time (or travel time) to playing games and taking surveys through Branded Surveys, instead. A simple switch like this is paying me instead of me paying for it! I highly encourage everyone to at least give it a try. :)

24 May 2026
Branded Surveys logo

Reply from Branded Surveys

We are so glad to hear you've had such a positive experience with us over the past three months! It's wonderful to know our platform has provided a productive way to earn extra cash for your hobbies. We appreciate your feedback regarding survey payouts and are happy you've found success with our offers. Thank you for recommending us!

Rated 5 out of 5 stars

That I really was able to make some…

That I really was able to make some extra cash just by giving my opinion is amazing. It's not much money but in today's world everything helps out my family.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear we could help your family! Your feedback is truly valued, and we appreciate you sharing your positive experience.

Rated 5 out of 5 stars

Love doing surveys

Love doing surveys

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

Thank you for taking the time to share your feedback! We're happy to know that you love doing surveys and for the continued patronage.

Thank you for being a valued Branded Surveys member!

Rated 1 out of 5 stars

Good luck qualifying for a survey…

Good luck qualifying for a survey because they make it extremely difficult.
There are hundreds of other better survey companies out there, don't waste your time with these creeps.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience and feedback regarding our survey qualification process. We are reviewing our procedures to improve user satisfaction.

Rated 3 out of 5 stars

Hit or miss

Hit or miss. They send a dozen emails a day which is annoying, then you agree to take a survey only to find you're not qualified 10 questions in or that the survey is already full. Also, the estimated time to take the survey is often wrong. That being said, the rewards are good and easy to redeem.

31 January 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your candid feedback regarding the survey experience and email frequency. We are actively working to improve survey qualification and time estimates. We are glad you find the rewards good and easy to redeem.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 3 out of 5 stars

The last survey I took was very long…

The last survey I took was very long and boring. It had a lot of copy about various new movies. There were so many reviews that I got very tired by the end of the survey

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your feedback about the survey's length and content. We are reviewing our survey design to improve the experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look