Surveyor Local Reviews 

486
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mark was patient and never ‘pushy’ All my questions were answered fully and promptly. The ability to speak to him at the weekend (when I had more time to consider my needs) was also very much apprecia... See more

Rated 5 out of 5 stars

Extremely helpful. Easy to set up on the phone. Surveyor gave a detailed verbal report on the day of the survey. Price is reasonable compared to other web based places plus the bonus of a second surve... See more

Company replied

Rated 5 out of 5 stars

Found on a Google search and what a find! The best price by a lot, survey arranged and completed in 2 days , personal call from the surveyor to discuss findings ( highlighting things we had overlooked... See more

Company replied

Rated 5 out of 5 stars

Surveyor Local helped me enormously when determining the best survey to go for. I'm buying my first property and they were so helpful in making sure I made the right decision with which survey to go f... See more

Company details

  1. Real Estate Agency

About Surveyor Local

Written by the company

Surveyor Local works with RICS Chartered Surveyors across the country, offering high quality property surveys at a great price.

The surveyors we work with have knowledge of the local area, which is why we ask for the postcode and value of the property when getting your quote. We’ll then match you with a RICS Chartered Surveyor who knows the area. One of the most popular and common surveys is a RICS Level 2 Survey, a general survey of a home, including any visible defects or issues.

We have helped buyers avoid costly repairs and health hazards, negotiate lower purchase prices based on survey results, and proceed with confidence and peace of mind.

With Surveyor Local, you’ll get:

• A fully qualified RICS professional surveyor, with local area knowledge
• Clear and precise property survey report with traffic-light ratings
• A thorough, accurate and fast report turnaround, direct to your inbox
• Next day bookings available where possible


And we’ve got you covered with a No-Completion Guarantee as part of our service. See the Surveyor Local website to find out how this works.

Get your free instant quote for a property survey in the UK today.





Opening Hours: Monday – Thursday: 9am – 8pm Friday: 9am – 6pm Saturday & Sunday: 10am – 4pm

Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

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4.8

All reviews

(486)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

We expected a more detailed report to…

We expected a more detailed report to include photos and damp measurements. We would also have expected the building survey to take longer than 45 minutes, the report we received had significant differences than those of the sellers survey which was only 4 years ago therefore making the decision on the proposed purchase more difficult. Having contacted the sellers we were left having to decide which survey to believe. The sellers also unblocked a gully which was reported as blocked, quite easily using a pressure washer as our report had no photos we do not know if that was the gully in the report. We feel like we paid for a full survey and only got a home buyers instead.

19 March 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Nigel, I'm sorry to read your review here, I have tried contacting you but been unable to get through. Please can I ask that you call us directly on 0800 038 6667 and ask for Rachael, so that we can discuss your concerns.

Kind Regards,

Rachael
Customer Relationship Manager.

Rated 5 out of 5 stars

Why use anyone else??

Found on a Google search and what a find! The best price by a lot, survey arranged and completed in 2 days , personal call from the surveyor to discuss findings ( highlighting things we had overlooked like the need for building regs for an improvement made ) and an immediate response from Survyors Local to a follow up query. Outstanding. Hopefully won’t need to use them again as I love the house we are buying, but obviously from these comments, wouldn’t go anywhere else for the survey.

9 March 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Yvonne, thank you for your wonderful review! Charles and the team here are so pleased to have helped with your property survey booking, and glad you are happy with the report. If you have any questions at all please let me know! Thank you

Rated 5 out of 5 stars

Survey was carried out as requested…

Survey was carried out as requested within the time frame required .

23 February 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Anne, thank you for your five star review! We were more than happy to arrange your survey. Should you have any questions about the report, please do not hesitate to call us on 0800 038 6667. Thanks again!

Rated 5 out of 5 stars

Homebuyers report

Great advice and service on the phone and good advice from surveyor after the survey, good price and reliable

8 February 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Jamie, thank you for your feedback! We were pleased to arrange your HomeBuyer Survey and to get the report to you quickly. Should you have any questions about the report please do not hesitate to get back in touch. Best of luck with your purchase!

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Timely and when a flood risk report was not delivered and I mentioned to the company representative, it was dealt with immediately. Totally recommend it.

7 February 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Dimitris, thank you for your five star review! We were more than happy to help when you let us know about the missing report. I trust that you have everything now, but should you have any questions about the reports please do not hesitate to get in touch. Thanks again!

Rated 5 out of 5 stars

The Surveyor was prompt in booking the …

The Surveyor was prompt in booking the survey. The report was produced quickly and e-mailed to me. When speaking to the surveyor he was very easily understood, no technical jargon.
Completely satisfied with the experience

1 February 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear John, thank you for choosing Surveyor Local to arrange your Building Survey. It's great to know that you're happy with the report and your conversations with the surveyor. Please let us know if you have any further questions about the report, as we would be happy to help. Thanks again!

Rated 5 out of 5 stars

Very pleased

Survey arranged, completed and report sent all within a week. Great service and would definitely use them again.

25 January 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Jessie, Thank you for your five star review of our service! We are pleased that you chose Surveyor Local to arrange your Building Survey. Should you have any questions about your completed report, we are available on 0800 038 6667. Thanks again!

Rated 1 out of 5 stars

Very expensive arrangement fee

Very expensive arrangement fee, nearly £200. Initially surveyor used advised by serveyor local to send me the bill having already paid. Very annoying/stressfull. Not recommended at all.

8 January 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Hi Allen, I'm so sorry to read your review here. I'm not sure what the arrangement fee is that you have referenced here, could you please give me some more details? The email is cordelia@surveyorlocal.co.uk. I look forward to hearing back from you so that we can help to resolve this. Thank you

Rated 5 out of 5 stars

Would definitely use again, though hopefully no need to buy a house soon.

Used Surveyor Local as I came across it in one of the youtube videos explaining what surveyors do. The experience with them has been great. The response time and arranging the surveyor went very smoothly. very happy with the details of the survey. Although it is very technical and I didn't fully understand it, so am still reading it. I went for the full report rather than the homebuyers report, as this is my first time buying an old property and the property is aimed to be long term residential. From the vendor I heard the surveyor who went to the property was very professional and polite, so that's very good. The report was produced in a timely manner and the cost was very competitive.

5 January 2018
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Weixu. Thank you for a lovely review. We are glad that you are pleased with your HomeBuyer report and wish you all the best in your new home. If you have any questions about the survey or the report itself, please do let us know on 0800 038 6667. Thanks again!

Rated 5 out of 5 stars

Andrew was very friendly and very …

Andrew was very friendly and very knowledgeable thanks for the great service

22 December 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Glemar, thank you for your five star review! We are so happy to read that you were pleased with your survey report. Please do stay in touch with any questions: 0800 038 6667. Thanks again!

Rated 5 out of 5 stars

Very professional service

Very professional service. Happy with the speed and customer service.

21 December 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Rhiannon, thank you for your wonderful feedback about the service! We are glad that you are pleased with your HomeBuyer report and wish you all the best in your new home. If you have any questions about the survey or the report itself, please do let us know on 0800 038 6667. Thanks again!

Rated 5 out of 5 stars

Very pleased with the service I …

Very pleased with the service I received clear and easy to understand the report and everything was covered in the report fantastic service highly recomend many thanks

19 December 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Denise, thank you ever so much for your five star review! The team were happy to help you with your HomeBuyer report - best of luck in your new property. Do stay in touch with any questions at all. Thanks again!

Rated 2 out of 5 stars

Customer service is up to the point …

Customer service is up to the point they take your money. I did not experience any customer care/standard afterwards. The survey was not on the day initially promised; it was promised that they will ask the surveyor to accelerate report due to this inconvenience - no sign of it - still waiting for the report; very poor communication from the surveyor itself; I had to contact and follow up. Try alternatives!

17 December 2017
Unprompted review
Surveyor Local logo

Reply from Surveyor Local

Dear Omer,

Thank you for taking my call a few moments ago, as promised I have managed to get an update from your surveyor. I am happy to hear that you have now in receipt of your Building Survey Report. On behalf, of myself and all here at Surveyor Local, We wish the very best of luck with your purchase. Once again please accept our apologies for the Surveyor not providing the report on the date he had previously promised and if you require any further help please call us on 0800 038 6667.

Rated 5 out of 5 stars

excellent service

excellent service, fast and comprehensive report, ideal for the home buyer
with little knowledge of building construction, etc, .

7 December 2017
Unprompted review
Rated 5 out of 5 stars

satisfied customer

Fast, professional service, quick turnaround of report. Very pleased, would definitely use again in future.

12 October 2017
Unprompted review

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